Angeline D.

More than a decade of working in BPO companies, I have acquired a strong planning and organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills. My comprehensive knowledge of the specific tools, procedures and resources necessary for successful management of a large and diverse customer base has enabled me to effectively implement strategies for large-scale customer support and service. I am a highly motivated employee who is passionate about exceptional customer service and satisfaction.