Content Writing

Essential Duties: • Work with the development team to understand the software product and gather information. • Understand every feature of the product and should have the ability to explain in a clear manner. • Ability to write technical and non technical content for the company. Primarily Responsibilities include: • Prepares or assist in developing information for User Manuals, online Help. • Revise the manuals as and when new features are added to the product. • Write consistent, concise, plain language procedures. Collateral duties include: • Writing Business proposals and other marketing collaterals. • Write content for Articles, Newsletters, Blogs, and Press releases. • Assists in creating video tutorials to help customers understand the software. Required Experience and Skills: • Bachelor’s degree in a technical field or in English, Professional Writing, or other language-related field. • Experience in writing Newsletter, Articles, Blogs, Case Studies, Press Releases, Social media posts & Marketing Collateral. • If a non-technical degree, a background in technology is desirable. • Good communication and interpersonal skills with the ability to interact frequently with technical and development personnel. • Strong with English grammar and write easy-to-understand procedures. • Experience with Madcap Flare or any Help Authoring tools is required. • Must have experience with Screen capturing tools or image manipulation tools. • Should have proficiency with MS Word or Open Office. Org.