Social Media & Digital Marketing Operations Manager - Commission Based Compensation Position

Social Media & Digital Marketing Operations Manager - Commission Based Compensation Position Description We are seeking a strong leader with experience in Social Media, Digital Marketing, and Customer Service. The Social Media Operations Manager will have the following responsibilities: • Manage the overall performance and governance • Manage the day-to-day operations in accordance with requirements and SLAs • Prompt identification and resolution of Service delivery issues • Establish the base necessary to perform the Services, including all templates, financial reports, human resources, and communication • Provide exceptional people management, mentor-ship and career development to members of your team, including managers and reps, achieve low attrition levels and high employee engagement • Drive Operations teams to deliver continuous improvement and productivity/quality gains Qualifications: • Dynamic leader with experience and passion for managing large and diverse teams across multiple sites in a fast paced environment, able to deal with rapid change and ambiguity • Strategic thinker with strong analytical and problem-solving skills • Experience in Social Media & Digital Marketing operations • People management experience, including managing leaders, and a strong desire to develop team members • Empathy for the Leading social media client community and passion to create an exceptional experience and provide outstanding support • Excited to be part of a growing operations teams, design effective business operations, tackle complex problems, and develop individual team members • Adaptable and energized by a fast-paced environment About One Visual Voice (BE- D-NL-MX-USA-FR-MA) is a professional service company, transforming clients' business for the digital era. Our unique all-industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., One Visual Voice is consistently helping clients lead with digital improvement Employee Status: Ongoing Job Level: Team Leader Compensation: Commission Looking for a mix of experience and value. You will be asked to answer the following questions when submitting a coverletter: 1. What do you think it takes to be a good leader? 2. What do you think it takes in terms of skills and qualifications to be a successful sales rep? 3. What do you think we do? 4. What's the important thing a social media manager should be doing? 5. What strategies would you use to generate leads?