Before I start My analysis , I will try to visit your website or App and think about the overall first time experience the user experience when the visit and browse through your platform and I will write my observation one by one , like How is the overall look and feel? , Does this platform navigation is simplified enough for every user?, Does this platform lags or stutter?, Does the overall looks and feel deliver and explain the overall idea and goal behind this platform?, Does it captivates it users?, How will i rate when it comes to other similar platforms etc?, Does it follow the best practice.?, What are the issues I am facing?, Does the content makes sense?, Is it missing some important features? etc.
Well since this kind of research and analysis takes some time and if it done properly it might be a big win for your business growth BCS you can address the issues quickly and revamp or restructure your platform accordingly, So give me 2-3 weeks top to complete it this kind of task step by step and At the end I will provide you a detailed document addressing each issue and how to solve it.
So let me know what do you think.
Regards,
IR.