PHPFOX Mobile App setup configuration

Hi we have a PHPFOX Site and have done the configuration for the mobile app but when trying to login from the phone app we get a message cant login! It seems that we have mist a setting and need someone that know to check and finalize the configuration. Need someone that has worked with PHPFOX before This is the PHPFOX Instructions https://docs.phpfox.com/display/FOX4MAN/phpFox+Mobile+App before you take the job we will give you access to a user account so you can try to login from your mobile and see what happens