We are running a call center in pakistan we are best for you we have 9 years experience in telemarketing industry.
INBOUND/ OUTBOUND SALES
We are ready to meet your needs with Inbound and Outbound Sales, Order Entry, Appointment
Scheduling, and Lead Generation and Qualification. Experienced, trained agents establish and
build consumer trust; they identify needs and respond with targeted offers. Predictive Dialler
(PD) on inbound telemarketing calls enables your CRM strategy by identifying customers. Our
agents will then take care of the customers by presenting them the targeted offers.
UP - SELLING
People will always have needs they have not vocalized. Our professional agents put forward
targeted offers at the right time during the conversation for maximum results (inbound
telemarketing or outbound telemarketing) along with guaranteed customer satisfaction.
QUALITY DEPARTMENT
Our quality department is highly efficient and experienced. They are always up to date with the
latest development/trends in the field. Quality assurance is monitored within the call center to
ensure that customers are receiving the best possible experience during and as well as after the
call. Quality teams will consist of a manager within the department who reports to the shift
supervisor, and a team of agents who listen to customer calls and score them on a number of
categories. The main focus of a quality call center is to provide excellent customer care to retain
clients.