Zsashane Kelly J.

i was on a BPO Industry for 3 years for a Australian account Third Party Debt Collection, handling both inbound and outbound calls handling different campaigns (eBay, Paypal, Utilities - Energy Australia & Origin Energy, Telco - Telstra) We track Financial hardship, disputes, and fraud customers too, then got promoted and transferred to a Pioneer line of business for Customer Service that handles Phone and Email support, I would be very happy to share my skills and knowledge being a Customer Service Representative. After i work for Australian account, i got hired for a US account - tracking new sales for a certain product using USPS website. I have deep passion for this Job, and willing to learn more. I highly value professionalism and hold myself strictly accountable to represent my client’s brand. I aim to form a long-term working relationship.