Ian M.

## BIO I am highly self-motivated, good communicator with strong person management skills, a proven track record in the management of software product company and extensive experience of the leadership of large projects.  An innovative thinker with a powerful combination of technical knowledge and commercial experience. I am educated to degree level (Physics at Cambridge University) with more than 20 years experience of the software industry.  I have considerable experience of the development, product management and marketing of software products.  I have started a small ISV (Baycastle Software Ltd) and undertake small consultancy tasks to supplement income while this business grows. **Some examples of professional experience** **1996 – 2000 -** **DTS Software Solutions Limited** **Managing Director (and Group IT Director)** * Management of the complete business from start-up * Leadership of all key product development and the product management * Training of the sales team, development of sales collateral and pre-sales technical sales support DTS Software Solutions Limited provides software products and services to the CTI, Call Centre and CRM market place.  **1993 – 1996** - **Swallow Information Systems Ltd                               ** **Director** * Management of major accounts * Project management of major contracts including Witness Systems for Essex Police & South Wales Constabulary, Complaint Handling systems for BT Chairman’s Office, Next Retail & Homebase and the Spikes Cavell’s MarketEye product * Sales, tendering, analysis and functional specification of large bespoke development projects * IT Consultancy services Swallow Information Systems provides products and services to a wide range of small and large organisations.  Delivered systems are built using Microsoft technology and increasingly focused in the CRM market place. ## Area of Expertise Analysis, specification and costing of bespoke software development. Analysis, specification and design of software products including: * Architectural design * Database design * Definition of development tools * Specification of integration Product Management of software products including: * Creation of user documentation * Writing of paper and web marketing material * Search engine submission * Development of sales and user training * Developing test plans * QC of software products and bespoke development Management of all processes to ISO 9001 Technical writing Technical audits of software and hardware Development of complete eCommerce sites (Eazi-way Ltd and Baycastle Software Ltd)