Certified Lead System Architect working within the digital team of the Client delivering robust technical solutions and aid in project estimation and planning.
• Expertise in Performance enhancement of PEGA application using tools like PLA, PEGA log viewer, DB Analyzer etc.
• Expertise in PEGA Customer service applications using chat, mashup, KM, CTI integration.
• Expertise in PEGA Deployment Manager in and developed Dev Ops Pipeline using PEGA Deployment.