Chinenye J.

Welcome to my profile. Looking for a dedicated, and Solution oriented Customer Service Specialist to create a memorable experiences. Connect me to see how I can help. I am the Customer Service Specialist that every organization is looking to hire because of how I have been able to support business owners in rendering excellent Customer service and Support to their valued customers so that they can focus on expansion of their businesses. I am Chinenye, a solution-oriented and proactive customer service specialist with over 4 years of experience of progressive experience in supporting customers across different fields to render excellent support with my expertise in product assistance, customer support, technical support, feedback management, customer education, and problem resolution. I contribute to the growth and expansion of companies I have worked with by creating new processes, improving existing ones, supporting team members to achieve excellent work productivity while reducing operational cost. Services I render to my clients includes:  Customer retention.  Customer support ( Email, Phone, and Live Chat).  Order processing.  Quality assurance.  Problem resolution.  Customer Education.  Technical Support.  Executive Support.  Customer service and care. Premium tools I am proficient with include, Zendesk, Intercom, Microsoft Suite, Zoho, Calendly, Trello, Slack, Hubspot, Acuity, Clickup, Getprospect. Be rest assured to get exceptional services from me. Let's talk now!.