Pengalaman Pelanggan Jobs

Saya membutuhkan bantuan untuk menangani semua pesan masuk yang berasal dari media sosial dan dialihkan ke WhatsApp. Tugas utama Anda adalah memastikan setiap pesan mendapatkan balasan cepat, ramah, dan sesuai dengan nada brand kami. Ruang lingkup pekerjaan: • Memantau akun WhatsApp bisnis kami sepanjang hari kerja dan merespons pertanyaan pelanggan secara real-time. • Menyusun skrip dasar serta template jawaban umum karena saat ini belum ada panduan tertulis. • Menyesuaikan balasan untuk pertanyaan spesifik sehingga terasa personal namun tetap konsisten. Kualifikasi yang saya cari: • Terbiasa menggunakan WhatsApp Business dan fitur-fiturnya (label, balasan cepat, katalog). • Kemampuan menulis Bahasa Indonesia yang jelas, sopan, dan bebas salah ketik. &...

Saya membutuhkan seorang ahli komunikasi yang dapat menyusun tutorial berbasis teks dan gambar tentang cara merespons chat pelanggan dengan cepat dan profesional di lingkungan kerja. Materi ini akan dipakai para pekerja front-line—customer service, admin toko online, maupun staf sales—untuk meningkatkan kepuasan pelanggan serta efisiensi waktu. Ruang lingkup yang saya harapkan: • Penjelasan singkat mengapa kecepatan dan nada pesan begitu penting dalam konteks pelayanan pelanggan. • Langkah-langkah praktis mulai dari menerima pesan pertama hingga penyelesaian masalah, lengkap dengan contoh skrip yang bisa langsung dicopy-paste. • Panduan memilih kata, emoji, dan template yang ramah namun tetap sesuai standar perusahaan. • Ilustrasi atau tangkapan layar...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I'm looking for a skilled freelancer to help generate leads for our in-store kitchen cabinet remodeling services, specifically cabinet refacing and full kitchen remodels. Our target audience is homeowners. Key Requirements: - Design and implement an effective in-store lead generation strategy - Create engaging promotional materials to attract homeowners - Track and report on lead generation metrics - Collaborate with our sales team to ensure smooth lead conversion Ideal Skills and Experience: - Proven experience in lead generation - Strong understanding of the home improvement market - Excellent communication and marketing skills - Ability to work in a retail environment I'm looking for someone who can deliver high-quality leads and help grow our business.

More details: Which method do you prefer to address the negative review? post positive Google reviews Who will provide the positive reviews? I need genuine reviews that don't get removed by Google What type of customers do you want to target for genuine reviews? as long as Google considers the review as legitimate, I am good with it

Experienced freelancers are strongly advised to carefully read the attached WONDERS OF THE WORLD development roadmap.

I want to turn our live-chat channel into a real-time problem solver instead of a waiting room. Today the average first reply is hovering around the two-minute mark; my goal is to bring that under 30 seconds and keep follow-up exchanges equally swift without sacrificing accuracy or tone of voice. To get there, I need someone who can: • Audit our current workflow inside Zendesk Chat (we also test Intercom on a small segment) and pinpoint the bottlenecks. • Design a streamlined routing and escalation logic that matches agent skills and workload in real time. • Recommend or configure automation—triggered macros, AI chat suggestions, or light-touch bot deflection—so simple questions never queue up for a human. • Produce a concise playbook that covers resp...

My project requires a freelancer that can effectively achieve phone calls and zoom calls for myself. The client direct messages and emails high value investors that are interested in purchasing high value villas. The freelancer has effective strategies to create sales with selling high value villas.

We're looking for reliable and motivated individuals with strong communication skills to join our remote team. WHAT WE OFFER: Remote work environment Consistent payment schedule | Fortnightly pay Growth opportunities within the team STANDARD PAY: $2.50-$5.00/hr + 1-5% commission Earn up to 12% commission on net sales (Our current agents collect $3,500-$6,000+ monthly) 10-hr shifts (with an hour paid break) Bilingual Romanian-English candidates are preferred, though all qualified applicants are welcome. OFM sales/chatting experience required.

I need someone currently in Italy to help me verify that an airline’s check-in flow works as expected from start to finish. I will purchase a ticket for you—there is no cost involved on your side. Here is what the job involves: • Confirm which major Italian airport is closest to you so I can book the right flight. • Complete the airline’s web check-in as soon as the booking reference arrives. • Print the boarding pass at home or at the airport kiosk. • Go through security and reach the boarding gate, allowing the staff to scan the pass. You do not have to board the plane; you are free to leave the airport once the scan is successful;Or continue to enjoy the flight. • Capture one clear photo at each milestone (web check-in confirmation scree...

I need an on-site staff member who can take full charge of generating invoices every day in Busy accounting software. Bills are already prepared by our sales counter; your role starts from entering those figures in Busy, printing the invoices, and handing them to customers quickly and accurately. Although invoicing is the core duty, I would like the same person to shoulder a few routine store-floor responsibilities so the workflow stays smooth. In particular: • Inventory management – update stock levels in Busy, flag low-stock items, and coordinate restocking with the warehouse. • Customer service – answer basic product questions at the counter and ensure each customer leaves with the correct invoice and a positive experience. • Financial reporting &ndash...

*We need local agents that lives in Poland and are native and also speaks English* We are a global educational network looking for a local representative to follow up with potential customers who have expressed interest in our programs and franchise opportunities. The role initially focuses on phone follow-ups with leads who contacted us through our marketing campaigns and website. Over time, the representative will have the opportunity to grow into a larger role, including participating in Zoom consultation meetings with potential partners and clients. We are looking for someone with: • Strong communication skills • A friendly and professional attitude • Good English skills • Availability for phone calls and online meetings • Sales or customer service experien...

If you are an actively-employed B2B sales professional. The goal is simple: strengthen our product’s overall rating by adding detailed, balanced reviews that reflect real-world use. Here’s how the engagement works: • I provide you the content • You submit an honest G2 review from your own professional account, following G2’s community guidelines and disclosure rules. • Once the review shows as “Published” on G2, the milestone is complete. Acceptance criteria • Work Email is required The Budget is 20$ per Review fixed Submiting the review will take 10 minutes & 2-3 day for review to go live, the payment will be released once the review is live.

My company operates squarely in the technology sector and an end-to-end portfolio of display solutions—hardware screens, advanced controllers, and the companion software that brings everything together. Every sale you close is rewarded on a 100 % commission basis; no ceiling, no zones, just a clear percentage of the revenue you generate. Scope of work • Hunt for and qualify new prospects, whether in corporate offices, control rooms, retail showrooms, or any niche you already serve. • Demonstrate and position our integrated package of displays, controllers, and software against competing offers. • Negotiate, secure the order, and pass each project to our technical team for fulfilment. • Keep me updated with concise weekly pipeline reports so we both see pr...

I need a complete WhatsApp customer-support workflow built inside my workspace as soon as possible. The flow should automatically greet new inquiries, collect key details (name, order number or issue type), and route each conversation to the right support agent or team queue. If nobody is available, I want an after-hours message sent and the chat flagged for follow-up at opening time. Please configure: • Trigger rules for new and returning contacts • Quick-reply buttons for the most common issues • Tags or custom fields that let me filter tickets by priority • Escalation logic that notifies a supervisor if a message sits unanswered for longer than a set threshold Once the automation is live, walk me through a quick test so I can see every branch working, ...

Quiero optimizar la atención de mi línea de WhatsApp. Recibo entre 1 y 50 mensajes diarios y deseo que cada uno obtenga una respuesta automática clara y coherente, sin intervención manual. Lo que necesito: • Configuración o implementación de un sistema de respuestas automáticas en WhatsApp (puedes usar WhatsApp Business, un bot basado en la API o la solución que mejor se adapte). • Plantillas de mensajes cortos y bien redactados que cubran las preguntas frecuentes de mis clientes. • Instrucciones sencillas para que yo pueda ajustar o actualizar los mensajes en el futuro si cambia la información. Entrego acceso a la cuenta de WhatsApp Business y la lista actual de consultas comunes; tú te encargas de ...

About Us We are a growing, fast-paced property surveying company working across Cornwall and Devon. Our work ranges from residential surveys to specialist and expert witness instructions, and we are known for our detailed, professional approach. As the business continues to grow, we are now looking for someone to take ownership of the day-to-day running of the office, including client coordination, administration, and financial management. This is a key role within the business. You will be responsible for keeping operations running smoothly, maintaining strong client communication, and ensuring the financial side of the business is organised, visible, and well managed. The Role This is a combined operations, administration, and finance role with real responsibility. You will take owne...

I need support contacting 140 of our policyholders in Poland by phone. This is a short project expected to run for approximately one week. You will receive: A contact list with phone numbers A flexible script covering the key points about an administrative change and new payment instructions A simple tracker to log each conversation Your responsibilities: Call clients during Polish business hours Clearly explain the information provided Adapt the wording naturally so the client feels comfortable Record the outcome for every number, including: – Whether you spoke with the client or left a voicemail – Any questions or concerns raised – Any updated contact details provided Requirements: Fluent Polish with a professional and friendly phone manner Good English for ...

É uma forma pessoal de contar detalhes de uma jornada pensada para conhecer meu desejo, meu corpo, minhas sensações e até fetiches que não sabia nem que tinha. Medo? Sempre teremos medo do novo, mas ai, o prazer vem e o medo fica pequeno e acaba fazendo parte do tesão. Espero que chame sua atenção, que seja uma leitura fora do habitual, padrão que encontramos na internet. Diferente como? Já quis sentar em alguem por que sua inteligência lhe deu tesão? Se o grande e não muito grosso sabe o que tem, e sabe usar? Ou é so mais um? Se aguenta o avantajado? Se os homens aguentam uma mulher safada e decidida? Que alguns CORREM!!!

I am looking for a motivated sales partner who can generate new shipping customers and turn leads into confirmed, paid shipments. This is a commission-only opportunity with unlimited earning potential based on your performance. PackinShare provides domestic and international shipping, import and export solutions, freight forwarding, and logistics services for businesses and individuals. This creates a true hybrid sales environment, allowing you to work with factories, importers, exporters, e-commerce businesses, SMEs, and individual customers alike. Your primary responsibility is to identify and introduce potential customers who require shipping or logistics services. You will not be responsible for quotations, pricing negotiations, operations, shipment handling, or customer support. Our...

Deos is a fast-growing Direct-to-Consumer (DTC) personal care brand. We are looking for an experienced, high-level Customer Support Representative to join our team for the long haul. This is a fast-paced role for someone who is genuinely outgoing, loves interacting with people, and takes pride in delivering an exceptional client experience. We do not do robotic, copy-paste interactions—we want independent problem-solvers who bring warmth, empathy, and emotional intelligence to every single chat, email, and ticket. The Details • Role Type: Contractor / Freelance • Hours: 30–40 hours per week (Full-time availability preferred) • Pay: $5–$10 USD per hour (Depending on experience and skill level) • Trial: 1-month paid trial period to ensure a perfect fi...

We are building an innovative AI-powered retail platform designed specifically for supermarket, hypermarket, and grocery retail operations. We are looking for an experienced Retail Domain Expert who has worked in medium to large retail organizations and understands retail business processes, operations, challenges, and best practices. The selected expert will work closely with our product team to help define requirements, validate business workflows, and ensure the platform addresses real-world retail needs. Responsibilities Provide retail business expertise and industry best practices. Review and validate product requirements. Define retail operational workflows and business processes. Advise on store operations, merchandising, pricing, promotions, loyalty, inventory, replenishment, an...

Je souhaite décrocher un emploi à temps partiel en service à la clientèle, exclusivement par e-mail, dans le secteur du commerce de détail. Votre mission : • Rechercher et me fournir une liste vérifiée d’offres correspondant à ces critères (horaires partiels, support client par courriel, retail). • Adapter mon CV et rédiger un modèle de lettre de motivation ciblée pour chaque annonce sélectionnée. • Proposer, selon les besoins, de brèves recommandations pour optimiser mon profil en ligne afin d’augmenter mes chances de sélection. Je privilégie les opportunités situées en France métropolitaine ou 100 % tél&e...

I'm looking for an experienced professional to set up Zoho Desk and Sales IQ with the goal of improving customer support. Requirements: - Set up email support, live chat, and WhatsApp on Zoho Desk - Enable automated responses and ticket management for email support Ideal Skills & Experience: - Proficiency in Zoho Desk and Sales IQ - Experience setting up multiple customer support channels - Strong understanding of automated responses and ticket management systems Looking forward to your bids!

We are a B2B supply chain solutions company currently active in the Saudi Arabian market. We are looking for a freelance Relationship Manager to take warm, pre-generated leads through the full sales cycle to close. This is NOT a cold-calling role. Leads are generated through our marketing efforts and, in some cases, meetings are already arranged by our partner agencies. Your job begins from that point. What You'll Be Doing - Nurturing warm leads received from our marketing and agency partners - Managing relationships with prospects throughout the sales process - Coordinating with our internal solutions team, who handle proposals, technical details, and presentations - Following up consistently and professionally to move deals forward - Facilitating communication between the prospect ...

I need modifications to the dining area of my cafe. Requirements: - Change walkways and flow - Update lighting and ambiance Ideal Skills and Experience: - Experience in cafe or restaurant layout design - Strong understanding of customer flow and space optimization - Knowledge of lighting design and ambiance creation - Previous work in similar projects is a plus

I am looking for a reliable representative who can handle all of our email-based customer support. Your sole focus will be responding to customer inquiries that arrive in our shared inbox, keeping every reply professional and formal in tone. You’ll be expected to read each message carefully, craft clear answers that resolve the customer’s request, and hit “send” within the response timeframe we agree on. Accuracy, polished grammar, and consistency with our knowledge-base articles matter more than speed, but I do need steady, predictable turnaround. If you are comfortable working exclusively through email, have excellent written English, and can mirror a consistently formal voice, I’d love to hear how you can help streamline my customer communications.

We're running an intensive sprint to onboard Airports, State Tourism Boards and Capital City DMOs ahead of 1 September 2026. We already hold the contact database — we need SDRs who turn that list into booked meetings and signed LOIs using hubspot. What you'll do • Run high-volume, human-led outbound (hubspot, email, LinkedIn and calls) to engage and qualify decision-makers from our database, with persistent, personalised follow-up • Book qualified meetings and hand warm opportunities to the closing team • Log every activity, contact and outcome accurately in our CRM • Work alongside our AI and automation stack so your time goes to the highest-value human conversations • Hit weekly targets for conversations, meetings booked and opportunities created ...

I need modifications to the dining area of my cafe. Requirements: - Change walkways and flow - Update lighting and ambiance Ideal Skills and Experience: - Experience in cafe or restaurant layout design - Strong understanding of customer flow and space optimization - Knowledge of lighting design and ambiance creation - Previous work in similar projects is a plus