Full-Time Highly Skilled Telecaller

Hello prospective employer, I've read through the brief, and I understand what is expected and would be willing to provide the services. I have worked in roles related to this and I have the required expertise. I am a dedicated Customer Service Professional/Virtual assistant with vast experience in Data entry, internet research, web search, data analysis and telemarketing spanning 18 years. A proficient call service analyst with over 6 years’ experience in front end support. I am responsible and dependable possessing effective time management skills, adaptable to meet my employer’s time zone. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge and excellent reputation for resolving problems and improving customer satisfaction in the business.

Good day, With my exceptional track backings in providing first class telesales, virtual assistance, inquiry resolutions and customer support makes me confident as the best candidate for the position of a Telecaller at your reputable business. In my previous role as a telecall agent and customer support, I honed my telesales, inbound and outbound phone handling, customer service and problem-solving skills, consistently achieving a 98% customer service and telesales rating and a 96% resolution rating. My experience in promptly addressing customer inquiries and providing first-level support has equipped me to thrive in a fast-paced call center environment. Additionally, my proficiency in English, both verbal and written, has been instrumental in effectively communicating with customers and colleagues either via phone calls, live chats and social media platforms. I am well-versed in order processing and advanced CRM systems and have a strong ability to think on my feet, ensuring that customer needs are met efficiently and professionally which has further enhanced my ability to track and manage customer interactions. I eagerly look forward to discussing how my dedication to excellence and passion for customer satisfaction will most effectively fit into your company goals and team. I am available at your earliest convenience for an interview and would gladly provide a copy of my resume and a voice sample of my Telecall on your request. Sincerely, Emmanuel Aseke

Dear whom it may concern. I see you posted looking for a Telecaller. I am from the Uk but based in Asia for over 9 years would be very keen to find out more details. I have ample experience to succeed in the position working in business development and as a team manager in sales . I have most recently been managing my own team of BDM’s for outbound sales for a finance company based in Singapore . This role I have been doing for the past 3 years working remotely over exceeding my targets and successfully running my team ensuring client satisfaction and company expansion. Please feel free to reach out for references. Kind regards.

This is to express my interest in the full-time Telecaller position as advertised. With a solid background in customer service and telecommunication roles, I am excited about the opportunity to contribute to your team by leveraging my skills in communication, negotiation, and customer support. Throughout my career, I have demonstrated a consistent ability to improve customer satisfaction and resolve complex inquiries, which I understand are pivotal aspects of the Telecaller role. My experience includes making and receiving a high volume of calls daily, where I successfully converted potential leads into loyal customers and efficiently addressed the concerns of existing clients. This hands-on experience has equipped me with the advanced communication skills required to interact effectively with a diverse customer base. Having worked extensively in roles that required both outbound and inbound call handling, I bring proven experience to the table. I am confident that my passion for providing outstanding customer service, along with my proven track record in telecalling roles, makes me a strong candidate for this position. I am eager to bring my expertise to your team and contribute to the success of your operations. Thank you for considering my application. I am looking forward to the opportunity to discuss how my skills and experiences align with the needs of your company.

As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.

Hey there, I hope this message finds you well! I'm writing to express my interest in the customer support position you have advertised. With almost five years of experience in customer service—three years in Telco and ISP, and two years in e-commerce—I believe I can bring valuable skills to your team. In those 5 years of experience, I've managed a large volume of inbound and outbound calls, assisting customers and handling complaints. Throughout my career, I've focused on prioritizing customer satisfaction and working collaboratively with my team to achieve shared goals. I am also adaptable to changes and comfortable working with minimal supervision. Understanding the products a company offers is crucial for providing excellent customer service, and I make sure to study the products thoroughly to assist customers effectively. I'd be happy to hop on a quick 20-minute chat if you'd like to see how we gel or if you have any follow-up questions! Thank you for reviewing my application, and I hope to speak to you soon. Warm regards, Mary Christine "Tin" Cagay

I might be the correct choice for this role as I have worked as an telecaller earlier locally and I know how to treat coustomer on call I can be patient and impress the coustomer with my communication skills