Customer Experience Jobs
Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.
CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.
Here’s some projects that our expert Customer Experience Specialists made real:
- Communication solutions that facilitate customer service by phone
- Queries into successful product validation research
- Establishing staff training programs geared towards customer service
- Implementations of virtual customer support systems
- Creating support structures that maximize customer satisfaction
At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.
Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.
Dari 10,622 ulasan, klien menilai Customer Experience Specialists kami 4.9 dari 5 bintang.Rekrut Customer Experience Specialists
La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximada...
La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximada...
Tendremos proyectos muy seguido en esta zona, necesitamos alguien para llevar acabo una simple tarea, se trata de revisar que la carga concuerde con los documentos de embarque, la persona debe de ir a la fábrica o bodega donde está el embarque, contar los productos, tomar fotos de acuerdo con un manual que mandaremos, quedarse en la fabrica o bodega hasta que los contenedores se carguen, tomar fotos de toda el proceso de carga de acuerdo con el manual, ya hemos realizado 5 servicios en esta localidad, necesitamos un candidato de planta, aun no tenemos la siguiente fecha pero están por confirmar
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our Android app and report on their daily travel to work, home, or school. Responsibilities include user recruitment, communication with users, onboarding, and working through the app issues. Requirements - Must currently live in Bangkok, Thailand - Must have an Android phone - Must speak fluent English - Must be willing to speak to new app users and guide them through the app process You will be paid per hour and will receive a monetary bonus for each individual recruited. Visit our website to learn more about us.
I'm looking for a computer engineer to help fix a laptop issue I'm having. As I'm not sure what the problem is, I'd like an on-site support to diagnose and repair my laptop with me. This project is for personal use, and I'm looking for reliable services with fair rates.
I'm looking for someone who is based in Los Angeles, California to help with pre-employment vetting. The type of checks I'm looking for is education verifications. Freelancers interested in this project should include experience in their application and have the ability to have their results submitted as soon as possible.
I'm looking for someone to help with pre-employment vetting based in San Diego, California. The type of checks I'm looking for is education verifications. Freelancers interested in this project should include experience in their application and have the ability to have their results submitted as soon as possible.
I am looking for a Manager Chat Support to assist both individual consumers and business clients with customer service inquiries. The ideal candidate will have experience in managing a team of chat support agents and be able to work more than 8 hours per day. Responsibilities include: - Managing a team of chat support agents to provide timely and efficient customer service. - Resolving customer inquiries and complaints in a professional and courteous manner. - Maintaining accurate records of customer interactions and transactions. - Analyzing customer feedback to identify areas for improvement. - Collaborating with other departments to ensure customer satisfaction. Skills and experience required: - Experience in chat support management. - Excellent communication and interpersonal skil...
Airport Shuttle Driving Service for Groups I am in need of a daily airport shuttle service to accommodate more than 8 passengers. The ideal vehicle for the job would be a minivan. The service is required on a daily basis for a long-term period. Ideal Skills and Experience: - A valid driver's license and experience in driving a minivan - Excellent knowledge of the city and surrounding areas - Punctual and reliable service - Safe and comfortable driving skills to ensure passenger satisfaction - Ability to handle group transportation and ensure all passengers arrive on time - Excellent communication and customer service skills to provide a smooth and stress-free experience for all passengers.
"¡Buscamos Aliados Comerciales en todo México! En ETICOLOR, nos especializamos en la fabricación y suministro de etiquetas autoadheribles de alta calidad para diversas industrias. Actualmente, estamos buscando vendedores apasionados y enfocados en el crecimiento de las pequeñas y medianas empresas de manufactura en todo el territorio mexicano. Nuestro objetivo es ayudar a estas empresas a resaltar la imagen de sus productos y mejorar su presencia en el mercado a través de etiquetas atractivas y funcionales. ¿Qué ofrecemos? Compensación por cada orden de trabajo entregada: Valoramos el esfuerzo de nuestros aliados comerciales y queremos reconocer su dedicación. Por cada prospecto que entreguen con el contacto del comprador...
We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period *************************Should be located in Malaysia************************* Role Title: Service Delivery Coordinator Roles and Responsibilities: - Allocating and managing daily assignment of work orders and field service resources - Coordinating the onboarding and training of field service resources - Outbound calls to customers to obtain further information and/or to identify customer satisfaction - Delivering a high level of customer service through day-to-day interaction with the field team - Ensuring performance metrics are met Requirements: - Experience in a scheduling/dispatching or a ...
We are seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality (Breaking the stigma on taboo topics) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, pre...
I am seeking an intermediate virtual assistant for a business based in Norway. Field of business is cryptocurrency. You have to search the internet for buildings for rent , that fit my requirements for a business in area of Tromso, Norway. I only accept bidders that live in Norway and have Norwegian as their native language. I will tell you more details about the search criteria after awarding you. I will pay you per hour of work. For the first, I calculate 10 hours of work.
We are looking for someone to perform an in-person audit at a testing center in Dalian Liaoning Sheng China. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training and this assignment will pays hourly. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around France, Dijon. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality (Breaking the stigma on taboo topics) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, pre...
I am looking for an honest individual in Spain who can be our Business face in Spain. The ideal candidate should have strong communication skills to ensure clear and effective communication. In addition, they should be able to work independently and be resourceful in solving problems. This job requires between 10-20 hours per week. We have 2 companies, number 1 we manufacture non woven fabrics and number 2 we manufacture Indian granites & marbles. So we have some clients list, and we are looking for someone who is interested in doing business with us. As of now, we haven't thought about any Salary, but yeah, we'll decide it We can discuss on that easily. Person should know English & Spanish very well. Looking for someone very honest and hardworking, whose intensio...
We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period -Pay per day - 1200/day -Weekly pay -FULL TIME Freelancing -6 days work week Role Title: Scheduler Field Services/Coordinator Roles and Responsibilities: Allocating and managing daily assignment of work orders and field service resources Coordinating the onboarding and training of field service resources Outbound calls to customers to obtain further information and/or to identify customer satisfaction Delivering a high level of customer service through day-to-day interaction with the field team Ensuring performance metrics are met Requirements: Experience in a scheduling/dispatching or a similar...