Viedite T. Profile

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$20 USD / jam

lipjan,

slovenia

$20 USD / jam

Saat ini 5:25 PM di sini

Bergabung Februari 18, 2016

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Viedite T.

@vieditet

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(0 ulasan)

0,0

$20 USD / jam

lipjan,

slovenia

$20 USD / jam

N/A

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Tingkat Rekrut Ulang

DE | EN Customer Support Expert

With over nine years of extensive experience in Customer Services, Virtual Assistance, and Operations Management, I have consistently delivered exceptional support to clients worldwide. My expertise includes a wide range of customer interaction channels, including Live Chat Support, Email Support, Ticket Management. I have honed the ability to turn negative situations into positive ones by maintaining a calm and empathetic approach while understanding and addressing customer concerns. As a dedicated freelancer, I consistently go the extra mile to not only meet but exceed expectations. I am highly motivated to continuously expand my knowledge about products and services to ensure the delivery of the best possible customer experience.

Lihat semua Data Processing Executives in Slovenia

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Portofolio

Got It Pro is a real-time online marketplace connecting users stuck on a spreadsheet problem with Got It Pro Experts, who can help the user become.

https://www.got-it.ai/solutions/excel-chat/

Excel Expert

Coordinated and executed assigned marketing campaigns.
Conducted web searches and generated leads.
Handled digital and direct marketing tasks.
Tracked tasks and communications in our CRM system and maintained the database.
Performed data entry for daily updates on our portals and marketplaces.
Provided weekly reports on social media and editorial reach.

https://www.speedholics.com/

Digital Marketing, Lead generation, Content management

Excellent customer service skills, including empathy and adept troubleshooting abilities.

Outstanding communication skills across various mediums such as email, text, and phone.
Analytical mindset, capable of identifying patterns and anomalies.
Strong multitasking abilities to effectively manage multiple issues without oversight.

Customer Support Representative

Delivering high-quality service through email handling and chat support.
Working efficiently to achieve department goals and objectives effectively.
Demonstrating excellent communication, problem-solving, conflict resolution, and strong organizational skills, alongside a robust work ethic.
Known for fast and loyal work with a conscientious, reliable, and flexible approach.

German - Customer Service Expert

Excel Expert

Digital Marketing, Lead generation, Content management

Customer Support Representative

German - Customer Service Expert

Ulasan

Perubahan tersimpan

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Pengalaman

KEK-Kosovo Energy Corporation

Feb 2016 - Mar 2016 (1 bulan, 1 hari)

KEK-Kosovo Energy Corporation is the biggest corporation in my country, I was part of human resources for a month.

"Finca"

Okt 2015 - Feb 2016 (4 bulan, 1 hari)

Finca is microfinance institution for Credit, credit analysis is the process of evaluating an applicant's loan request or a corporation's debt issue in order to determine the likelihood that the borrower will live up to his/her obligations. In other words, credit analysts examine the financial history of an applicant in order to determine creditworthiness.