Hello,
my name is Andrey, and I am from Russia, but live in Montenegro (a part of ex-Yugoslavia) now. I have over 15 years experience with PHP/SQL. List of my featured projects (with description) can be seen in "Portfolio" section at this site: http://www.freelancer.com/u/RedOctober.html?page=portfolio
I can help you with your system, I think: as far as I understand, you need something like claims management system, right?
Anyway, we can fruitfully cooperate - maybe my bid a little more than others, on the other hand, I can provide European quality of my work for you, based on the experiences of my previous projects. I hope you make the right choice.
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Thanks and regards,
Andrey A. Seregin.