Customer Support Representative

$2-8 USD / hour

Ditutup

Dibuat

hampir 6 tahun yang lalu

$2-8 USD / hour

Hi, We are a tech company that is rapidly expanding and we are seeking enthusiastic customer service representatives to work on this long-term project. Representatives will be responsible for providing our customers with expedient, professional and empathetic support. This is a very fast paced position and we are looking for smart, high-energy and self-sufficient people to join our team. Preferred Skill Set: *Excellent customer service skills including empathy and the ability to troubleshoot issues *Excellent communication skills with the ability to explain issues via email, text and over the phone (Phones are a must!) *An analytical mindset that can recognize patterns and anomalies *Ability to multitask and juggle issues without letting things slip *Previous customer call center experience. Must be comfortable answering phones! No exceptions! *Previous dispatch experience preferred *Must speak fluent English. Any other languages are plus. Monday - Sunday (5 working days per week max) Hours: Depends on the needs of business but you will have to be available to take any shift- the schedule is published 3 weeks in advance. Full-Time availability only All training and instructions will be provided during the first week. Also, you will have 30+ CSRs on your team to help you. What We Offer: *A position that offers a variety of career and resume building experience *Opportunity to contribute to a ground level startup backed by top investors *Scale with a rapidly growing organization, with opportunity for growth *Work with a team of fun and motivated coworkers *We are based in the USA and our department is open 24/7. If you think you are a good fit, please don’t hesitate to contact us. We will be happy to have you onboard!

ID Proyek: 17114345

Tentang proyek

12 proposal

Proyek remot

Aktif 6 tahun yang lalu

Ingin menghasilkan uang?

Alamat email

Keuntungan menawar di Freelancer

Tentukan anggaran dan garis waktu Anda

Dapatkan bayaran atas pekerjaan Anda

Uraikan proposal Anda

Gratis mendaftar dan menawar pekerjaan

12 freelancer menawar dengan rata-rata $7 USD/jam untuk pekerjaan ini

@jkaranm

Hello Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Customer Support Representative campaign because its one of our skills and we offer this service. My business is to make your business effective, profitable & efficient. Me and my team are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of a successful business & attracts repeat sales. Our team members have more than 7 yrs’ experience in telemarketing, data entry, online research, email handling & customer service/support. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on our profile). I have a good team/effort, synergy & integrity. Willing to discuss things with you. Janis

$8 USD dalam 40 hari

4,9

(54 ulasan)

8,0

@okechukwu1

Hello! I'm Oke from Nigeria and I would like to be considered for the position of customer support representative with with your tech company. I live in Nigeria but have not issue with working USA times since that's where your company is based. I have over 2 years of customer support experience and have no problem working full-time as this is a long-term project which can't be missed based on your project description. My written and spoken English are both on par which aids my communication skills. This is the sort of long-term opportunity I've honestly been looking for and I wouldn't take this chance for granted. I'm always available if you want to reach out to me. Please consider me for this position.

$5 USD dalam 40 hari

5,0

(16 ulasan)

7,0

@optimuzz

Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. And over the years I have worked in telemarketing, appointment setting, order processing, customer support and virtual assistant. I am fully dedicated, hard working and goal oriented person. In addition, I use a stable 7 Mbps wired internet connection, a USB noise-canceling headset and I have a quiet workplace. Lastly, I have 40 hours per week available at your time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Thank you.

$10 USD dalam 40 hari

5,0

(7 ulasan)

5,1

@VOTIKO

Hi we are expert in customer support service and we can help you with 24X7 customer support. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team

$7 USD dalam 40 hari

5,0

(4 ulasan)

4,8

@CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further. Current location - UK Time Zone - BST - Won't affect working hours Bid - $8/hr I understand you are looking for a Customer Support Representative and would love the opportunity to assist. I have been a Freelancer for the past 5+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before Freelancing, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant and 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive. Based on my experience and how passionate, ambitious and fearless I am, I believe I will be the right fit for this project. Voice samples are available in my Portfolio. Please have a listen. CV will be presented upon request. Looking forward to having a chat with you!

$8 USD dalam 40 hari

5,0

(3 ulasan)

3,8

@RC0707

Good day, I would like to apply for the position stated above. I believe I have the qualities you are looking for. I have more than 10 years of experience in the BPO industry. I decided to quit my job as a Project Manager because I want to work from the comfort of my home. With my managerial skills and experience as well as my previous job description in the BPO Industry, I am confident that I am very fit for the job. Hoping for your consideration!

$7 USD dalam 40 hari

0,0

(0 ulasan)

0,0

@scepanovicj

Hi there, I am in search of a long-term position, and your job offer seems as perfect as it can be since I do meet the profile of the person that you are looking for to join your team. By me working a long time at the management position at the Sheraton hotel in Atlanta, and later on, at Aetna US HealthCare as administrative/customer relations assistant, I just have rounded up my customer service skills for 360 degrees. More to it I am currently working for US company as a freelancer on the position customer relations/ recruiter (10 h. p. week) so my track of "people skills" and customer service are outstanding and very easy they can be verified. I am a very energetic person, who can work under the pressure without supervision, but a strong team player. No matter where I work, even remotely, I do have outstanding communication with the team. Also would like to add that I am looking for the place where I can grow, improve professionally but also the place that would utilize my skills. If you think that I might be one, I would be honored to hear back from you. Since I don't have fixed hours of work, I am available hours per week at the time that you would need me. I have no problem working during the weekends, and when needed always can jump in and help out, and even go over those hours. I am a person that can be relied on, and I do take my job seriously. I have no problem at all talking over the phone, and I do have US #. BW, Jelena p.s. hope to hear from you.

$6 USD dalam 40 hari

0,0

(0 ulasan)

0,0

@yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.

$8 USD dalam 40 hari

0,0

(0 ulasan)

0,0

@stevehorton19886

Hi there, I have read up on the job description. I understand that you are looking for a customer service representative on your team. I am very much confident that I could be a perfect fit for your team. I have worked as a customer service representative in the past, i.e. call handling, email handling, live support chat, tickets handling on Freshdesk etc. More importantly I am a team player and am very keen on learning and acquiring new skills quickly. I would love to learn more about this project. I am available to work a full-time shift on a long term basis. If interested do get back to me. Have a splendid day. Cheers!

$6 USD dalam 40 hari