Hi, I can help you on this. I have already helped some of my friends and they are certified successfully.
i have over 8+ years of IT experience in development of Pega applications, Pega Marketing, Pega Decision, Customer Service and Customer Relationship Management(CRM), Pega Care Management with knowledge in insurance and health care domain in version 6.X, 7.X and 8.X. Extensive debugging Skills in PRPC using tracer, clipboard and live UI. i am working for Pega Systems worldwide India Pvt ltd.
Certified CSA, CSSA, CPDC, CPMC, CCSA, CLSA.
Experience in implementing
• Case types, flows, different shapes in flows
• Flow actions, user interface, using templatized sections and layouts.
• Activities, different methods in activities.
• Report definitions, Connect SQL.
• Data model including page lists, pages, properties and data transforms.
• Integration, using connectors and services.
• Declare expressions, decision tables, decision trees, e forms SLA etc.
• Decision and marketing, using real time containers, campaigns, strategies, data flows, NBA, customer decision hub etc.
• Interaction driver, intents and suggestions in customer service.
• Knowledge content, dialogs and coaching tips.
• Implemented webchatbot use cases like creating new cases from webchatbot.
• New WSS in customer service application using web mashup. Launching cases and showing offers using marketing.
• Pega Automated Unit Test cases.
• Guardrails warnings.