Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

Dari 140,147 ulasan, klien menilai Customer Support Specialists kami 4.9 dari 5 bintang.
Rekrut Customer Support Specialists

Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

Dari 140,147 ulasan, klien menilai Customer Support Specialists kami 4.9 dari 5 bintang.
Rekrut Customer Support Specialists

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    79 pekerjaan ditemukan

    Saya membutuhkan bantuan untuk menangani sebagian chat WhatsApp milik saya. Fokusnya hanya pada chat tertentu yang sudah saya tandai atau yang memenuhi filter yang akan saya jelaskan lebih lanjut—bukan seluruh percakapan. Tugas inti: • Membalas pesan secara sopan, cepat, dan sesuai arahan yang saya sediakan. • Mengikuti panduan singkat mengenai nada bicara, informasi yang boleh diberikan, serta kata-kata kunci yang harus dihindari. • Melaporkan pesan yang tidak bisa Anda jawab atau yang memerlukan persetujuan saya terlebih dahulu. Tidak diperlukan pembuatan template; saya sudah memiliki gaya balasan dan contoh referensi. Yang saya butuhkan adalah ketepatan, kerahasiaan, dan respons yang konsisten. Saya akan memberikan akses sementara ke WhatsApp melalui Whats...

    $420 Average bid
    $420 Rata-rata
    19 penawaran

    Saya membutuhkan bantuan “pekerjaan menulis” khusus untuk membalas chat pelanggan di WhatsApp. Tugas Anda sederhana namun penting: menjaga percakapan tetap ramah, cepat, dan akurat sehingga calon pembeli merasa diperhatikan dan akhirnya melakukan transaksi. Rincian tugas: • Membalas setiap pesan WhatsApp dengan bahasa Indonesia yang sopan, jelas, dan sesuai nada brand. • Menyusun jawaban ringkas dari daftar FAQ yang sudah tersedia dan memperbaruinya bila muncul pertanyaan baru. • Mencatat isu yang perlu ditindaklanjuti tim lain, kemudian meneruskannya melalui tabel Google Sheet harian. • Melaporkan jumlah chat masuk, dibalas, dan status penyelesaian di akhir shift. Kualifikasi yang saya harapkan: • Cepat mengetik dan memahami etika chat. &...

    $19 / hr Average bid
    $19 / hr Rata-rata
    35 penawaran

    Saya membutuhkan bantuan untuk menangani sebagian chat WhatsApp milik saya. Fokusnya hanya pada chat tertentu yang sudah saya tandai atau yang memenuhi filter yang akan saya jelaskan lebih lanjut—bukan seluruh percakapan. Tugas inti: • Membalas pesan secara sopan, cepat, dan sesuai arahan yang saya sediakan. • Mengikuti panduan singkat mengenai nada bicara, informasi yang boleh diberikan, serta kata-kata kunci yang harus dihindari. • Melaporkan pesan yang tidak bisa Anda jawab atau yang memerlukan persetujuan saya terlebih dahulu. Tidak diperlukan pembuatan template; saya sudah memiliki gaya balasan dan contoh referensi. Yang saya butuhkan adalah ketepatan, kerahasiaan, dan respons yang konsisten. Saya akan memberikan akses sementara ke WhatsApp melalui Whats...

    $413 Average bid
    $413 Rata-rata
    13 penawaran

    Saya membutuhkan bantuan untuk menangani sebagian chat WhatsApp milik saya. Fokusnya hanya pada chat tertentu yang sudah saya tandai atau yang memenuhi filter yang akan saya jelaskan lebih lanjut—bukan seluruh percakapan. Tugas inti: • Membalas pesan secara sopan, cepat, dan sesuai arahan yang saya sediakan. • Mengikuti panduan singkat mengenai nada bicara, informasi yang boleh diberikan, serta kata-kata kunci yang harus dihindari. • Melaporkan pesan yang tidak bisa Anda jawab atau yang memerlukan persetujuan saya terlebih dahulu. Tidak diperlukan pembuatan template; saya sudah memiliki gaya balasan dan contoh referensi. Yang saya butuhkan adalah ketepatan, kerahasiaan, dan respons yang konsisten. Saya akan memberikan akses sementara ke WhatsApp melalui Whats...

    $19 / hr Average bid
    $19 / hr Rata-rata
    33 penawaran

    Saya membutuhkan dukungan harian untuk menangani chat pelanggan di WhatsApp. Rata-rata akan ada 50 – 200 pesan per hari yang harus dijawab cepat, ramah, dan akurat sesuai panduan perusahaan. Tugas utama: • Menjawab chat pelanggan secara real-time pada jam operasional yang sudah kami tetapkan. • Menggunakan template balasan dan FAQ yang sudah tersedia, sekaligus mencatat pertanyaan baru agar basis pengetahuan terus bertambah. • Mencatat keluhan atau permintaan eskalasi ke tim internal melalui Google Sheets. • Menutup percakapan dengan follow-up singkat untuk memastikan kepuasan pelanggan. Keberhasilan pekerjaan diukur dari: • Waktu respons rata-rata di bawah 2 menit. • Tingkat kepuasan pelanggan (CSAT) minimal 90 %. • Ketepatan penc...

    $17 / hr Average bid
    $17 / hr Rata-rata
    16 penawaran

    Saya membutuhkan bantuan untuk menangani aneka pesan masuk di akun Telegram saya. Fokus pekerjaan ini murni pada kegiatan membalas pesan—bukan mengelola grup ataupun menerbitkan konten. Tugas utama: • Memantau dan merespons chat secara cepat dan sopan sesuai panduan yang sudah saya siapkan. • Mencatat pertanyaan penting atau permintaan khusus guna saya tindak lanjuti. Saya akan menyediakan: • Akun Telegram dengan akses admin. • Template jawaban dan pedoman gaya bahasa. Harapannya, percakapan tetap ramah, jelas, dan responsif sehingga reputasi layanan kami terjaga. Jika Anda terbiasa menggunakan Telegram untuk customer service atau keperluan serupa, saya akan senang bekerja sama.

    $18 / hr Average bid
    $18 / hr Rata-rata
    25 penawaran

    Saya membutuhkan seorang admin untuk menangani chat masuk di akun Telegram bisnis saya. Fokus utamanya adalah memberikan balasan standar yang profesional untuk pertanyaan dukungan pelanggan dan penyelesaian masalah. Saat ini saya belum memiliki template balasan, jadi langkah pertama adalah membantu saya merancang kumpulan pesan siap-pakai yang mencakup skenario umum—mulai dari permintaan status pesanan hingga penanganan keluhan sederhana. Setelah template disetujui, Anda akan: • Memantau chat setiap hari pada jam kerja yang kita sepakati. • Mengirim balasan sesuai template, menyesuaikan detail bila diperlukan. • Mencatat kasus yang di-escalate jika pertanyaan di luar cakupan template. • Memberi ringkasan harian berisi jumlah chat, jenis masalah, dan tinda...

    $19 / hr Average bid
    $19 / hr Rata-rata
    21 penawaran

    Saya ingin memulai karier sebagai admin online dan butuh bimbingan langsung. Fokus utama saya adalah: • Dukungan pelanggan – saya perlu memahami alur kerja, etika, dan cara menangani pertanyaan dengan sopan serta efisien. • Menyusun email – saya ingin mahir membuat draf jawaban, templat, dan follow-up yang profesional. Yang saya harapkan dari Anda: – Sesi mentoring online (bisa via Zoom/Google Meet) yang terstruktur namun fleksibel. – Contoh skenario nyata serta latihan praktis menanggapi pelanggan. – Tips, tool, dan alur kerja favorit Anda untuk merapikan inbox dan menangani tiket. – Umpan balik atas email yang saya tulis agar cepat meningkat. Pengalaman Anda sebagai virtual assistant / customer support agent yang sudah terbukti aka...

    $20 / hr Average bid
    $20 / hr Rata-rata
    2 penawaran

    Saya membutuhkan seseorang yang dapat mengambil alih balasan chat di akun Telegram kami untuk dukungan pelanggan teknis. Targetnya sederhana: setiap pertanyaan pengguna terjawab cepat, jelas, dan ramah tanpa membuat mereka menunggu lama. Apa yang saya perlukan dari Anda • Menyusun skrip/FAQ dasar yang mencakup pertanyaan teknis paling umum—mulai dari langkah pemecahan masalah sederhana sampai panduan konfigurasi singkat. • Menggunakan skrip tersebut (dan memperbaruinya saat menemukan pola baru) agar respons konsisten. • Menjaga SLA balasan: maksimal 5 menit saat online, maksimal 12 jam untuk follow-up kasus kompleks. • Mencatat isu berulang di spreadsheet Google Sheets agar tim engineering dapat menindaklanjuti. Hal yang saya hargai • Pengalaman sebel...

    $18 / hr Average bid
    $18 / hr Rata-rata
    18 penawaran

    Selengkapnya: Apa jenis proyek yang Anda ingin lakukan? membalas chat orang Platform apa yang Anda gunakan untuk chat? freelance Apa jenis layanan freelance yang Anda butuhkan? Pengembangan Website

    $508 Average bid
    $508 Rata-rata
    17 penawaran

    Saya membutuhkan bantuan rutin untuk menjaga kehadiran brand saya di Facebook. Tugas utamanya mencakup: • Membalas pesan masuk yang bersifat customer support secara ramah, cepat, dan informatif sehingga setiap pertanyaan pelanggan mendapat solusi jelas. • Membuat serta mengedit konten video singkat yang menarik—mulai dari ide, pengambilan footage (bila perlu stok), hingga final cut siap unggah. • Menjadwalkan dan mempublikasikan video tersebut di halaman Facebook kami dengan caption yang relevan. Format video vertikal 30–60 detik sudah memadai; pastikan audio bersih, teks mudah dibaca, dan elemen brand (logo, warna) konsisten. Alat editing apa pun dipersilakan—CapCut, Premiere Pro, atau lainnya—asal hasilnya halus dan profesional. Saya menilai ...

    $14 / hr Average bid
    $14 / hr Rata-rata
    8 penawaran

    Selengkapnya: Apa jenis proyek yang Anda ingin lakukan? membalas chat orang Platform apa yang Anda gunakan untuk chat? freelance Apa jenis layanan freelance yang Anda butuhkan? Pengembangan Website

    $395 Average bid
    $395 Rata-rata
    14 penawaran

    Saya membutuhkan bantuan untuk menangani pesan masuk di akun Instagram bisnis saya. Fokus utama tugas ini adalah customer support, jadi setiap DM harus dijawab dengan cepat, sopan, dan solutif agar pelanggan merasa diperhatikan. Lingkup pekerjaan: • Memantau dan membalas semua direct message Instagram selama jam kerja yang disepakati. • Memberikan jawaban informatif mengenai produk, ketersediaan stok, dan proses pemesanan. • Mencatat pertanyaan yang sering muncul serta melaporkan keluhan atau isu teknis agar bisa saya tindak lanjuti. • Menjaga nada komunikasi yang konsisten dengan brand voice kami: ramah, jelas, dan profesional. Syarat keberhasilan: • Waktu respons maksimal 15 menit saat online. • Akurasi informasi, tanpa kesalahan penulisan. &bu...

    $17 / hr Average bid
    $17 / hr Rata-rata
    17 penawaran

    I need an experienced freelancer to set up SaneBox with my Outlook and Gmail accounts with me. My main goal is to organize my inbox. Ideal Skills and Experience: - Proficiency with SaneBox and Gmail, and Outlook - Prior experience in email management and organization - Ability to customize settings to suit my needs Please include relevant experience in your application.

    $18 / hr Average bid
    $18 / hr Rata-rata
    13 penawaran

    My local business has been stuck in Meta’s business verification queue for weeks. The application simply shows “Not Approved,” yet Meta has offered no feedback, error code, or explanation. All standard documents have been uploaded through Business Manager and Business Suite, but the request keeps looping back to “Submit Again.” I need a specialist who already understands Meta’s internal review workflow, support escalation routes, and documentation requirements to get this verification over the line. Your task is to troubleshoot the submission, identify anything that blocks approval, and guide (or, if possible, handle) the resubmission process until the business is marked “Verified” inside my Meta Business Settings. If a direct appeal or su...

    $324 Average bid
    $324 Rata-rata
    11 penawaran

    I need my new JustCall workspace created and ready to call today. The job is straightforward: register a fresh JustCall account under the details I’ll provide, secure a brand-new U.S. number, and confirm that both inbound and outbound calls work. You’ll handle the entire sign-up flow, any required ID or billing verification, and the quick configuration steps so I can log in and start dialing immediately—no number porting involved, just a clean setup. Deliverables • Active JustCall account in my name • New U.S. phone number attached and tested • One-page hand-off note showing where to adjust voicemail, business hours, and call-forward settings, plus proof that calls connect Experience with JustCall’s U.S. provisioning is essential since I’...

    $13 Average bid
    $13 Rata-rata
    5 penawaran

    I'm seeking a skilled investigator to help find someone who scammed me in-person. This is an urgent matter. Ideal Skills & Experience: - Proven track record in locating individuals - Experience with in-person scams - Strong investigative skills - Ability to work discreetly and efficiently Please include relevant past work in your application.

    $555 Average bid
    $555 Rata-rata
    12 penawaran

    Buscamos una persona cualificada para la atención al cliente y la gestión operativa de una tienda WooCommerce. Se trata de un proyecto estable, con continuidad en el tiempo y posibilidad de ampliación de horas y días según desempeño. Horario inicial (hora España): Domingos – 10:00 a 15:00 – 16:00 a 19:00 Funciones principales: Atención al cliente y gestión de incidencias. Gestión de pedidos, devoluciones y consultas habituales de ecommerce. Gestión de la tienda WooCommerce: Control y actualización de stock. Carga y edición de productos. Revisión de pedidos y estados. Seguimiento y resolución de incidencias hasta su cierre. Requisitos: Experiencia demostrable en ge...

    $13 / hr Average bid
    $13 / hr Rata-rata
    15 penawaran

    Buscamos una persona con experiencia para la atención al cliente y la gestión de una tienda WooCommerce. Se trata de un proyecto estable y a largo plazo, con posibilidad real de ampliación de horas y días según desempeño. Horario inicial (hora España): Domingos – 10:00 a 15:00 – 16:00 a 19:00 Funciones principales: Atención al cliente y gestión de incidencias. Resolución de pedidos, devoluciones y consultas habituales de ecommerce. Gestión de WooCommerce: Control y actualización de stock. Carga y edición de productos. Revisión y gestión de pedidos y estados. Seguimiento de incidencias hasta su resolución. Requisitos imprescindibles: Experiencia demostrable ...

    $6 / hr Average bid
    $6 / hr Rata-rata
    11 penawaran

    I’m ready to hand the daily orchestration of my GoHighLevel account to a capable specialist so I can stay focused on sales calls and strategy. The core of the role revolves around three areas—CRM management, marketing automation, and frontline customer support—carried out entirely inside GoHighLevel. Deliverables I expect: • CRM management – Keep every deal visible by configuring and continuously optimising pipeline tracking. – Build and maintain a lead-scoring model so the hottest opportunities surface automatically. • Marketing automation – Design, launch, and A/B test email campaigns that nurture contacts through the pipeline. – Set up time-sensitive SMS marketing flows to boost engagement and appointment show-up rat...

    $419 Average bid
    $419 Rata-rata
    38 penawaran

    I’m looking for a reliable virtual assistant who can switch comfortably between Spanish and English. Your main focus will be three daily activities: • Gestión de correos electrónicos / Email Management • Atención al cliente / Customer Support (chat, social media, or phone as needed) • Agenda y recordatorios / Calendar & Reminder Handling I’ll grant you access to our shared inboxes and scheduling tools so you can triage messages, draft or send responses, and keep my calendar organized with timely reminders. Clear, polite communication in both languages is essential, and I value proactive updates so I always know what’s pending and what’s resolved. If you already use tools like Gmail filters, Zendesk, Freshdesk, or Goog...

    $24 Average bid
    $24 Rata-rata
    35 penawaran
    Google Merchant Center Suspension Fix
    5 Hari left
    Terverifikasi

    I need help resolving a Google Merchant Center account suspension due to policy violations. The issue is related to misrepresentation of self. Key requirements: - Identify the specific policy violations causing the suspension. - Provide guidance on how to correct any misleading information. - Assist in drafting a compelling appeal to reinstate the account. Ideal skills and experience: - Expertise in Google Merchant Center and its policies. - Proven track record in resolving account suspensions. - Strong communication skills for drafting appeals. - Familiarity with Google's review process.

    $507 Average bid
    $507 Rata-rata
    56 penawaran

    I need a reliable customer-service professional to take over our live-chat desk and keep the support experience seamless for customers in Los Angeles. Your sole focus will be handling incoming chats, guiding shoppers through the checkout, and accurately entering their orders for our line of physical products. The chat widget is already integrated with our e-commerce platform, so once you sign in you will see real-time inventory, shipping options, and payment status. I will provide a brief on brand voice, SKU catalog, discount rules, and escalation paths before your first shift. Success for me is straightforward: quick, friendly replies, error-free order entries, and clear notes on each interaction so our warehouse can fulfill without delays. At the end of every shift, export the chat ...

    $4 / hr Average bid
    $4 / hr Rata-rata
    47 penawaran

    I’m looking for a reliable freelancer who can help me handle customer service entirely through online chat while also crafting engaging product copy when needed. What I need you to do • Manage incoming chat inquiries: answer questions, resolve simple issues, and escalate anything complex to me. • Write concise, persuasive product descriptions and short promotional blurbs that match our brand tone. • Keep a clear log of recurring questions so we can build a future FAQ. What will make you stand out • Proven experience in chat-based customer support. • Strong Indonesian writing skills focused on product copywriting. • The ability to switch quickly between helping a customer and polishing a catchy product line. Tools you’ll use We’ll work insi...

    $18 / hr Average bid
    $18 / hr Rata-rata
    58 penawaran
    Locate My Stuck Courier In Delhi
    4 Hari left
    Terverifikasi

    My international parcel has been sitting somewhere in Delhi for more than 30 days. It travelled with India Post, and despite multiple complaints the trail keeps going cold. I already hold the tracking number, the exact date it was dispatched, and the receiver’s full address; I will pass all of this on the moment we start. What I need now is on-the-ground leg-work. Phone calls alone have gone nowhere, so the job involves visiting the relevant India Post branches or sorting hubs in Delhi, speaking to the staff who actually handle the bags, and pushing the search forward until the parcel is either released for onward delivery or officially declared lost with proof in writing. Deliverables • A brief visit plan (which offices you will check and why) before you set out • Da...

    $7 - $17
    Lokal
    $7 - $17
    0 penawaran
    Corporate Event Management -- 29709
    4 Hari left
    Terverifikasi

    I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

    $35 - $295
    Lokal
    $35 - $295
    0 penawaran

    Buscamos vendedor/a online – atención al cliente y presupuestos (capacitación incluida) Somos una empresa dedicada a la fabricación e instalación de espejos y soluciones en vidrio a medida. Estamos buscando una persona para desempeñarse como vendedor/a online, atendiendo consultas de clientes y enviando presupuestos. El trabajo consiste en: Atención a clientes por WhatsApp y medios digitales. Asesoramiento básico al cliente (con capacitación previa). Envío de presupuestos utilizando herramientas proporcionadas. Seguimiento a consultas y coordinación de visitas técnicas. Acompañar el proceso hasta concretar la venta. El rubro es específico, por lo que al inicio habrá un perí...

    $4 / hr Average bid
    $4 / hr Rata-rata
    22 penawaran

    I’m ready to grant exclusive national distribution rights for my B2B software solution and need a proven partner already embedded in the technology sector. You should have an established sales network that reaches decision-makers in medium-to-large enterprises across the country and the operational capacity to manage licensing, onboarding, first-line support, and renewals. What I’m offering • Full, contract-based exclusivity for the territory once performance targets are agreed. • Complete product training, marketing assets, and direct access to our engineering team for complex presales questions. • A tiered margin structure that rewards quarterly growth. What I need from you • Evidence of an existing national reseller or distributor network focuse...

    $8 Average bid
    $8 Rata-rata
    2 penawaran

    About the Company: Isokorusange We are currently recruiting local Country Representatives to lead the ground operations for , the fastest-growing digital marketplace specifically designed for Rwanda and Burundi. Unlike global platforms that ignore local context, Isokorusange (meaning "The Common Market" in Kinyarwanda/Kirundi) is built by locals, for locals. We are not a global giant; we are a community-focused ecosystem dedicated to digitizing the informal trade sector in East Africa. Our Mission & Vision Our goal is simple: To ensure that whenever a person in Kigali or Bujumbura thinks of selling a phone, a car, or offering a service, the first name that comes to their mind is Isokorusange. We believe trade should be free and accessible to everyone. That is why our platform...

    $72 Average bid
    $72 Rata-rata
    11 penawaran

    During the next 6–9 months we’ll be working with a Chinese OEM that is adding several key capabilities to its new 4G/5G router line: higher data-throughput paths, richer network-management options, and extra data interfaces such as serial ports and general-purpose I/O. All new code must interoperate with the OEM’s own proprietary protocols, so every build needs to be exercised against their closed, in-house stacks. Our immediate need is rigorous quality-assurance and debugging support throughout the development cycle. Your job is to design and run repeatable tests and make sure we meet customer's objective, and feed concise feedback and bug reports to the factory team. Expect iterative rounds of validation on both bench setups and pre-production hardware. Once the ...

    $8788 Average bid
    $8788 Rata-rata
    21 penawaran
    Zoho CRM Setup & Customization
    4 Hari left
    Terverifikasi

    I’m ready to turn a brand-new Zoho account into a fully functioning CRM that streamlines our entire sales cycle. My only goal for Zoho at this stage is CRM management, so every task revolves around perfecting lead management, sales tracking, and customer support inside Zoho CRM. What I need you to do • Design the data model: build the custom fields and tailored layouts that match the way we collect and view information. • Automate the routine: create custom workflows that capture leads, route them to the right owner, trigger follow-ups, update deal stages, and open support tickets when required. • Connect the stack: integrate Zoho CRM with the other tools we already rely on (I’ll share the list and API keys), ensuring data flows cleanly in both directions....

    $14 / hr Average bid
    $14 / hr Rata-rata
    30 penawaran

    Job Title: Technical Support WordPress Assistant (Hybrid Role) We’re hiring a friendly, outgoing, and reliable team member for a long-term role combining customer support and WordPress admin tasks. This is a career move for someone who wants stability, responsibility, and growth. Support coverage window (must be available within): 15:00–03:00 ICT (Thailand time) $300-325 per month What you’ll do Customer support via live chat + email: fast replies, helpful tone, clean communication Follow playbooks and processes: collect details, solve what you can, escalate correctly WordPress assistant tasks: updates, simple fixes, basic page edits, checking for issues Keep things stable on shift: spot problems early, report clearly, don’t let issues drift End-of-shift up...

    $439 Average bid
    $439 Rata-rata
    200 penawaran

    Join me in Hyderabad as a full-time telecaller focused purely on customer support. Your day will revolve around answering inbound calls, resolving general service queries, logging each interaction in our CRM, and keeping customers happy with a calm, courteous tone. No sales targets, no technical troubleshooting—just clear, friendly assistance for every caller. The role is office-based, Monday to Saturday, ideal for someone with 0 – 2 years of experience who enjoys speaking with people and can pick up processes quickly. I offer a fixed ₹15,000 monthly salary and on-the-job training, so fresh graduates are welcome. Required languages • English (fluent) • Telugu (fluent) Knowing Hindi is a bonus, but not mandatory. If you can communicate confidently in both req...

    $264 Average bid
    Lokal
    $264 Rata-rata
    1 penawaran

    I need someone who knows the GST Portal inside out to add a brand-new email address to my registration. At the moment I no longer have access to the email that is on record, so the usual OTP route will not work for me. Here is what I expect: once you log in (I can supply the necessary GSTIN and current credentials), guide the process—or complete it on my behalf if authorisation is required—so the new email becomes the primary contact in the portal. The job is finished when the portal shows the updated email and I receive the confirmation message at the new address. If the task involves generating a DSC request, raising a grievance ticket, or submitting any supporting documents, please include that in your approach before we start so I can prepare what you need.

    $12 Average bid
    $12 Rata-rata
    22 penawaran
    Allround IT-Support gesucht
    4 Hari left
    Terverifikasi

    Ich brauche einen zuverlässigen und geduldigen Allrounder für laufenden Hard- und Software-Support. Der Schwerpunkt liegt auf folgenden Aufgaben: • Fehleranalyse und -behebung unter Windows sowie auf Android- und Apple-Geräten • Einrichtung, Wartung und Update von Desktops, Laptops, Smartphones, Tablets, Routern und Smart-Home-Komponenten • Unterstützung bei Telekommunikationsgeräten (z. B. VoIP-Telefone, Access Points) inklusive Netzwerk-Troubleshooting • Installation und Konfiguration gängiger Anwendungssoftware, Treiber und Sicherheitslösungen • Saubere Dokumentation jedes Schritts in meinem Ticketsystem Die Betreuung erfolgt überwiegend per Fernzugriff (TeamViewer, AnyDesk o. Ä.); gelegentliche Vor-...

    $34 - $46 / hr
    Lokal PK
    $34 - $46 / hr
    0 penawaran

    I need someone to manage customer relations on airtasker. Job includes customer communication, consideration of price, location, ect. and finding assembly manuals of products.

    $421 Average bid
    $421 Rata-rata
    66 penawaran

    I’m looking for a reliable freelancer who can help me handle customer service entirely through online chat while also crafting engaging product copy when needed. What I need you to do • Manage incoming chat inquiries: answer questions, resolve simple issues, and escalate anything complex to me. • Write concise, persuasive product descriptions and short promotional blurbs that match our brand tone. • Keep a clear log of recurring questions so we can build a future FAQ. What will make you stand out • Proven experience in chat-based customer support. • Strong Indonesian writing skills focused on product copywriting. • The ability to switch quickly between helping a customer and polishing a catchy product line. Tools you’ll use We’ll work insi...

    $19 / hr Average bid
    $19 / hr Rata-rata
    90 penawaran

    Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve ÇaÄŸrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaÅŸları arıyoruz. Genel Nitelikler 20–35 yaÅŸ aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli MüÅŸterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek saÄŸlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. YoÄŸun dönemlerde ücretli fazla mesai yapılabilir. MaaÅŸ sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eÄŸitim sürecinde 28.500₺, eÄŸitim ta...

    $19 / hr Average bid
    $19 / hr Rata-rata
    14 penawaran

    I’m searching for a detail-oriented virtual assistant who can keep my back-office operations running smoothly. Your main focus will be three core areas: • Data management – cleaning, updating, and organizing records so every figure is reliable at a glance. • Data entry – fast, error-free input of new information as it arrives. • Email management – sorting, prioritizing, and flagging messages so my inbox stays under control. I currently work inside Google Sheets and Microsoft Excel, but if you’re more comfortable with another database or spreadsheet platform, I’m flexible as long as the final files remain easy for me to access and filter. Timeliness and accuracy matter most. I expect: 1. Up-to-date spreadsheets delivered on the sc...

    $17 / hr Average bid
    $17 / hr Rata-rata
    78 penawaran

    I need a proactive virtual assistant who can turn the lists I provide into confirmed, calendar-ready meetings with Malaysian corporate clients interested in our logistics services. Your day will revolve around warming each lead by phone, following up by email, and making sure every name, number, and inbox is correct before you pitch our lead magnet and lock in a time on my calendar. Scope of work • Warm up and qualify the leads I supply. • Verify contact details through both phone calls and emails—every record must be accurate. • Present our lead magnet as the conversation opener. • Secure an appointment that appears in my calendar with all relevant notes. What I’m looking for • Strong communication skills and a friendly, confident phone pre...

    $486 Average bid
    $486 Rata-rata
    40 penawaran

    We are seeking a reliable customer support rep to handle email and phone support with experience in the telemedicine industry. Responsibilities: - Reply to customer emails quickly and professionally - Take inbound/outbound calls (orders, accounts, general questions) - Escalate complex issues and document all interactions in our system Requirements: - Fluent English (written + spoken) with minimal accent - Customer service experience (remote preferred) - Comfortable with email/CRM tools and phone systems Strong communication, problem-solving, and multitasking

    $875 Average bid
    $875 Rata-rata
    81 penawaran

    I need someone to manage customer relations on airtasker. Job includes customer communication, consideration of price, location, ect. and finding assembly manuals of products.

    $4 / hr Average bid
    $4 / hr Rata-rata
    34 penawaran

    Buscamos 2 Asistentes Virtuales de habla hispana para colaborar de forma remota en tareas de soporte por mensajería a clientes y gestión administrativa, dentro de una empresa en crecimiento dedicada a la venta online. Se trata de una colaboración de duración indefinida, orientada a personas responsables que busquen estabilidad y continuidad en el tiempo. - Funciones principales: - Atención y respuesta a clientes mediante mensajería escrita (email, plataformas y sistemas internos). - Gestión de tareas administrativas básicas. - Organización de información y seguimiento de incidencias. - Actualización de documentos y hojas de cálculo. - Apoyo general a distintos departamentos seg&u...

    $465 Average bid
    $465 Rata-rata
    121 penawaran

    I need someone who knows the GST Portal inside out to add a brand-new email address to my registration. At the moment I no longer have access to the email that is on record, so the usual OTP route will not work for me. Here is what I expect: once you log in (I can supply the necessary GSTIN and current credentials), guide the process—or complete it on my behalf if authorisation is required—so the new email becomes the primary contact in the portal. The job is finished when the portal shows the updated email and I receive the confirmation message at the new address. If the task involves generating a DSC request, raising a grievance ticket, or submitting any supporting documents, please include that in your approach before we start so I can prepare what you need.

    $11 Average bid
    $11 Rata-rata
    19 penawaran
    California Virtual Assistant Needed
    3 Hari left
    Terverifikasi

    I need a dependable virtual assistant who is physically based in California so we can collaborate easily within the Pacific Time Zone. If this sounds like a match, let me know where in California you are located and your current availability. I’m excited to find a long-term partner I can rely on.

    $11 / hr Average bid
    $11 / hr Rata-rata
    35 penawaran

    Buscamos Ejecutivo/a de Ventas remoto para la gestión comercial y posventa básica de servicios académicos (tareas, proyectos y titulación). La persona seleccionada actuará como asesor comercial, asegurando una experiencia exitosa para el cliente, el cumplimiento de procesos internos y el logro de objetivos de ventas. Modalidad: remota Postulación abierta a Latinoamérica (preferible Ecuador y México). Horario Sábados: 10:00 a.m. A 7:00 p.m. Domingos: 10:00 a.m. A 7:00 p.m. (Hora Ecuador – con una hora de almuerzo por jornada) Sábados: 9:00 a.m. A 7:30 p.m. Domingos: 9:00 a.m. A 7:30 p.m. (Hora Ecuador – con una hora de almuerzo por jornada) Horario sujeto a cambios según volumen de temporada. Funcione...

    $223 Average bid
    $223 Rata-rata
    18 penawaran

    Daily chat support keeps our Forex community engaged and informed. Between 10 AM and 10 PM GMT 0, every single day of the month, I need someone logged in and ready to reply within minutes, guide newcomers through the fundamentals of Forex, and clarify how our trading signals and copy-trading features work. When a client’s dashboard freezes or a trade doesn’t execute, you’ll calmly walk them through the fix, drawing on solid technical knowledge—this is the quality I value most in the role. You’ll work remotely with clear scripts, step-by-step processes, and ongoing training, yet still have room to bring your own style to conversations. Good, fluent English and a genuine understanding of trading concepts are essential; prior experience in live chat or customer ...

    $6 / hr Average bid
    $6 / hr Rata-rata
    33 penawaran

    I already use a registered business phone number on WhatsApp and now want to move beyond the free tier. The goal is to activate a paid WhatsApp Business account, secure the official Meta business verification, and have everything ready to buy message credits and display the green checkmark. Here’s what I expect you to handle: • Complete or guide me through the upgrade process inside Facebook Business Manager, including payment activation and any compliance steps. • Submit the required documents and troubleshoot any issues until the account is fully verified. Once those two items are done and I can send paid messages without restriction, we can discuss setting up automated greetings and away messages in a follow-up phase. Please reach out only if you have direct, re...

    $90 Average bid
    $90 Rata-rata
    24 penawaran

    I'm now looking for someone who is smart and can record some action songs for preschool kids. No previous experience is required. You can just use your phone camera to record the videos. You only have to act/dance based on the songs we provide. You will get the payments for each video song you record. It's just 3-5 minute long videos and it depends on the song. Please take a look at the example videos: ---------------- ------------------------- ---------------- ------------------------- NOTE: We will provide you with all the reference songs for each videos. Also, you must be in SAREE for more professional looks.

    $21 / hr Average bid
    $21 / hr Rata-rata
    26 penawaran

    We need to send a letter to Turkey. 1) I'll send you a word file that contains a letter. 2) You print it out, and put it inside an envelop and make sure it's tightly closed. 3) You go to DHL,Aramex,Fedex,,, etc or any other courier that uses TRACKING information AND deliver to the recipient address( To be able to check where is the letter online step by step until it is delivered). 4) You will send it to the address which I'll give you later ( in Istanbul). 5) Give me the tracking number. and this will completes your task. Fees and rewards: Your reward is $100 - one hundred dollars. The fees you will pay at the courier ( DHL,Aramex... etc) will be paid SEPARATELY and will not be deducted from your $100. If you're OLD freelancer member, with ma...

    $27 / hr Average bid
    $27 / hr Rata-rata
    11 penawaran

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