Hello.
Who knows how long it will take me until we discuss the job? Please contact me; my resume in technical writing is extensive.
Regards,
Michael
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Campus Management Corporation Boca Raton, FL 7/08 – 4/2009
Senior Technical Writer Permanent position creating and revising documents for campus administration software based on VB6, .NET, and SQL. Used RoboHelp, Microsoft Word, PhotoShop, Paint Shop Pro, and the VSS content management system. Created RoboHelp, Word, and CSS styles and templates.
MetiLinx, Incorporated Miami, FL 10/06 – 3/08
Principal Technical Writer Permanent position creating and revising online help for a web-based database management product. Used Microsoft Word, RoboHelp for Word and HTML, PhotoShop, Paint Shop Pro, and SQL 2000/2005. Revised 450 existing (and 50 new) topics, including 650 graphics. Installed, configured, and used the product for technical review of procedures, concepts, and graphics. Created Word styles and templates. Delivered online help in WinHelp, WebHelp, and Microsoft HTML Help formats.
Citrix Systems, Incorporated Fort Lauderdale, FL 6/04 – 7/05
Principal Technical Writer Principal writer on Administrator Guide for thin-client secure access systems. Designed, researched, and wrote new documents on advanced authentication, email access, and protection of intellectual property. Revised existing product installation and configuration books. Wrote in FrameMaker. Designed, researched, and wrote a manual explaining to new hires the tools, procedures, and knowledge required to “ramp up” quickly at Citrix. Laid off when the software product I wrote for was replaced by hardware.
AppIQ Burlington, MA 3/02 - 7/02
Principal Technical Writer Sole writer for startup company. Created new API and end-user documentation for WAN-based data-storage products. Wrote in FrameMaker, RoboHelp, and Word. Developed technical documentation and marketing materials. Laid off during downsizing of Research and Development staff.
Parametric Technology Corporation (PTC) Needham, MA 6/98 - 11/01
Principal Technical Writer/Group Leader Developed hardcopy and web-based API manuals for MCAD software. The APIs were written in C, C++, and Java. Created and revised existing system administrator and end-user documents. Worked in Unix (Solaris) environment. Wrote in FrameMaker, WebPublisher Professional, and Word. Developed FrameMaker styles and templates. Created WebPublisher project templates and CSS files. Edited, compiled, and submitted HTML files, C header files, and documentation files stripped from CIDL files. Revised code of C-based documentation tools. Created graphics with Photoshop, Paint Shop Pro, and Fireworks. Supervised group of three writers. Responsible for staffing, project scheduling, peer technical review, and software tool selection. Worked simultaneously with multiple engineering groups on different projects. Laid off during downsizing.
Imaging Technology Incorporated Bedford, MA 4/95 - 6/98
Principal Technical Writer Developed, wrote, reviewed, and edited end-user and system administrator manuals for C-based image processing APIs. Created new documentation and edited existing books in Unix (Solaris) environment. Produced hardcopy documents in Interleaf. Produced WinHelp on-line documents with Word and RoboHelp. Developed single-source documents for use as hardcopy, context-sensitive help, and web-displayed support. Developed methods for converting documents among hardware and software platforms. Worked in Windows 95/NT and UNIX environments. ISO 9000 Auditor.
Software House Waltham, MA 7/93 - 2/95
Manager, Technical Documentation Managed technical writing department. Created and revised end-user and system administrator documentation for facility security products. Used MS Word in Mac OS environment. Designed, wrote, edited, and did pre-press production on technical and training documents. Designed on-line help for Macintosh- and PC-based software products. Worked with and maintained Windows 95, Macintosh, and VAX/VMS systems. Scheduled documentation projects. Developed style and procedure guides. Developed print-on-demand system and procedure for electronic submission of all documents to print vendor.
Process Software Framingham, MA 10/92 - 4/93
Senior Technical Writer Revised system administrator and end-user manuals for VAX/VMS-based networking products. Wrote in Interleaf on Unix (Solaris) environment. One project was a TCP-IP networking tool, the other a network data compression product.
Digital Equipment Corporation Marlborough, MA 4/87 - 8/92
Senior Technical Writer Wrote end-user, system administrator, technical, training manuals and procedures for applying new manufacturing processes and technology to product development. Performed system management on networked computers. ISO 9000 Auditor. Wrote in VAX Document, a tag-based text markup tool.