Create rules at SalesForce OmniChannel for 3rd party voice Priority over other medias

Hello, I am glad to tell you, I am Salesforce certified with a strong knowledge of Salesforce Architecture, Design, and Development along with an experience of 10+ years in Salesforce configuration and customization. YOU CAN SEE MY CERTIFICATION USING THE BELOW LINK: [login to view URL] * WILL HELP YOU TO INTEGRATE SALESFORCE WITH A 3RD PARTY VOICE PRIORITY. LET'S DISCUSS IN DETAIL. * HAVE USED VARIOUS 3RD PARTY APPS LIKE RING CENTRAL, FIVE9, POWER DIALER TO ENSURE SMOOTH OPERATIONS WITH INCREASED PRODUCTIVITY. CAN DO THE SAME FOR YOU BASED ON YOUR BUSINESS REQUIREMENTS. * I AM A MAESTRO IN DOING INTEGRATIONS AND I DO A CLASS INTEGRATIONS. WHENEVER I INTEGRATE I DO IT IN A MANNER THAT BOTH THE SYSTEMS SHALL ALWAYS BE IN SYNC AND START TALKING WITH EACH OTHER SEAMLESSLY. IMPLEMENTED EVERY ASPECT OF SALESFORCE.COM-- Sales cloud, Service cloud, Custom Implementation, Integrations , Data Load , Portals , [login to view URL] and AppExchange Tools. We are so eager to work on your project & our professionalism will lead us to achieve our goal. I am Available 24/7 on Skype/Mobile and will always be around for any support if required. Please let me know if you have any question Thanks

Dear Client, You mean to say the integration is working already with voice platform and you would like to assign to agent for the work item created by voice item as priority over other channel work items? Do you mean to notify the agent in some way to consider it as priority? Thanks, Kumaresan M

Hello, hope you are doing good....:) we are a passionate team of salesforce certified admin and developer :) "100% Job Success Score" After a proper understanding of your requirements, I thought I am the best for you. please check my profile so you get an idea about my work. Believe me, I’m sure that I will satisfy you 100%. Best Work In Cost-Effective Time. can you send msg so I can share my recent completed project doc :)? I’m looking forward to having a chat with you so please feel free to message me anytime. 24*7 times available... Thank You

Hello, Read your job details carefully, I am a Senior Salesforce Admin, Consultant, and Developer with 7+ years of experience in Salesforce. I can do your work if you will provide me more details of project.I will definitely give you a best solution to your problem. Thanks

Hi There, I am a Salesforce certified developer and administrator currently holding Platform Developer, Administrator and Service Cloud Consultant certifications. I have more than 3 years of experience in Salesforce configuration and customization. I have worked on Sales Cloud, Service Cloud and Community Cloud of salesforce. I have experience of VF Page, Lightning components, Apex Classes and Javascript. I have relevant experience of Omni Channel Setup for work items from within Salesforce and 3rd party too. If the integration is complete, we can start working on the routing of the work items. Please suggest a suitable time to discuss the requirements in detail. Thanks

Hello:), I find your project very interesting, and I think we can help you with it. We are a team of 2 . We are Certified and having 4+ Year Experience in Salesforce, but I'm new on this platform. but I can show my previous work of salesforce . I'm looking forward to having a chat with you so please feel free to message me anytime:) Thank You:)

I can configure the omni channel routing protocols to set desired priorities. Please consider my profile for this POC.

Greetings, I am keen to work on this project and would like to connect for detailed discussion. I will come up with demo and then we can proceed ahead. I will also provide technical documentation for future reference. My credentials are mentioned below, Kindly consider my profile for this project. Certifications: 1. Certified Salesforce Platform Developer I 2. Certified Salesforce Administrator 3. Salesforce Certified Marketing cloud Email Specialist. 4. Certified Veeva Administrator. Expertise: Administrative tools of salesforce Apex [Triggers, Batch Apex, Apex classes] Salesforce Lightning [Components, java script, HTML, CSS] you can msg me for detail discussion for getting started. Price quoted is symbolic it will be discussed on call. Thank you.