Dukungan Pelanggan Jobs

Saya membutuhkan bantuan untuk menangani sebagian chat WhatsApp milik saya. Fokusnya hanya pada chat tertentu yang sudah saya tandai atau yang memenuhi filter yang akan saya jelaskan lebih lanjut—bukan seluruh percakapan. Tugas inti: • Membalas pesan secara sopan, cepat, dan sesuai arahan yang saya sediakan. • Mengikuti panduan singkat mengenai nada bicara, informasi yang boleh diberikan, serta kata-kata kunci yang harus dihindari. • Melaporkan pesan yang tidak bisa Anda jawab atau yang memerlukan persetujuan saya terlebih dahulu. Tidak diperlukan pembuatan template; saya sudah memiliki gaya balasan dan contoh referensi. Yang saya butuhkan adalah ketepatan, kerahasiaan, dan respons yang konsisten. Saya akan memberikan akses sementara ke WhatsApp melalui Whats...

Saya membutuhkan bantuan untuk menangani sebagian chat WhatsApp milik saya. Fokusnya hanya pada chat tertentu yang sudah saya tandai atau yang memenuhi filter yang akan saya jelaskan lebih lanjut—bukan seluruh percakapan. Tugas inti: • Membalas pesan secara sopan, cepat, dan sesuai arahan yang saya sediakan. • Mengikuti panduan singkat mengenai nada bicara, informasi yang boleh diberikan, serta kata-kata kunci yang harus dihindari. • Melaporkan pesan yang tidak bisa Anda jawab atau yang memerlukan persetujuan saya terlebih dahulu. Tidak diperlukan pembuatan template; saya sudah memiliki gaya balasan dan contoh referensi. Yang saya butuhkan adalah ketepatan, kerahasiaan, dan respons yang konsisten. Saya akan memberikan akses sementara ke WhatsApp melalui Whats...

Saya membutuhkan bantuan “pekerjaan menulis” khusus untuk membalas chat pelanggan di WhatsApp. Tugas Anda sederhana namun penting: menjaga percakapan tetap ramah, cepat, dan akurat sehingga calon pembeli merasa diperhatikan dan akhirnya melakukan transaksi. Rincian tugas: • Membalas setiap pesan WhatsApp dengan bahasa Indonesia yang sopan, jelas, dan sesuai nada brand. • Menyusun jawaban ringkas dari daftar FAQ yang sudah tersedia dan memperbaruinya bila muncul pertanyaan baru. • Mencatat isu yang perlu ditindaklanjuti tim lain, kemudian meneruskannya melalui tabel Google Sheet harian. • Melaporkan jumlah chat masuk, dibalas, dan status penyelesaian di akhir shift. Kualifikasi yang saya harapkan: • Cepat mengetik dan memahami etika chat. &...

Saya membutuhkan bantuan untuk menangani sebagian chat WhatsApp milik saya. Fokusnya hanya pada chat tertentu yang sudah saya tandai atau yang memenuhi filter yang akan saya jelaskan lebih lanjut—bukan seluruh percakapan. Tugas inti: • Membalas pesan secara sopan, cepat, dan sesuai arahan yang saya sediakan. • Mengikuti panduan singkat mengenai nada bicara, informasi yang boleh diberikan, serta kata-kata kunci yang harus dihindari. • Melaporkan pesan yang tidak bisa Anda jawab atau yang memerlukan persetujuan saya terlebih dahulu. Tidak diperlukan pembuatan template; saya sudah memiliki gaya balasan dan contoh referensi. Yang saya butuhkan adalah ketepatan, kerahasiaan, dan respons yang konsisten. Saya akan memberikan akses sementara ke WhatsApp melalui Whats...

Saya membutuhkan bantuan untuk menangani sebagian chat WhatsApp milik saya. Fokusnya hanya pada chat tertentu yang sudah saya tandai atau yang memenuhi filter yang akan saya jelaskan lebih lanjut—bukan seluruh percakapan. Tugas inti: • Membalas pesan secara sopan, cepat, dan sesuai arahan yang saya sediakan. • Mengikuti panduan singkat mengenai nada bicara, informasi yang boleh diberikan, serta kata-kata kunci yang harus dihindari. • Melaporkan pesan yang tidak bisa Anda jawab atau yang memerlukan persetujuan saya terlebih dahulu. Tidak diperlukan pembuatan template; saya sudah memiliki gaya balasan dan contoh referensi. Yang saya butuhkan adalah ketepatan, kerahasiaan, dan respons yang konsisten. Saya akan memberikan akses sementara ke WhatsApp melalui Whats...

Saya membutuhkan dukungan harian untuk menangani chat pelanggan di WhatsApp. Rata-rata akan ada 50 – 200 pesan per hari yang harus dijawab cepat, ramah, dan akurat sesuai panduan perusahaan. Tugas utama: • Menjawab chat pelanggan secara real-time pada jam operasional yang sudah kami tetapkan. • Menggunakan template balasan dan FAQ yang sudah tersedia, sekaligus mencatat pertanyaan baru agar basis pengetahuan terus bertambah. • Mencatat keluhan atau permintaan eskalasi ke tim internal melalui Google Sheets. • Menutup percakapan dengan follow-up singkat untuk memastikan kepuasan pelanggan. Keberhasilan pekerjaan diukur dari: • Waktu respons rata-rata di bawah 2 menit. • Tingkat kepuasan pelanggan (CSAT) minimal 90 %. • Ketepatan penc...

Saya membutuhkan bantuan untuk menangani aneka pesan masuk di akun Telegram saya. Fokus pekerjaan ini murni pada kegiatan membalas pesan—bukan mengelola grup ataupun menerbitkan konten. Tugas utama: • Memantau dan merespons chat secara cepat dan sopan sesuai panduan yang sudah saya siapkan. • Mencatat pertanyaan penting atau permintaan khusus guna saya tindak lanjuti. Saya akan menyediakan: • Akun Telegram dengan akses admin. • Template jawaban dan pedoman gaya bahasa. Harapannya, percakapan tetap ramah, jelas, dan responsif sehingga reputasi layanan kami terjaga. Jika Anda terbiasa menggunakan Telegram untuk customer service atau keperluan serupa, saya akan senang bekerja sama.

Saya membutuhkan seorang admin untuk menangani chat masuk di akun Telegram bisnis saya. Fokus utamanya adalah memberikan balasan standar yang profesional untuk pertanyaan dukungan pelanggan dan penyelesaian masalah. Saat ini saya belum memiliki template balasan, jadi langkah pertama adalah membantu saya merancang kumpulan pesan siap-pakai yang mencakup skenario umum—mulai dari permintaan status pesanan hingga penanganan keluhan sederhana. Setelah template disetujui, Anda akan: • Memantau chat setiap hari pada jam kerja yang kita sepakati. • Mengirim balasan sesuai template, menyesuaikan detail bila diperlukan. • Mencatat kasus yang di-escalate jika pertanyaan di luar cakupan template. • Memberi ringkasan harian berisi jumlah chat, jenis masalah, dan tinda...

Saya ingin memulai karier sebagai admin online dan butuh bimbingan langsung. Fokus utama saya adalah: • Dukungan pelanggan – saya perlu memahami alur kerja, etika, dan cara menangani pertanyaan dengan sopan serta efisien. • Menyusun email – saya ingin mahir membuat draf jawaban, templat, dan follow-up yang profesional. Yang saya harapkan dari Anda: – Sesi mentoring online (bisa via Zoom/Google Meet) yang terstruktur namun fleksibel. – Contoh skenario nyata serta latihan praktis menanggapi pelanggan. – Tips, tool, dan alur kerja favorit Anda untuk merapikan inbox dan menangani tiket. – Umpan balik atas email yang saya tulis agar cepat meningkat. Pengalaman Anda sebagai virtual assistant / customer support agent yang sudah terbukti aka...

Saya membutuhkan seseorang yang dapat mengambil alih balasan chat di akun Telegram kami untuk dukungan pelanggan teknis. Targetnya sederhana: setiap pertanyaan pengguna terjawab cepat, jelas, dan ramah tanpa membuat mereka menunggu lama. Apa yang saya perlukan dari Anda • Menyusun skrip/FAQ dasar yang mencakup pertanyaan teknis paling umum—mulai dari langkah pemecahan masalah sederhana sampai panduan konfigurasi singkat. • Menggunakan skrip tersebut (dan memperbaruinya saat menemukan pola baru) agar respons konsisten. • Menjaga SLA balasan: maksimal 5 menit saat online, maksimal 12 jam untuk follow-up kasus kompleks. • Mencatat isu berulang di spreadsheet Google Sheets agar tim engineering dapat menindaklanjuti. Hal yang saya hargai • Pengalaman sebel...

Selengkapnya: Apa jenis proyek yang Anda ingin lakukan? membalas chat orang Platform apa yang Anda gunakan untuk chat? freelance Apa jenis layanan freelance yang Anda butuhkan? Pengembangan Website

Saya membutuhkan bantuan rutin untuk menjaga kehadiran brand saya di Facebook. Tugas utamanya mencakup: • Membalas pesan masuk yang bersifat customer support secara ramah, cepat, dan informatif sehingga setiap pertanyaan pelanggan mendapat solusi jelas. • Membuat serta mengedit konten video singkat yang menarik—mulai dari ide, pengambilan footage (bila perlu stok), hingga final cut siap unggah. • Menjadwalkan dan mempublikasikan video tersebut di halaman Facebook kami dengan caption yang relevan. Format video vertikal 30–60 detik sudah memadai; pastikan audio bersih, teks mudah dibaca, dan elemen brand (logo, warna) konsisten. Alat editing apa pun dipersilakan—CapCut, Premiere Pro, atau lainnya—asal hasilnya halus dan profesional. Saya menilai ...

Selengkapnya: Apa jenis proyek yang Anda ingin lakukan? membalas chat orang Platform apa yang Anda gunakan untuk chat? freelance Apa jenis layanan freelance yang Anda butuhkan? Pengembangan Website

Saya membutuhkan bantuan untuk menangani pesan masuk di akun Instagram bisnis saya. Fokus utama tugas ini adalah customer support, jadi setiap DM harus dijawab dengan cepat, sopan, dan solutif agar pelanggan merasa diperhatikan. Lingkup pekerjaan: • Memantau dan membalas semua direct message Instagram selama jam kerja yang disepakati. • Memberikan jawaban informatif mengenai produk, ketersediaan stok, dan proses pemesanan. • Mencatat pertanyaan yang sering muncul serta melaporkan keluhan atau isu teknis agar bisa saya tindak lanjuti. • Menjaga nada komunikasi yang konsisten dengan brand voice kami: ramah, jelas, dan profesional. Syarat keberhasilan: • Waktu respons maksimal 15 menit saat online. • Akurasi informasi, tanpa kesalahan penulisan. &bu...

Monthly net about $500 Please answer (we value honesty): Don't us AI to answer as we want to learn about YOU: 1. Can you work the weekends? 2. Can you work 7pm to 2am EST? 3. What size monitor (in inches) do you use? 4. Are you an individual or a company? 5. Are you an AI? 6. Can you represent us by writing proper English?

Atención al Cliente y Ventas Online Especializado en servicios editoriales (capacitación incluida) Somos una empresa editorial que brinda servicios profesionales de atención al cliente y ventas online, orientados a proyectos editoriales y culturales. Buscamos personas que acompañen el proceso comercial de nuestros servicios, que son específicos del rubro editorial, por lo que incluimos capacitación inicial. El rol combina atención al cliente, explicación clara del servicio editorial y acompañamiento comercial, desde la primera consulta hasta el cierre. ¿En qué consiste el trabajo? Atención de consultas por WhatsApp y medios digitales. Respuesta a mensajes escritos y notas de voz. Explicación de s...

Potrzebuję zaangażowanego freelancera, który przejmie pełną, zdalną obsługę klienta w języku polskim. Najważniejsze jest dla mnie, aby każde zapytanie – mailowe, czatowe lub telefoniczne – spotykało się z szybką, uprzejmą i konkretną odpowiedzią. Szukam osoby, która potrafi słuchać, rozwiązywać problemy od ręki i budować pozytywne relacje z użytkownikami. Dodatkowym atutem będzie doświadczenie w płatnych kampaniach reklamowych (Facebook Ads, Google Ads lub podobne). Jeśli potrafisz tworzyć i optymalizować kampanie, chętnie powierzę Ci także to zadanie – w ramach rozszerzonej współpracy. Zakres pracy obejmuje: • codzienne odpowiadanie na zgłoszenia klientów (e-mail, czat, telefon); • prowadzenie krótkiego dziennika zgłoszeń...

I need an experienced community manager who can live inside our Facebook, Instagram and TikTok profiles, answering every comment, DM and mention as if you were sitting in our office. The single priority is responding to customer inquiries quickly, accurately and in a tone that matches our brand’s friendly voice. Here’s how the role looks day to day: monitoring feeds through Meta Business Suite and TikTok’s inbox, flagging anything urgent, drafting replies that solve problems on the spot, and escalating only when an issue truly needs internal attention. You’ll also moderate user-generated content, remove spam and keep conversations on track so the community feels heard and respected. I expect you to: • Reply to all public comments and private messages wi...

I need an experienced freelancer to set up SaneBox with my Outlook and Gmail accounts with me. My main goal is to organize my inbox. Ideal Skills and Experience: - Proficiency with SaneBox and Gmail, and Outlook - Prior experience in email management and organization - Ability to customize settings to suit my needs Please include relevant experience in your application.

My local business has been stuck in Meta’s business verification queue for weeks. The application simply shows “Not Approved,” yet Meta has offered no feedback, error code, or explanation. All standard documents have been uploaded through Business Manager and Business Suite, but the request keeps looping back to “Submit Again.” I need a specialist who already understands Meta’s internal review workflow, support escalation routes, and documentation requirements to get this verification over the line. Your task is to troubleshoot the submission, identify anything that blocks approval, and guide (or, if possible, handle) the resubmission process until the business is marked “Verified” inside my Meta Business Settings. If a direct appeal or su...

I need my new JustCall workspace created and ready to call today. The job is straightforward: register a fresh JustCall account under the details I’ll provide, secure a brand-new U.S. number, and confirm that both inbound and outbound calls work. You’ll handle the entire sign-up flow, any required ID or billing verification, and the quick configuration steps so I can log in and start dialing immediately—no number porting involved, just a clean setup. Deliverables • Active JustCall account in my name • New U.S. phone number attached and tested • One-page hand-off note showing where to adjust voicemail, business hours, and call-forward settings, plus proof that calls connect Experience with JustCall’s U.S. provisioning is essential since I’...

I'm seeking a skilled investigator to help find someone who scammed me in-person. This is an urgent matter. Ideal Skills & Experience: - Proven track record in locating individuals - Experience with in-person scams - Strong investigative skills - Ability to work discreetly and efficiently Please include relevant past work in your application.

Buscamos una persona cualificada para la atención al cliente y la gestión operativa de una tienda WooCommerce. Se trata de un proyecto estable, con continuidad en el tiempo y posibilidad de ampliación de horas y días según desempeño. Horario inicial (hora España): Domingos – 10:00 a 15:00 – 16:00 a 19:00 Funciones principales: Atención al cliente y gestión de incidencias. Gestión de pedidos, devoluciones y consultas habituales de ecommerce. Gestión de la tienda WooCommerce: Control y actualización de stock. Carga y edición de productos. Revisión de pedidos y estados. Seguimiento y resolución de incidencias hasta su cierre. Requisitos: Experiencia demostrable en ge...

Buscamos una persona con experiencia para la atención al cliente y la gestión de una tienda WooCommerce. Se trata de un proyecto estable y a largo plazo, con posibilidad real de ampliación de horas y días según desempeño. Horario inicial (hora España): Domingos – 10:00 a 15:00 – 16:00 a 19:00 Funciones principales: Atención al cliente y gestión de incidencias. Resolución de pedidos, devoluciones y consultas habituales de ecommerce. Gestión de WooCommerce: Control y actualización de stock. Carga y edición de productos. Revisión y gestión de pedidos y estados. Seguimiento de incidencias hasta su resolución. Requisitos imprescindibles: Experiencia demostrable ...

I’m ready to hand the daily orchestration of my GoHighLevel account to a capable specialist so I can stay focused on sales calls and strategy. The core of the role revolves around three areas—CRM management, marketing automation, and frontline customer support—carried out entirely inside GoHighLevel. Deliverables I expect: • CRM management – Keep every deal visible by configuring and continuously optimising pipeline tracking. – Build and maintain a lead-scoring model so the hottest opportunities surface automatically. • Marketing automation – Design, launch, and A/B test email campaigns that nurture contacts through the pipeline. – Set up time-sensitive SMS marketing flows to boost engagement and appointment show-up rat...

I’m looking for a reliable virtual assistant who can switch comfortably between Spanish and English. Your main focus will be three daily activities: • Gestión de correos electrónicos / Email Management • Atención al cliente / Customer Support (chat, social media, or phone as needed) • Agenda y recordatorios / Calendar & Reminder Handling I’ll grant you access to our shared inboxes and scheduling tools so you can triage messages, draft or send responses, and keep my calendar organized with timely reminders. Clear, polite communication in both languages is essential, and I value proactive updates so I always know what’s pending and what’s resolved. If you already use tools like Gmail filters, Zendesk, Freshdesk, or Goog...

I need help resolving a Google Merchant Center account suspension due to policy violations. The issue is related to misrepresentation of self. Key requirements: - Identify the specific policy violations causing the suspension. - Provide guidance on how to correct any misleading information. - Assist in drafting a compelling appeal to reinstate the account. Ideal skills and experience: - Expertise in Google Merchant Center and its policies. - Proven track record in resolving account suspensions. - Strong communication skills for drafting appeals. - Familiarity with Google's review process.

I need a reliable customer-service professional to take over our live-chat desk and keep the support experience seamless for customers in Los Angeles. Your sole focus will be handling incoming chats, guiding shoppers through the checkout, and accurately entering their orders for our line of physical products. The chat widget is already integrated with our e-commerce platform, so once you sign in you will see real-time inventory, shipping options, and payment status. I will provide a brief on brand voice, SKU catalog, discount rules, and escalation paths before your first shift. Success for me is straightforward: quick, friendly replies, error-free order entries, and clear notes on each interaction so our warehouse can fulfill without delays. At the end of every shift, export the chat ...

I’m looking for a reliable freelancer who can help me handle customer service entirely through online chat while also crafting engaging product copy when needed. What I need you to do • Manage incoming chat inquiries: answer questions, resolve simple issues, and escalate anything complex to me. • Write concise, persuasive product descriptions and short promotional blurbs that match our brand tone. • Keep a clear log of recurring questions so we can build a future FAQ. What will make you stand out • Proven experience in chat-based customer support. • Strong Indonesian writing skills focused on product copywriting. • The ability to switch quickly between helping a customer and polishing a catchy product line. Tools you’ll use We’ll work insi...

My international parcel has been sitting somewhere in Delhi for more than 30 days. It travelled with India Post, and despite multiple complaints the trail keeps going cold. I already hold the tracking number, the exact date it was dispatched, and the receiver’s full address; I will pass all of this on the moment we start. What I need now is on-the-ground leg-work. Phone calls alone have gone nowhere, so the job involves visiting the relevant India Post branches or sorting hubs in Delhi, speaking to the staff who actually handle the bags, and pushing the search forward until the parcel is either released for onward delivery or officially declared lost with proof in writing. Deliverables • A brief visit plan (which offices you will check and why) before you set out • Da...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Buscamos vendedor/a online – atención al cliente y presupuestos (capacitación incluida) Somos una empresa dedicada a la fabricación e instalación de espejos y soluciones en vidrio a medida. Estamos buscando una persona para desempeñarse como vendedor/a online, atendiendo consultas de clientes y enviando presupuestos. El trabajo consiste en: Atención a clientes por WhatsApp y medios digitales. Asesoramiento básico al cliente (con capacitación previa). Envío de presupuestos utilizando herramientas proporcionadas. Seguimiento a consultas y coordinación de visitas técnicas. Acompañar el proceso hasta concretar la venta. El rubro es específico, por lo que al inicio habrá un perí...

I’m ready to grant exclusive national distribution rights for my B2B software solution and need a proven partner already embedded in the technology sector. You should have an established sales network that reaches decision-makers in medium-to-large enterprises across the country and the operational capacity to manage licensing, onboarding, first-line support, and renewals. What I’m offering • Full, contract-based exclusivity for the territory once performance targets are agreed. • Complete product training, marketing assets, and direct access to our engineering team for complex presales questions. • A tiered margin structure that rewards quarterly growth. What I need from you • Evidence of an existing national reseller or distributor network focuse...

About the Company: Isokorusange We are currently recruiting local Country Representatives to lead the ground operations for , the fastest-growing digital marketplace specifically designed for Rwanda and Burundi. Unlike global platforms that ignore local context, Isokorusange (meaning "The Common Market" in Kinyarwanda/Kirundi) is built by locals, for locals. We are not a global giant; we are a community-focused ecosystem dedicated to digitizing the informal trade sector in East Africa. Our Mission & Vision Our goal is simple: To ensure that whenever a person in Kigali or Bujumbura thinks of selling a phone, a car, or offering a service, the first name that comes to their mind is Isokorusange. We believe trade should be free and accessible to everyone. That is why our platform...

During the next 6–9 months we’ll be working with a Chinese OEM that is adding several key capabilities to its new 4G/5G router line: higher data-throughput paths, richer network-management options, and extra data interfaces such as serial ports and general-purpose I/O. All new code must interoperate with the OEM’s own proprietary protocols, so every build needs to be exercised against their closed, in-house stacks. Our immediate need is rigorous quality-assurance and debugging support throughout the development cycle. Your job is to design and run repeatable tests and make sure we meet customer's objective, and feed concise feedback and bug reports to the factory team. Expect iterative rounds of validation on both bench setups and pre-production hardware. Once the ...

I’m ready to turn a brand-new Zoho account into a fully functioning CRM that streamlines our entire sales cycle. My only goal for Zoho at this stage is CRM management, so every task revolves around perfecting lead management, sales tracking, and customer support inside Zoho CRM. What I need you to do • Design the data model: build the custom fields and tailored layouts that match the way we collect and view information. • Automate the routine: create custom workflows that capture leads, route them to the right owner, trigger follow-ups, update deal stages, and open support tickets when required. • Connect the stack: integrate Zoho CRM with the other tools we already rely on (I’ll share the list and API keys), ensuring data flows cleanly in both directions....

Job Title: Technical Support WordPress Assistant (Hybrid Role) We’re hiring a friendly, outgoing, and reliable team member for a long-term role combining customer support and WordPress admin tasks. This is a career move for someone who wants stability, responsibility, and growth. Support coverage window (must be available within): 15:00–03:00 ICT (Thailand time) $300-325 per month What you’ll do Customer support via live chat + email: fast replies, helpful tone, clean communication Follow playbooks and processes: collect details, solve what you can, escalate correctly WordPress assistant tasks: updates, simple fixes, basic page edits, checking for issues Keep things stable on shift: spot problems early, report clearly, don’t let issues drift End-of-shift up...

Join me in Hyderabad as a full-time telecaller focused purely on customer support. Your day will revolve around answering inbound calls, resolving general service queries, logging each interaction in our CRM, and keeping customers happy with a calm, courteous tone. No sales targets, no technical troubleshooting—just clear, friendly assistance for every caller. The role is office-based, Monday to Saturday, ideal for someone with 0 – 2 years of experience who enjoys speaking with people and can pick up processes quickly. I offer a fixed ₹15,000 monthly salary and on-the-job training, so fresh graduates are welcome. Required languages • English (fluent) • Telugu (fluent) Knowing Hindi is a bonus, but not mandatory. If you can communicate confidently in both req...

I need someone who knows the GST Portal inside out to add a brand-new email address to my registration. At the moment I no longer have access to the email that is on record, so the usual OTP route will not work for me. Here is what I expect: once you log in (I can supply the necessary GSTIN and current credentials), guide the process—or complete it on my behalf if authorisation is required—so the new email becomes the primary contact in the portal. The job is finished when the portal shows the updated email and I receive the confirmation message at the new address. If the task involves generating a DSC request, raising a grievance ticket, or submitting any supporting documents, please include that in your approach before we start so I can prepare what you need.

Ich brauche einen zuverlässigen und geduldigen Allrounder für laufenden Hard- und Software-Support. Der Schwerpunkt liegt auf folgenden Aufgaben: • Fehleranalyse und -behebung unter Windows sowie auf Android- und Apple-Geräten • Einrichtung, Wartung und Update von Desktops, Laptops, Smartphones, Tablets, Routern und Smart-Home-Komponenten • Unterstützung bei Telekommunikationsgeräten (z. B. VoIP-Telefone, Access Points) inklusive Netzwerk-Troubleshooting • Installation und Konfiguration gängiger Anwendungssoftware, Treiber und Sicherheitslösungen • Saubere Dokumentation jedes Schritts in meinem Ticketsystem Die Betreuung erfolgt überwiegend per Fernzugriff (TeamViewer, AnyDesk o. Ä.); gelegentliche Vor-...

I need someone to manage customer relations on airtasker. Job includes customer communication, consideration of price, location, ect. and finding assembly manuals of products.

I’m looking for a reliable freelancer who can help me handle customer service entirely through online chat while also crafting engaging product copy when needed. What I need you to do • Manage incoming chat inquiries: answer questions, resolve simple issues, and escalate anything complex to me. • Write concise, persuasive product descriptions and short promotional blurbs that match our brand tone. • Keep a clear log of recurring questions so we can build a future FAQ. What will make you stand out • Proven experience in chat-based customer support. • Strong Indonesian writing skills focused on product copywriting. • The ability to switch quickly between helping a customer and polishing a catchy product line. Tools you’ll use We’ll work insi...

Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim ta...

I’m searching for a detail-oriented virtual assistant who can keep my back-office operations running smoothly. Your main focus will be three core areas: • Data management – cleaning, updating, and organizing records so every figure is reliable at a glance. • Data entry – fast, error-free input of new information as it arrives. • Email management – sorting, prioritizing, and flagging messages so my inbox stays under control. I currently work inside Google Sheets and Microsoft Excel, but if you’re more comfortable with another database or spreadsheet platform, I’m flexible as long as the final files remain easy for me to access and filter. Timeliness and accuracy matter most. I expect: 1. Up-to-date spreadsheets delivered on the sc...

I need a proactive virtual assistant who can turn the lists I provide into confirmed, calendar-ready meetings with Malaysian corporate clients interested in our logistics services. Your day will revolve around warming each lead by phone, following up by email, and making sure every name, number, and inbox is correct before you pitch our lead magnet and lock in a time on my calendar. Scope of work • Warm up and qualify the leads I supply. • Verify contact details through both phone calls and emails—every record must be accurate. • Present our lead magnet as the conversation opener. • Secure an appointment that appears in my calendar with all relevant notes. What I’m looking for • Strong communication skills and a friendly, confident phone pre...

We are seeking a reliable customer support rep to handle email and phone support with experience in the telemedicine industry. Responsibilities: - Reply to customer emails quickly and professionally - Take inbound/outbound calls (orders, accounts, general questions) - Escalate complex issues and document all interactions in our system Requirements: - Fluent English (written + spoken) with minimal accent - Customer service experience (remote preferred) - Comfortable with email/CRM tools and phone systems Strong communication, problem-solving, and multitasking

I need someone to manage customer relations on airtasker. Job includes customer communication, consideration of price, location, ect. and finding assembly manuals of products.

Buscamos 2 Asistentes Virtuales de habla hispana para colaborar de forma remota en tareas de soporte por mensajería a clientes y gestión administrativa, dentro de una empresa en crecimiento dedicada a la venta online. Se trata de una colaboración de duración indefinida, orientada a personas responsables que busquen estabilidad y continuidad en el tiempo. - Funciones principales: - Atención y respuesta a clientes mediante mensajería escrita (email, plataformas y sistemas internos). - Gestión de tareas administrativas básicas. - Organización de información y seguimiento de incidencias. - Actualización de documentos y hojas de cálculo. - Apoyo general a distintos departamentos seg&u...

I need someone who knows the GST Portal inside out to add a brand-new email address to my registration. At the moment I no longer have access to the email that is on record, so the usual OTP route will not work for me. Here is what I expect: once you log in (I can supply the necessary GSTIN and current credentials), guide the process—or complete it on my behalf if authorisation is required—so the new email becomes the primary contact in the portal. The job is finished when the portal shows the updated email and I receive the confirmation message at the new address. If the task involves generating a DSC request, raising a grievance ticket, or submitting any supporting documents, please include that in your approach before we start so I can prepare what you need.

I need a dependable virtual assistant who is physically based in California so we can collaborate easily within the Pacific Time Zone. If this sounds like a match, let me know where in California you are located and your current availability. I’m excited to find a long-term partner I can rely on.