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Customer Support refers to the services offered to customers before or after they buy products or services. Customer Support can refer to contacting the support centers of a business by phone, fax, email or live chat system. Then the customer support agents help the customer with a technical problem or general query by pointing him or her to the appropriate help pages or resources. You can find freelancers who are experienced in the area of customer support in this site. Simply post your customer support job today in order to get in touch with them!

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    74 pekerjaan ditemukan, seharga USD

    Responsibilities: Manage large amounts of inbound and outbound messages and calls in a timely manner. Follow communication 'scripts' when handling different enquiries. Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Take initiative to upsell products when they arise. Establish sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Attend educational seminars to improve knowledge and performance level. Meet personal/team qualitative and quantitative targets. Requirements: Required language(s): Malay Fresh graduates who are interested to start their career in a call Centre are also encouraged to apply –...

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    VA for HR role 6 Hari left

    Seeking a HR experienced specialist who can work as a HR manager. This is a on-going partime job position and Salary is 20 USD per each contract. Thank you:)

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    Hi there Customer Service Rep! Our company is hiring for a driven well-rounded customer service professional to support us in managing communication between our prospective clients and existing client base. This role is ideal for someone that: - Pays incredible attention to detail. - Self-motivated and autonomous. - Takes initiative and overcommunicates. Our culture is one where we believe in going the extra mile to get the job done. We are fast-paced and people-focused. Here's what you could expect to do everyday: - Manage incoming membership requests to our social media communities. - Interact and engage with our community members. - Schedule appointments via SMS for prospective clients. - Schedule coaching sessions and follow up with existing clients. - Update social CRM with ...

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    Hi there Customer Service Rep! Our company is hiring for a driven well-rounded customer service professional to support us in managing communication between our prospective clients and existing client base. This role is ideal for someone that: - Pays incredible attention to detail. - Self-motivated and autonomous. - Takes initiative and overcommunicates. Our culture is one where we believe in going the extra mile to get the job done. We are fast-paced and people-focused. Here's what you could expect to do everyday: - Manage incoming membership requests to our social media communities. - Interact and engage with our community members. - Schedule appointments via SMS for prospective clients. - Schedule coaching sessions and follow up with existing clients. - Update social CRM wi...

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    We are looking for someone with real estate experience to make calls to potential buyers or sellers and set appointments.

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    Buy a Verizon prepaid sim-only 6 Hari left
    TERVERIFIKASI

    Hi, This bid is for US-based bidders only. You will need to go to Walmart or Target (or wherever you would like) and buy a prepaid sim-only Verizon mobile. I will share the exact details with bidders. Alfred

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    STEADY EASY WORK. 12 hours a week. WE PAY Long distance charges through our system. Work 3 days a week for 4 hours a day. Call our prospects, book qualified appointments, close off the call at end of call session. Be part of our remote Call Center. Phone system, training and scripts provided. Requirements: Able to work in the following time zones: EST, CST, MST, CET, PST Strong internet connection, cell phone, headset, quiet work area Able to close client to book an appointment, or get a free quote Must be friendly on the phone and communicate clearly in English.

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    This is more a secretary level job. I as an executive cannot so 20-40 calls , 5 days a week, this is where you come in..once you call and are able to get the client interested for a formal quote/meeting/email - I will be able to handle the rest and you move onto next client-process repeat! Possibly 1-3 hours a day of calling. I will provide training, script and be on the calls for the first week. More details once we discuss.

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    Responsable chat atención al cliente 6 Hari left
    TERVERIFIKASI

    Estamos buscando una persona con buena disposición, inteligente y con alta capacidad de resolver problemas para la atención al cliente de nuestra página web. Tus funciones serían: - Responder chats en directo con dudas y consultas - Responder comentarios en Youtube, Facebook y en la propia web. Se trata de responder a gente que tiene dudas relacionadas con asuntos financieros, sobre todo cuentas bancarias, tarjetas etc. El trabajo sería en horario español, de 10 a 8 de la tarde, con la posibilidad de usar 2 horas en el medio de descanso. Interesad@s enviad propuesta de trabajos similares junto con el currículum para posible entrevista.

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    Field researcher based in Yangon 6 Hari left
    TERVERIFIKASI

    We're a rapidly expanding tech start-up in the field of logistics and delivery. We are trying to look for local field researcher to conduct on-site surveys, competitor testing and translation of local feedbacks into English. Main Responsibilities - Identify and travel to suitable sites to conduct questionnaires with local delivery drivers and local small businesses - Collate and translate questionnaires responses into English - Test delivery solutions in local markets (via phone calls, websites and apps), in areas such as user and driver journey and experience, general product capability of the delivery players, pricing etc. - Provide insights obtained during field visits which are relevant to the research objective Key Requirements - Sufficient English skills: or...

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    Service Delivery Manager Skyscanner Travix (part of ) is one of the leading global online travel agencies managing an extensive portfolio of travel - focused websites operating under the brand names CheapTickets, BudgetAir, Flugladen and Vayama . All our brands provide both search and book capability for flight combinations worldwide on both legacy and low-cost airlines. In addition, our booking websites offer attractive pricing for hotels, rental cars and other ancillary products such as insurance, airport parking & transfers. We operate our five brands in over 40 countries; employs more than 550 people with over 50 different nationalities worldwide. For our office in Bangalore we are looking for a full time Service Delivery Manager Skyscanner As the Service Delivery Manager you are ...

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    Our company is looking to build a long working relationship with a few freelance Virtual Assistant Agent, who would be available for Answering calls & Instant messages. Projects include things like social media campaigns, creating a spoof monopoly board and proof reading the cards and values, and a variety of projects that our team runs. Also required to work at preferred intervals as it is a flexible job opportunity.

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    Project brief: In order to develop automatic speech recognition technology solutions, we plan to conduct a recording project of 120 native speakers in Norway. Requirements: You can live anywhere in the world, but you must be a native Norwegian speaker. Project process: Read 117 Norwegian phrases from the script and answer 5 simple questions. Work equipment: You need to install our app on your phone, all the work is done in the phone app, you don't need to go out. If you are interested in this task, please feel free to contact us and I will describe the project in more detail. Looking forward to your reply" Best regards.

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    Wir suchen jemand der unseren Kunden zur Seite steht, wenn es mal nicht rund läuft. Unsere Kunden sind per Telefon, Email oder Chat zu helfen. Support Tickets sind für unser Tech Team zu erstellen und nach einer geeigneten Lösung für den Kunde ist zu suchen. Fliessend in Deutsch, Französisch und Englisch ist Pflicht , Italienisch wünschenswert. Weitere Arbeiten für später: Software testen, Kundenschulungen auf Deutsch und Französisch durchführen Erfahrung mit Notion, Hubspot, Slack und Googlesheet. Pensum: ca. 20 Stunden / Woche

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    Personal virtual assistant needed for my new project asap..

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    • Inform customers about the company's products/services and offers • Manage inbound/ outbound customer calls in a timely manner • Generate leads that develop into new customers • Identify customer's needs and convince the customer to buy the product/service • Gain comprehensive product/service knowledge and clarify information wherever required

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    1) Outbound calling to vendors and genrate business for company 2) proper hand holding with paid vendors 3) computer knowledge 4) sales skills,

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    Virtual Assistant 6 Hari left
    TERVERIFIKASI

    Part time Virtual Assistant Mon to Friday / 4-5 hours/day Data entry / Telemarketing

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    Our company is located in the Toronto area of ​​Canada and GTA is near Toronto. Your responsibilities will include: Answering calls. Book appointment. Distribute orders between technicians (at the moment one technician) Sell our service so that the client would work with us. Monitor customer payment. Communication with a technician. And small tasks. You must know good must love to communicate with people, be polite and friendly. We work through the workiz software. All calls, messages, orders, clients. You work through this software, it is very easy and quick to learn. When there are no calls, I'll have another assignment for you, to create a video. All very easy I will give a video of how to do it through the program all will be created for you just need to do the steps.

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    - general admin duties - scheduling - call booking - emails and calls - bookkeeping

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    I am looking for a native french speaker to reach out to car dealerships in France and french speaking car dealers to schedule demo calls and do a presentation of a video messaging app for sales persons. 20 hrs per week. Long term.

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    Firm seeking a cold caller and SMS agent for the following tasks: -Lead generation -Follow up (cold calling) -Contract assignment -Data entry Only apply if you have previous experience and excellent English. This job is remote. You are required to have good internet connection and good English.

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    We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and helping in our company's general administrative/marketing activities. Applicant must be familiar with Quickbooks.

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    Looking for someone who is hard worker and dedicated and spend 5-6 hours per day. Job responsibility is to handle all of our social medias. Monthly Budget $50 - $75. Only Place bid if you agree to work with this budget. No time waster please. Thank you!

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    Virtual Assistant Needed 5 Hari left
    TERVERIFIKASI

    Looking for a virtual assistant to help managing multiple websites, social media accounts and other tasks as assigned on a regular basis.

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    APPLICANTS ONLY FROM INDIA Hello Everyone, We require a sales executive for our company 'Cutting An Edge Productions'. We're looking for that one candidate who has the following traits in them : a)Profound in English communication b)Has the zest and enthusiasm to sell c)Dedicated, Regular and Punctual d)No need for experience, should be hungry to excel in the company. Work timings : Mon - Saturday, 10PM-2AM Job Description: You'll be given call credits in skype, you need to call different videographers in Unites States, Australia, Canada and Hong Kong everyday, you must do 50 calls per day. Your calls will be monitored by our seniors. You will be selling our editing packages and Pursue these videographers to tie up with our company. *SALARY : RS 300/DAY

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    Hi there, We need help managing the daily to-do lists and tasks that come from them. This will include basic e-commerce admin tasks like contacting suppliers, customer support, product uploads and order fulfilment. Training can/will be provided if specific tools are needed to complete tasks. Ideally, we would be looking for someone with experience within an e-commerce or B2B environment but it is not a deal breaker provided you have good experience elsewhere. We are looking forward to hearing from you. Kind regards

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    We are looking for fluent Croatian speaker for call center job. The agent have to confirm customers orders, the payrate is 5.5 EUR per hour + upsale bonuses. The translating job is paid separately.

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    Administrative Coordinator -- 2 5 Hari left
    TERVERIFIKASI

    We need someone to work with us on Administering different online businesses. Someone who's good at data entry and organizing. Great communicational skills and habits are a *must. We are looking for someone serious and long term, this is a part time position (5 hours a week initially) which will become a full time after a few weeks. So, someone proactive, dedicated that can follow instructions and is self-managed is needed. Administrative Duties: * Coordinate / organize contracts in our CRM * Help in social media accounts (replying to messages and connecting with others) * Organize / rewrite data in google sheets / excel sheets * Organize store item listings and marketplace site postings * Do research in top products and other topics * Answer clients & customers email inquiries ...

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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

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    Happy Indepedance day and Cheers to all people around the world, who love democracies and personal freedom! Looking for someone in India Will be 1 or 2 tasks per month Bid if in India, have a smart phone and a laptop or desktop and charge Rs.175/- per hour Tasks like use pre saved search criteria to download a few docs or fill forms per instructions and so on With 7 on 10 or higher English speaking & written skills.

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    Get Paid to Take Fun Surveys! 5 Hari left
    TERVERIFIKASI

    These surveys can take anywhere from 5 minutes up to 1 hour. Anyone 18+ in the USA can apply. Beginner friendly Fast completion is needed. Must be USA based. Must be able to complete this quick task within 24 hours. Must be a new survey taker to the Survey Junkie platform. Must cash out once you reach your first 500 points ($5). If you do not meet these qualification please do not apply.

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    Looking for A french speaking VA 4 Hari left
    TERVERIFIKASI

    The virtual assistant must be fluent in french the role is managing and supporting clients for my marketing agency. Tasks: - onboarding clients - Taking support calls - Explaining the process...

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    Customer Service Representative 11 Hari left
    TERVERIFIKASI

    We are looking for a fully remote customer service representative with a strong command of English. Responsibilities Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Assist with clients’ onboarding. Qualifications At least 1 - 3 years' of relevant work experience Fluent in English (C1) (written and spoken)...

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    Bersegel
    $6 - $12 / hr
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    Looking for a telemarketer / Appointment Setter for a 1-3 month project, with potential to expand. You will be working with a CRM to field leads through an initial intake call, set appointments for new and existing patients, and utilize email, text and call applications. Experience Comfortable with call volume Comfortable with lead acquisition Prior experience with CRM tools To be a best fit for this project you need: Ability to communicate clearly Dedication to meet project deadlines in a timely manner Attention to details

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    German Customer Support (E-Mail) 4 Hari left
    TERVERIFIKASI

    Hello, My team and me need 1-3 German-speaking customer support agents for our online shops. We are running several brands and want to expand our current team. Furthermore, we have a network of other online shop owners that could also need a customer support agent. You should... * be able to speak & write in German fluently * have been working with Shopify * have a good internet connection We already have some prepared scripts and flows for how to communicate with the customers and how to solve the different problems. We are always striving for a good customer support that keeps the refund rate as low as possible and increases the recurring customer rate. If you have any questions, please do not hesitate to ask me. I am looking forward to your application! Kind regards, Max

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    Hi Tamunotonye. This hourly rate represents our current daily agreement. It’s $10 and will be $13 if you reach the targets set.

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    Attention all Hospitality professionals! Our short-term rental management company Spaciouz is looking for our next team members! We are currently recruiting for (1) Housekeeping Associate; (1) Booking Associate; and (1) Property Management Associate. If you are interested to join, please book your interview at: After choosing your time slot, please fill the following forms out (but these are optional) ✅ If interested in Housekeeping Associate: ✅ Booking Associate: ✅ Property Management Associate: ? About our company: We are a short-term/vacation rental management company primarily based in Philadelphia, PA, USA. Our service area extends to South Jersey and various parts of Florida, since 2017. We are a very culturally diverse company with core values in honesty, helping others, and...

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    Our company is located in the Toronto area of ​​Canada and GTA is near Toronto. Your responsibilities will include: Answering calls. Book appointment. Distribute orders between technicians (at the moment one technician) Sell our service so that the client would work with us. Monitor customer payment. Communication with a technician. And small tasks. You must know good must love to communicate with people, be polite and friendly. We work through the workiz software. All calls, messages, orders, clients. You work through this software, it is very easy and quick to learn. When there are no calls, I'll have another assignment for you, to create a video. All very easy I will give a video of how to do it through the program all will be created for you just need to do the steps.

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    etsy support 3 Hari left
    TERVERIFIKASI

    hello my etsy account got suspended 2 years ago and I need someone to help me to get it back

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    Please do not bid if you do not speak Serbian. I will share details with the shortlisted candidates. Thanks

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    I need a freelancer, fluent in English, to on support platform, it is one platform include everything, live chat, email ticketing, receiving, and sending call, IM WhatsApp, and social messaging. It is preferred who has worked on zoho desk app before, please bid per hour.

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    Обзвонить Заявки по существующей базе. На французском/английском или итальянском/английском. Отправлять письма(используя шаблоны). Цель - по результатам разговора получить согласие клиента на презентацию. При согласии клиента - зафиксировать день и время презентации. При необходимости переводить с Французского/Итальянского языка во время презентации. Предлагаемая услуга - внедрение/настройка/покупка лицензии/обучение/консультации по СРМ Битрикс24. Звонки "теплым клиентам", Клиенты сами прислали заявку. Т.е. задача конвертировать "Заявку" в "Презентацию". Искать клиентов не нужно! Работа регулярная(постоянная).

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    Avengacareer Customer Service 2 Hari left
    TERVERIFIKASI

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer ...

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    Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.

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    Project for Bahrain 2 Hari left
    TERVERIFIKASI

    Hi, DO NOT BID IF YOU ARE NOT BASED IN "Bahrain" Project requirements : 1) Reliable and trustworthy person 2) Stable power and internet connection 3) internet connection speed for WiFi must be more then 10mbps 4) It's long term project for 3-4 years at least so looking for long term business relationship. 5) total work required a month is approx 10 hours. 6) Should be based in Bahrain only. 7) $70 monthly fees fixed Regards, Ash

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    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in College Green, Carlow, Ireland R93Y9Y7. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

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    We require a fluent English Speaking Customer Service agent, with experience in dealing with Freight forwarders and Customs Agents to extract information, and then be able to update our Customers regularly with the progress and status of their orders from overseas. Since the Pandemic, shipping has been delayed and we need a competent person that is able to keep abreast of all orders being imported. It isn't a full-time position for now, but may well develop into one within 3-6 months. Thanks for your interest.

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