Hello, I believe I can be of great help to you as a Customer Service Representative. I'm not new to providing quality administrative services. I'm an experienced associate teacher in a Computer Institute here in Cebu, Philippines for a year. I used to teach basic and advance use of MS Office.
I also worked as Customer Service Representative for a year with Amazon account based here in Philippines. Experienced in assisting customers with complaints, request for refunds, returns and exchange through phone and chat. My experiences in a high-pressured environment have taught me attention to details, resilience and flexibility in using different tools.
I also worked as a VA for the CEO of a Day spa (Yummy Mummy Day Spa), who is also Wedding Celebrant (Celebrate with Amy), based in Australia. Experienced in setting appointments for hot leads, following up clients, reciprocating to social media (FB and IG) engagements, email management/filtering (2 business mails), calendar management and database building.
Lastly, I worked as a VA/Social Media Manager-Marketer for Cellfix Phone Repair and Sales in Houston, Texas. My main responsibilities was to research, design and schedule posts for all their social media channels (Twitter, Facebook and Instagram). I also handle customer inquiries on sales and repair quotes/bookings.
My English communication skills are excellent. I possess solid computer skills and an internet savvy. I am familiar with several social media and search platforms, and can adapt quickly to new programs.
I’m available to work immediately. I'm willing to be your CSR for $6/hour and can work for 30 hours a week (Mon-Sat). I am entirely open to your preferred schedule and/or I can be flexible and can attend to your task when you need me to within the day following your timezone.
I am also available for a Skype call for you to know if I'm a good fit and maybe we could start from there.
I look forward to help grow your business by sharing my expertise and learn more in the process.
Best regards,
Cherry