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$25 USD / jam
Bendera UNITED STATES
richmond, united states
$25 USD / jam
Saat ini 8:18 AM di sini
Bergabung Januari 12, 2017
0 Rekomendasi

Nathaly S.

@virathy

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$25 USD / jam
Bendera UNITED STATES
richmond, united states
$25 USD / jam
N/A
Pekerjaan Selesai
N/A
Sesuai Anggaran
N/A
Tepat Waktu
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Tingkat Rekrut Ulang

Cybersecurity, System, Network and Desktop Suppt.

Nathaly has a Bachelor's Degree in Science - Electronics Engineer with five years of experienced. My last position was at Blackboard in 2022. I am certified in Cybersecurity by Rice University. My technical expertise includes the administration of active directory, exchange server, services for printers, call manager VoIP, phone directory. I was responsible for inventory, installation, and configuration of IT equipment such as desktops, laptops, and printers. I attended the installation of networks equipment such as switches and routers, servers and supported antivirus. One of my greatest strengths is my commitment to service. I am polite to customers, dependable and proactive; supporting and giving solutions to all issues that arise. I am a bilingual, Spanish and English, professional seeking, and opportunity to contribute to your organization's continual success.

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Ulasan

Perubahan tersimpan
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Pengalaman

Bilingual Costumer Service Advisor Remote

BLACKBOARD
Jul 2021 - Mei 2022 (10 bulan, 1 hari)
• Provide complete and accurate information to customers on every live interaction by researching account activity and notes promptly. • Handling and resolving situations with customers in a timely and effective manner. • Installing, maintaining, and troubleshooting computers, printers, phones, and other peripheral equipment, hardware, and software issues. • Walking customers through outlined problem-solving processes, using our knowledge base system.

IT Coordinator

Jacobs Engineering Group INC
Des 2010 - Jun 2013 (2 tahun, 6 bulan)
• Managed and coordinated the technical and maintenance support for the IT infrastructure in various offices • Responsible for the inventory, installation, and configuration of all IT Infrastructure equipment • Administered and managed the preventive and correction services for printers. • Developed fiber optic infrastructural design and implemented internet access control services for the camp sites. • Supported and implemented the migration process from Aker Solutions to Jacobs systems

Support Technician

ADEXUS
Agu 2010 - Nov 2010 (3 bulan, 1 hari)
• Administered data and voice network devices, windows active directory, and exchange server. • Monitored and supported data and voice network for branches and ATMs • Coordinated and troubleshooting data voice issues, security filters, firewall, and VPN.

Edukasi

Cybersecurity BootCamp Certification

Rice University, United States 2023
(Kurang dari setahun)

Electronics Engineer

Pontificia Universidad Católica del Perú, Peru 2004 - 2009
(5 tahun)

Kualifikasi

CCENT

Cisco
2015
CCENT

CCNA

Cisco
2015
CCNA

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