Customer support for Dave.com

Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, ********Zendesk***********,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more!

Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.

I am an experienced Customer service Representative and can give you excellent services. I am currently handling one of my client's customer complaints, tickets, inquires on Zendesk. Feel free to message me for any question.

I have 8 years of experience in customer support tasks. I have made macros in zendesk. Its an easy platform to use. I have visited your website and i need your attention to understand the concept of it. Do you have any support packages? Like fixed amounts? Kindly send me a message so we can discuss further about how does this system works. And I'll be downloading the app once you message me and we talk in details about the workflow. Looking forward to your response on chat.

Hi, I'd like to be considered for Customer support project. I’m a dedicated assistant with more than 4 years in Customer support, Wordpress and data entry. Some of the successfully completed projects of customer support, wordpress and web research are listed in my portfolio. Kind regards, Sachin

Hi, I have completed similar projects efficiently please check my portfolio and profile for detailed information. Thanks Ahtesham

Having worked on customer support projects extensively, I am always eager to learn new technologies and platforms and give my best. Here is a snapshot of my experience- • 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided good quality data entry support in previous projects.

Please consider my application. I am very much familiar with Zendesk because I got the chance to use it as chat and email support. I am very much willing to learn and study the process that you have for this job. I am in need of a job and I am willing to start right away. Please chat with me so that we could further discuss details about this application. Thank you in advance.

I have a great experience of handling customer service duties and have worked in this industry for over ten years. I am fast learner and love to play my role in helping my clients grow their business. I have a great experience of working for 7 years with an online floral company based in Ottawa ON Canada. I am also good in live chat support and have 5 years of experience in it. I have done data entry, administrative duties and telemarketing as well. Feel free to get back to us for further discussion. Thanks Nasir Khan

Looking for full-time customer service work. Added bonus: Lived most of my life on a tight budget, so love the concept.

Hello, I see you need a live chat agent to respond to customers enquiries. I am a perfect fit for this job and will be available as needed. Whichever app are you planning to use: zendesk,tawk Do contact to discuss further. kind regards, Bakare I

A proposal has not yet been provided

I have over 10 years with a Fortune 500 Car/ Trucking Company. When it comes to anything and everything customer service related there isn't anything that I don't know or can handle!

Hey, I have gone through your project and seems like I would be a great fit for you because I have experience in customer support. I am a professional writer and programmer, working in this content industry from 7+ years.I have Data Science research experience from the USA. I will give you my best without any issues. All I know you would be very well & satisfied.I would be happy to chat with you one-to-one if needed.

A proposal has not yet been provided

Dear Sir/Madam I read through the job details extremely carefully and I am absolutely sure that I can do the project well. I have over 10 years working experience in customer service and great time management skills which enables me to always complete jobs within the time frame given. I am confident I can complete the project, and at a cost of $8 per hour. I look forward to your favourable consideration.

Responsibilities I possess are: Resolving inquiries within the allotted time Maintaining customer records Scheduling appointments Providing accurate information about the company’s products or services Handling a high volume of calls or tickets Researching answers or solutions as needed Creating a positive company experience for the customer Meeting sales or call handling targets Entering data into the company’s databases Making outbound prospecting calls Taking orders, determining charges, and payment processing

Thanks for this opportunity to work with you. I'm a person who value your trust, rest assured that I can work with you efficiently and effectively. I'm bidding your proposed project because I know that my experience in office reporting and Business Process Outsourcing perfectly developed my skills and abilities that will surely provide an effective output. Certainly, I have the expertise in using all MS Applications, data entry and content writing. Surely, any admin task would be so easy to complete. I'm a fast-learner who can multi-task thus working under pressure won't matter to me. Hoping to receive your response soon! Cheers!

I have previous experience in customer service including working alongside a team based in China to develop an in house CMA for a UK company. I have good knowledge of personal finance products. I'm US and UK based (Fluent in English). I only ever work with a gigabit internet connection in a professional office environment. I'm available 8am to 10pm EST. I have both windows and mac systems at my disposal as well as my own adaptable PBX server.

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