Customer service in call centrePekerjaan

I need a seasoned Divi developer to create service pages for my website, Codebludev.com. These web development service pages will include: - A separate page for each service: Search Engine Optimization (SEO), Website Design, and Website Development. - Each page must be fully SEO optimized. The ideal freelancer for this job has experience with Divi development, web design, SEO, and effective page layout. Understanding how to integrate customer testimonials and a contact form without disrupting the user experience is essential. The ultimate goal is to create service pages that are engaging, easy to navigate, and fully optimized for search engines. If you have a proven track record of similar projects, I'd love to hear from you.

We have a voip app, voice calling with sip and fcm setup for the push notifications, we like to have a call alert like whatsapp calling alert that can handle both foreground and background states in Android and iOS. Also mention if somebody already worked on this type of feature, bid and connect to show a demo. Feature Required: Call Notification Incoming Screen Alert on App background and foreground State both killed or behind other apps. When you accept the call redirect to the ongoing call screen and call get connected with sip.

I'm requiring aid in managing and optimizing my SQL database. This database is currently handling a range of information including product details, customer details, and order details. Key Tasks: - Improve the existing SQL database - Ensure efficient handling of product, customer, and order data Ideal experience and skills: - Proficiency in SQL queries - Experience in database management - Familiarity with inventory management processes, specifically handling a limited range of 20 different products. This project will require a keen attention to detail and a comprehensive understanding of SQL database manipulation.

...on my server and program it to cater to our customer support needs. Key Requirements: - Vital PBX Installation: I need the freelancer to set up Vital PBX from scratch on my server. - Customization for Customer Support: The PBX system should be configured to enhance our customer support services. This might include call routing, IVR customization, and integration with our existing communication channels. Ideal Skills and Experience: - Proficiency in Vital PBX Installation: The freelancer should have experience in installing and setting up Vital PBX on various server environments. - PBX Programming: Strong background in programming PBX systems to meet specific organizational needs is crucial. - Customer Support Focus: Understandi...

I'm in need of a professional who can develop a business waiting list for me. The key purpose of this list is to manage customer demand. Key Requirements: - Prefer customers to join the waiting list via a website form. The form should be intuitive and easy to use. - When customers join the waiting list, I would like to collect their Name, Email address, and Phone number. I am looking for a skilled developer who can create a seamless and easy-to-use waiting list. The ideal candidate should have experience in: - Web development with proficiency in building forms - Understanding of customer data collection and management - Prior experience in creating waiting lists is a plus Please provide examples of similar projects you have worked on i...

I require a telecaller to help convert our online course platform's leads in...Courses offered are both free and paid Your primary responsibility as a telecaller will be to reach out to potential customers. This will involve: - Explaining the benefits and value of our academic and skill-based courses - Convincing customers of the advantages of our paid courses, despite the availability of free ones The ideal candidate should have: - Proven experience in telesales or customer service, preferably in the e-commerce or online education sector - Excellent communication and persuasion skills - A good understanding of the academic and skill-based online course market Your goal will be to successfully convert potential customers into paid users, driving revenue...

I'm in need of a skilled developer to create a brand new Shopify B2B platform, designed with a clean and minimalistic look. This platform must hold the following specifications: - Providing customer-specific pricing: A feature that allows me to customise product prices according to each individual customer's requirements. - Supporting bulk order capacities: The platform must be able to handle large quantities of products ordered all at once without fail. - User Registration and Login: To allow my clients to create a profile, log in and manage their orders and details. Ideally, I'm seeking a freelancer with extensive experience in Shopify platform creation, specifically B2B, and with a knack for simple, polished and functional design. Demonstrat...

...someone about to embark on a new e-commerce enterprise, I'm in urgent need of a proficient Shopify developer who is an expert in dropshipping. The scope of this project will revolve around initialising an effective electronic commerce system as soon as possible. Below are the areas you should have expertise in: - Product Sourcing: My top priority is to find 450 unique and high-quality products (Smart and innovative appliances). I need someone who can efficiently research and source products from reliable and affordable suppliers. - SEO Content Creation: To ensure that the products are effectively marketed and attract the right audience, I need an individual who can create compelling SEO content for the product listings. Proficiency in keyword research...

I'm in need of a committed and experienced individual to help manage my high volume customer support needs. Your tasks will include: - Answering phone calls: You'll need to be professional and patient, ensuring all inquiries are handled accurately and efficiently. - Responding to customer emails: Timely and detailed responses to customer queries are crucial for this role. - Resolving customer complaints: De-escalation skills and problem-solving abilities are a must. The scale of the job is high, with more than 50 phone calls, emails, and complaints expected daily. As such, you must be available 24/7. Experience in a similar role, strong communication skills, and the ability to multitask effectively are crucial. Please only apply if yo...

I'm in need of an innovative designer for my business brand logo. The main elements should include abstract shapes, industry-related symbols, and the initials of my company. The color scheme I envision for the brand involves shades of blue, green, and red. Ideal Skills: - Expertise in minimalist logo design - Past experience designing corporate logos - Excellent understanding of color theory and the feelings associated with different color spectrums. This is about creating a distinctive brand identity that improves customer recognition and differentiates us in the marketplace.

...interested in: - Online Booking: Users should be able to easily schedule and modify their appointments online. - Payment Integration: The system should support diverse payment methods for customer convenience. The ideal freelancer for this job should have a track record in mobile app development, with particular emphasis on Android and iOS platforms. Past experience in developing booking or service-oriented apps will be a plus. Score a high mark on this assignment by presenting a detailed project proposal that demonstrates a clear understanding of the project. Your proposal should offer insights into how you plan to realize the key app features, and ultimately turn this vision into a reality. With your expertise and input, we have the potential to di...

Hi This i Somansh from Feedx Food. We work in F&B business. We are looking for 3D design layout for our food outlets Can we connect over chat/ phone call to discuss the same

...**Post-Purchase Delivery**: After a customer purchases a legal draft, I would like them to receive an email link to download the document. This will necessitate a system that can automatically generate and send out these emails upon successful transactions. - **Payment Integration**: The website should support multiple payment methods, including credit/debit cards, net banking, and digital wallets. This will cater to a wider audience and provide convenience for customers. The ideal freelancer for this project should have experience in e-commerce website development, particularly in creating systems for selling and delivering digital products. Familiarity with incorporating and testing payment gateways is a plus. Effective communication skills are essential in...

...to add a loyalty program to my Wix website I'm open to suggestions for the program itself, but I do have some specific ideas on how I'd like it to work in terms of earning and redeeming points. Key points include: - Earning points: I'd like customers to earn loyalty points by referring friends and after getting a tattoo from us. - Redeeming points: Customers should be able to redeem their points for discounts on future tattoos or get free snacks or coffee at the shop. Ideal Skills and Experience: - Proficiency in Wix website development and e-commerce. - Experience with loyalty program implementation. - Creativity and an eye for customer engagement strategies. - Good knowledge of UX/UI principles for a seamless integration. Looking forward to hear...

We are undertaking a project to enhance our e-commerce analytics capabilities on our Magento platform, version 1.9.2.1. The objective is to fully integrate Google Tag Manager (GTM) and ...that all conversions from Google Ads are accurately tracked. This includes mapping out the user journey from ad click to purchase, ensuring that each step is properly tagged for conversion tracking. The project recipient is required to handle all aspects of the setup, ensuring that we can effectively monitor our e-commerce environment, track and optimize our Google Ads conversions, and refine our customer engagement strategies accordingly. This comprehensive tracking setup will enable us to better understand the effectiveness of our advertising spend and drive more meaningful interactions with our ...

As a business in the technology sector, I am in urgent need of a seasoned sales executive who can proficiently focus on lead generation and closing deals. If you have significant experience and a proven track record in tech space, specifically in selling software and hardware, you're just the person I'm looking for. The desired professional should have: - Deep understanding and experience in the technology industry. - Expertise in lead generation and closing deals. - Thorough knowledge and ability to sell both software and hardware. - Excellent negotiation skills and ability to manage customer relationships. My idea of a perfect candidate is someone relentless in pursuing leads, sagacious in closing deals, and comm...

I'm in need of a skilled professional to configure my Fusion PBX system to implement direct call routing. Key Requirements: - The system is currently cloud-hosted. Prior experience with cloud-hosted PBXs is a plus. - I have between 1-10 phone numbers that need to be set up for direct routing. The ideal candidate for this project will have: - Relevant experience in configuring Fusion PBX systems. - Strong understanding of direct routing in PBX systems. - Prior experience with cloud-hosted PBX systems.

...project requires the migration of the current site () from the VTEX platform to a Deco-powered frontend tool () with a strong emphasis on high-speed performance. The specifics for migration include: - The product pages - The customer service section - The shopping cart and checkout process - All remaining pages of the current site The timeline for this task is urgent, with immediate start preferable. Ideal candidates will have prior experience in e-commerce migration, a working knowledge of both the VTEX and Deco platforms, and a professional dedication to timely task completion. Speed and performance should be at the forefront of your skillset, as the overall intention of this project is to streamline user experience effectively

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I'm looking for a web developer to help me create a minimalistic slot booking application. Key Features: - The application should be developed for web platforms - No specified external service integration required - A minimalistic design preference Ideal Skills: - Proficiency in web development, particularly for slot booking systems - Experience in creating minimalistic designs - Ability to work independently and efficiently This project is for a simple, clean and easy-to-use web slot booking application. If you believe you have the skills and experience to deliver this project, please get in touch.

... The customer will customize a product based on different options and once the product is customized it will be available via subscription. - New subscriptions will send a post to an Heroku server to create the new user and activate the product - Subscription Management: Implement a subscription model that includes 3 types of subscriptions. - Payment Integration: The site should support credit card and PayPal transactions integrated with Stripe - Product Management: The site should be capable of handling the cancellation or change of a subscription plan by a user once the user has been authenticated. - The language of the website will be English but needs to be prepared to be translated into more languages in the future with minor changes Ideal Skills and Experience: - Pr...

...for a full-service marketing agency with proven success in driving B2B promotion of Software as a Service, for increasing brand awareness and generating leads. The product is an innovative, AI-based, guest experience analysis, evaluation and improvement solution for the Accommodation Industry: I'm looking for a proactive team that can think strategically, understand our product, and deliver tangible results using the full spectrum of concepts, strategies, mechanisms and technologies that are available for turning this software system into a real-world successful product: strategy, proposition refinement, sales pitch, campaign planning, content creation, channel selection, social media, SEO etc. - Target Market: The software is tailored towards businesses ...

As an owner of a brand, I aim to enhance user experience primarily for professionals aged 35-54. I need a top-notch UX/UI design for my w...target audience to easily navigate through the pages and features. - **Fast Performance:** The design must not only look good but also ensure efficient and rapid performance across all platforms. Ideal Candidate: - Prior experience in UX/UI design, especially for e-commerce or service-oriented websites and apps. - Proficiency in designing for multiple platforms such as websites, Android, and iOS. - A strong understanding of user behavior and design principles that cater to the needs of a professional audience. Your design skills will play a crucial role in engaging my target audience, ensuring they have a seamless experi...

I am in need of an expert OpenSIPS VOIP Developer who can help create a robust system with high quality call routing. The main feature's to be implemented are NAT Handling in the Cloud, Microsoft Direct Routing, and Mid Registrar. The system should be designed to interact efficiently with PBX systems (FreeSWITCH) and OpenSIPS. Required Skills: - Extensive experience with OpenSIPS VOIP system development - Strong understanding of direct call routing - Proficiency in integrating VOIP systems with PBX and OpenSIPS - Familiarity with general telecoms concepts and technologies. The ideal freelancer should have worked on similar projects and be ready to showcase relevant examples in their proposal. If this project goes well, there could be more o...

I am in need of a sophisticated landing page for my website offering a unique service. The landing page should be high-functioning and include elements such as a call-to-action (CTA), a lead magnet feature, a "Buy Now" button for three different service levels that are charged on a monthly subscription/cancel anytime. All content already written, so expertise required in layout / cool looking website The ideal candidate will: - Have experience in creating engaging landing pages to sell a service - Master the implementation of lead magnets to capture user emails and automatically send a market research report - Be grounded in setting up subscription functionalities via Stripe and "Buy Now" options The chosen pr...

I'm seeking an expert in PrestaShop and data migration who can efficiently perform a full data import from my current PrestaShop 1.7.5 site to the new version, 1.7.8. Specific Requirements: - Absolutly all data should be transferred. - The primary focus will be on migrating 'Customer Data' and 'Order history'. Therefore, these two areas have must be accurately and efficiently imported without loss. There are around 40 items to be imported, 900 customers. The new graphics will need to be set as per my instructions for the "warehouse" theme, The development web space for the new site is already ready with the new wharehouse theme already installed. Ideal Skills: - Proven experience with PrestaShop is a must, particularly with data ...

I'm looking for a skilled professional to format my lengthy book for publication as a paperback on Am...for a skilled professional to format my lengthy book for publication as a paperback on Amazon. - Total word count: 58,000 words - Formatting requirements: I need someone who is familiar with the pdf layout requirement for publishing a paperback book on Amazon. - Book content: Text only, no images or tables The ideal freelancer for this job should have experience in book formatting, particularly for Amazon's print-on-demand service. Your role will be to take my manuscript and format it appropriately for print publication, ensuring it meets Amazon's requirements for paperback books. It's important that the layout is clean and professional, with appropri...

I am in need of a copywriter who can create engaging and simple homepage content for my forex broker listing site targeted at Forex traders. The content should be straightforward and user-friendly but professional. Key tasks include: - Highlighting key aspects such as brokerage fees, trading platform features, and customer support services of each broker. - Crafting attention-grabbing call to actions. - Ensuring that the content is well-organized and easy to understand. Ideal skills and experience include: - Proven success in copywriting and content creation. - Excellent understanding of Forex trading. - Ability to communicate complex information in a simple and friendly manner. - Experience in writing content for listings or comparison sites is...

I...Implement a modern, minimalist design style - Ensure the website is user-friendly and responsive Primary Call to Action: I aim for visitors to be encouraged to contact us for more information through the site. This means the design should be intuitive and the contact process should be easy to find and use. Ideal Skills/Experience: - Previous experience in designing modern and minimalist websites - Strong understanding of user experience and responsive design - Proficiency with web design tools and platforms, and ability to create a site from scratch - Prior experience creating informational websites If you have a strong eye for design, an understanding of user behavior, and experience in creating modern and minimalist websites, I would love to hear about your a...

Company Overview: FCM Travel Nordics operates as part of the global travel management company, FCM Travel, providing tailored travel solutions specifically catered to corporate clients across the Nordic region. Renowned for exceptional customer service and highly customized travel management, FCM Travel Nordics is committed to helping Nordic businesses streamline their travel processes and optimize travel expenses. Project Needs: We are seeking a freelancer with a proven track record in B2B paid media campaigns. The ideal candidate will be responsible for implementing, creating strategies, optimizing campaigns, and offering creative suggestions to enhance campaign performance. The freelancer should have extensive experience with: Developing and implementing comprehe...

My project involves the front end development ...dedicated platform will serve as a one-stop shop where customers can browse through various products and make purchases. Key Skills and Requirements: - Extensive experience in web development, especially in e-commerce platforms. - Strong HTML, CSS, JavaScript, skills, for creating interactive web interfaces. - Knowledge of responsive web design to ensure the platform is accessible on various devices. - Experience with user interface and user experience (UI/UX) design to ensure customer-friendly navigation. - Familiarity with e-commerce integration, ensuring a seamless purchase process for our customers. Your expertise in front end development will be essential for enhancing the online shopping experience fo...

...With a website that currently lacks in user experience, clarity of content and general aesthetic appeal, I am eliciting the services of an experienced individual who can transform it into a modern, user-friendly site appealing to our target audience. • Remodel layout and design: Our website needs a fresh look with an intuitive interface, clean and modern design. • Improve navigation and usability: The site should be easy to navigate, with all key information accessible within a few clicks. • Enhance content clarity: Information must be presented effectively and succinctly, making it easy for visitors to understand our services and pricing. The primary goals of the redesign are: • To increase conversions: An engaging and efficient layout that can drive cus...

I'm seeking an experienced PHP developer to help me address some pressing issues with my website. Key responsibilities include: - Resolving error messages that are currently present on the site - Adding a new function to the website: specifically, facilitating the editing of existing customer information in the database The ideal candidate for this role will have: - Proficient in PHP and MySQL - Prior experience in resolving error messages - Knowledge of and experience with customer database management Please provide your bid, along with your relevant experience, for this project.

I am looking for a freelancer with extensive experience in operating and managing Trengo, to optimize our platform in the following areas: - Inbox Management - Workflow Automation - Reporting and Analytics - Website Automation - Chatbot Prioritization of these tasks will be in the order they are listed. The freelancer should understand the importance of a well-organized inbox, effective workflow automation systems, insightful reporting and analytic tools, seamless website automation, and an efficient chatbot. By executing this project, I am aiming to achieve the following objectives: - Increase Response Time - Streamline Customer Communication - Enhance Customer Satisfaction - Increase Efficiency I am looking for a freelancer who is driven by the...

...a startup idea in the early stages (Conceptualisation). I'm building a mobile application to revolutionize the tourism industry by connecting travelers with local service providers in a completely new way. It's not the average tourism app! For this purpose, I am looking for a skilled app developer to build a Minimum Viable Product (MVP) to validate the concept in the market. Here's a breakdown of the MVP: • Consumer App (10 screens): • Logo Page • User registration & login • Location-based service search • Browse & book various categories and services (tours, activities, etc.) • Selection of Date and time as provided by the service provider • Secure payment processing • Integrated ...

I'm looking for a skilled Magento 2 developer to help me install and configure a CRM on my website. Key Requirements: - Magento 2 Installation: You should have a strong track record of implementing Magento 2, and be familiar with its latest features. - Preferably Hyva Themed! - CRM Features: My website requires a full-fledged CRM system to manage customer data, sales, marketing, and customer service. - Dummy content, 2 products for instance Specific Pages: - Home Page: A visually appealing entry point that captures the essence of my brand. - Checkout Page: A seamless and secure checkout system to facilitate transactions. - Search Results Page: An efficient search function that helps users find what they're looking for. - Account Page: A personalized space ...

I'm looking for a freelancer who can create a 1...looking for a freelancer who can create a 1-minute live action video for me. The main language of the video should be Hindi and the speaker should be fluent in the same. The video will be primarily a service review. The goal of the video is to highlight the service I received and provide a positive review. It should be engaging and captivating to the viewers. The video should also include background music, with vocals. The music should complement the overall tone of the video and enhance the viewer's experience. Ideal candidate: - Fluent in Hindi, with excellent spoken skills - Experienced in creating live action videos - Skilled in video editing and adding background music with vocals ...

I am looking for a well-informed and experienced individual in the field of Forex trading, specifically one who is knowledgeable about different forex brokers. Your task will be to conduct a comparative analysis of different forex brokers, focusing on: - Trading platforms and tools - Commissions and fees - Customer support - Regulation and security This article is aimed at advanced forex traders, so a depth of understanding and expertise in this field is crucial. An ability to articulate complex ideas clearly and accurately is also of the essence. Your ultimate goal is to provide these traders with a comprehensive comparison that will help them to make a strategic decision on the best forex broker for them.

...talented software developer with experience in building user-friendly digital dashboards. The project involves creating a modern and minimalist design dashboard for both the customers and administration of my crypto investment managing company. The ideal candidate should be proficient in frontend design and backend management, understanding the intricacies of cryptocurrency flow from customer to platform, and vice versa. Features Needed: - Frontend Dashboard: Ensure customer's ease of access in: - Viewing account balances - Requesting transactions - Backend Admin Panel: - Manual addition of crypto assets: functionality to add Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and USDT Your application should demonstrate similar projects handled ...

I'm looking for a skill...Provider: Integration with a reputable shipping provider to ensure timely and efficient delivery. - Social Media: Incorporation of social media functionalities to enhance customer engagement and reach. Ideal Skills: - Proficiency in Drupal CMS, with a strong portfolio of e-commerce projects. - Knowledge of payment gateways and shipping providers integration. - Experience in creating user-friendly interfaces and secure user registration systems. - Familiarity with social media integrations. - Strong problem-solving skills and attention to detail. If you are confident in your Drupal skills and have previous experience in similar projects, I'd like to hear from you. Please provide examples of your previous work and a br...

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I wanna create script in extracting or scraping the subscriber data from a large Telegram channel and groups. The ultimate goal is to invite these subscribers to my own channel. Key Results: - Extract or scrape customer data from specified Telegram channels or Groups. - The type of data required is mainly (phone number - user) - Extracting data from private channels or groups - Provides a complete list of extracted customers - Ensure customer data is ready to easily import into my channels for invitations Ideal Skills & Experience: - Proficiency in web scraping tools and techniques - Experience with Telegram algorithms - Experience with Telegram API or similar platforms - Proven track record in handling and managing large amounts of data - Strong co...

...Cashback should be applicable on a per-product, per-category, or per-customer basis. New customers and existing customers should receive separate cashback offers. --> A new page similar to the existing discount tokens page is needed for managing cashback offers. This page should allow administrators to specify the cashback name, type (product/category/customer), associated category/product, start and end dates, usage limits per user, and minimum cart amount for eligibility. 2. Abandoned Cart Display: --> A new page dedicated to abandoned carts should be created, allowing administrators to filter carts based on criteria such as date range, cart amount, and associated products and export options. Everything is explained in detail in this video:

I'm looking for a talented designer to create a minimalist image of a car washing centre, complete with branding elements. Specific Elements: - The image should include car wash equipment and service stations. - It should also feature our branding on the building. Ideal Skills: - Graphic Design - Branding - Minimalist Design Experience

...We aim to revolutionize how businesses handle compliance with GCC tax laws—introducing GCC TAX LAWS GPT, a groundbreaking AI-powered tool designed to streamline GCC Tax Laws processes and save you time and money. We are looking for an eligible and experienced programmer to develop and implement the AI and GPT platforms. The developer must understand AI requirements and develop AI functionalities in GCC tax laws. The Challenge GCC Tax Laws and regulations can be complex and ever-changing. Manually navigating these complexities can be time-consuming, prone to errors, and lead to costly penalties. The term GCC stands for Gulf Country Council, which brings six Gulf nations together, i.e., Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates. Introducing G...

...model in spaceclaim and design modeler. Need to validate it based on the experiment carried out. The model includes geometric imperfections, resudual stress. I have tests done for 900mm, 1200m and 1500mm compression angles. Need to parameterise this model to achieve the same values for length as the experiment as well as go off scale. The results of the experiment include buckling of the angle iron when compressed by a certain value in the testing machine. The aim is to obtain the lateral displacement at the centre of the bar and the value of the critical force that corresponds to this. It is important that the model represents these results as closely as possible. The task is quite simple. And having completed it, there would be another task with a complex model t...

I'm in search of a proficient developer to build an eCommerce application solely for iOS using the Flutter framework. This project has key technical requirements including: • iOS Compatibility: The app needs to be developed and thoroughly tested for iOS. • E-commerce Functionality: The core purpose of the app is to facilitate online shopping. The app should primarily feature: - Shopping cart functionality: Users should be able to add items to their cart and proceed to checkout. - Product Search: A robust and intuitive search function is necessary for users to find and select products effectively. - Customer Reviews and Ratings: An integral part of the app is a system for customers to rate and review the products. The ideal candidate for this role...

I'm seeking a proficient sales assistant based in Kuwait who can handle my phone calls. Your responsibilities will involve pitching and selling electronic retail goods, primarily via phone calls. Key Qualifications: - Fluent Arabic Speaker - Familiarity with electronic retail goods - Prior experience in sales, particularly over the phone - Excellent communication skills and persuasiveness - Residing in Kuwait Your understanding of the nuances of selling electronic goods will be crucial in effectively communicating with potential customers. Consider this an immersive opportunity to cultivate and exhibit your sales skills. We have a client , and I'm not able to reach to them, you need call them for me,

I'm in need of a developer who can help me fix an issue I'm experiencing with my ajax call in a project. The problem specifically is that the chart is not updating dynamically. Key Requirements: - Fix the ajax call issue so the chart updates dynamically - Ensure the chart works flawlessly in browsers such as Google Chrome, Mozilla Firefox, and Safari Additional Info: - There's a need for the chart to have an ability to filter data. Ideal Experience: - Strong knowledge of - Proficiency in AJAX, JavaScript, and web development - Prior experience in similar projects where you've managed to achieve dynamic data updates on a chart - Understanding of cross-browser compatibility Feel free to ask me any questions or for an...