Sumeet Koshal
Summary
· Over 4.5 years of experience in the Software industry performing User requirements studies, development & implementation
· Holding 10 years multiple entries B1 visa for USA.
· Expertise in developing CTI (Computer Telephony Integration) Applications
· Extensive experience in the IT industry, over 4.5 years in C++/VC++ and over 7 months in TIBCO
· Strong experience in developing multithreaded IVRS applications in C++/VC++ on Dialogic board
· Worked on various dialogic boards (Analog as well as Digital) like D/4PCI, D41 JCT, VFX PCI, and D300 JCT
· Excellent knowledge of C++, VC++, Multithreading, Socket Programming, MFC
· Participated in exhibition held at expo-center Mumbai and developed & demonstrated Phone Banking System with FAX ON DEMAND facility
· Strong communications, organizational, analytical and problem solving skills
Professional Experience
April 2005 to Present
Working as Software Engineer at CountryWide Financial Corporation India Ltd., Mumbai.
Domain: Finance.
March 2004 to April 2005
Worked as Consultant at Polaris Software Lab Ltd., Mumbai.
Domain: Banking.
Sep 2002 to Mar 2004
Worked as Software Programmer at CMS Computers Ltd., Mumbai.
Domain: Telecom & Device Interface.
May 2002 to Sep 2002
Worked as Software Programmer at Spanco Tele-Systems and Solutions Ltd., Mumbai.
Domain: Telecom.
Jun 2001 to April 2002
Worked as Software Programmer at Kalp InfoTech, Mumbai.
Domain: Telecom.
Dec 2000 to Apr 2001
Worked as Project Trainee at Esstech Software Solutions Pvt. Ltd., Mumbai.
Job Profile With CountryWide
Working with Countrywide Security Corporation group for developing Application dealing with Fixed Income Securities.
Currently working on the following applications using C++/C# with TIBCO.
1. AutoQuoter: For automating trading of Fixed Income Securities at Bloomberg Stock Exchange.
2. Controller: It will provide status of the application(s) it is monitoring to the web client(s).
3. Sales Calendar: Customized calendar for storing events for traders use.
Job Profile With Polaris
Worked with enhancement team to extend the functionalities in windows services.
è It involves enhancements for the project PAYLINK, which processes the transactions
initiated by CITIGROUP’s corporate customer(s).
è Interaction with the client to provide online support to fix the problem(s)/bug(s) in
the project.
Skill sets
Hardware : Pentium PC
Oper. Sys : Windows 2000, NT 4.0 & 98, DOS
Software : Visual Basic 6.0, VC++
Languages : C, C++,C#
Database : MS SQL Server, Oracle, MS-Access,
Packages : MS-Office, FoxPro
Technologies : Global Call API’s.
Telecom Protocols : ISDN, TSAPI, CT CONNECT
Other Software : Dialogic System Software 5.1.1, TIBCO
Project Experience
1. Enhanced Entitlement Reporting System
(CITIGROUP)
Ø Project Details
Duration : Apr 2004 – Jun 2004
Project Title : Enhanced Entitlement Reporting System
Role : Consultant
Software : VC++, VB, and SQL Server 2000
O/S : Windows 2000 Professional
Ø Project Scope & Responsibilities
èThis component is responsible for generating a hand-off file in appropriate format containing data related to Security Management System users & uploading the same to the unix server at remote location(FTP).
Responsibility includes
è Development of Component (EERS).
è Design Documents.
2. EMERGENCY TELEPHONE SYSTEM
(Bangalore Express Way)
Ø Project Details
Duration : Sep 2003 – Dec 2003
Project Title : Emergency Telephone System
Role : Programmer
Software : VC++, VB, My SQL
O/S : Windows 2000 Professional
Ø Project Scope & Responsibilities
èThe control room for the Emergency Telephone System consists of GSM Interface for Three GSM telephone lines, one CTI server which handles the call management, Call recording. One Graphical User Interface (GUI) which displays the Site map of expressway at Bangalore and Emergency Telephone Management System (ETMS) software and telephone instruments to attend the calls. Two GSM lines are connected for ETE (Emergency Telephone Equipment) and one GSM line is reserved for Mobile phone users. When call comes from ETE, POPUP having information about that ETE shown on Client Application. A mobile phone user doesn’t have to approach ETE for getting help from the control room. They can call up the Third GSM line of which the number is advertised along the expressway. This line is also connected to CTI, so that calls received on this number can form part of the ETS database for reports and other MIS purpose. One of the Serial Port of Server Machine is used for communicates with Nokia Device to capture SMS from ETE. 4 types of SMS are coming HEALTH SMS, DOOR OPEN, SOLARPANAL REMOOVE, and BATTRY LOW.
Responsibility includes
è Development of CCS (Call Control Server).
è Development of ACD (Automatic call distribution).
è IP Based communication between Client (Agent) and ACD.
3. Electronic Toll Collection
Ø Project Details
Duration : April 2003 – March 2004
Project Title : Electronic Toll Collection
Role : Programmer
Software : VC++, My SQL
O/S : Windows 2000 Professional
Ø Project Scope & Responsibilities
· The scope of the project is to computerize the complete process at Toll Naka, which invokes database management & interaction with the following devices:
1) OHLS
2) Traffic Light.
3) Fare Display.
4) Printer.
5) Boom Barrier.
6) AVC.
7) Hooter.
· Responsibilities includes :
è Software Development for the complete product.
4. Allianz Bajaj / Bajaj Allianz
Ø Project Details
Duration : March 2003 – April 2003
Project Title : Helpdesk IVRS
Role : Programmer
Software : VC++, VB, MS ACCESS 2000, Crystal Reports 8.0
O/S : Windows 2000 Advance Server
Team Size : One
Ø Project Scope & Responsibilities
· User can register a complaint using IVRS system (Developed in VC++)
· After registering a complaint, user can know the complaint status like, call pending, call open and will be attended by the in or call escalated , call closed
· As soon as a complaint is registered by the user a mail is sent to the Helpdesk describing the complaint using SMTP
· GUI (Developed in VB) is a part of Helpdesk IVRS using, which Helpdesk can open, escalate & close a call
· GUI also gives reports
· Responsibilities includes :
è Coding
èTesting
èImplementation
è Brief description about the rest of the projects
5. Contact Loyalty
Duration : December 2002 – February 2003
Software : VC++, MS SQL SERVER
O/S : Windows 2000 Professional
6. Accounts Payable & Receivable Online
Duration : September 2002 – November 2002
Software : VC++, Lotus Notes R5
O/S : Windows 2000 Professional
7. Radio city Suno Aur Lakhpati Bano Contest System
Duration : Aug 2002 – September 2002
Software : VC++, Ms SQL Server.
O/S : Windows 2000 professional
8. BSNL Automatic Fault Booking & Announcement System
Duration : June 2002 – July 2003
Software : VC++, FoxPro
O/S : Windows NT 4.0
9. IVRS for BSNL Pune
Duration : May 2002 – June 2002
Software : VC++, SQL Server, CT Connect
O/S : Windows 2000 professional
10. AUTOMOTIVE For NAVNIT MOTORS
Duration : February 2002 – April 2002
Software : VC++, FoxPro
O/S : Windows NT 4.0
11. Kalp Tele System For Kalpvrikha Marketing (K.M.P.L.)
Duration : November 2001 - January 2002
Software : VC++, SQL Server
O/S : Windows NT 4.0
12. KID (Kalp IVRS Designer)
Duration : August 2001 - October 2001
Software : VC++, SQL Server
O/S : Windows NT 4.0
Education
· Masters Degree in Computers Application (M.C.A.)
· Bachelors Degree in Science (Math’s)
· Diploma in Systems Management
Address
H-1/503, Riddhi Gardens, Film city Road, Malad (east),
Bombay: 400097, India.
Date of Birth
18th July 1976
Strength
Strong communications and organizational skills
Self-motivated and inventive
Able to work without supervision & able lead a group of people
Good analytical and problem solving skills.
Energetic and friendly (enjoy working with people)
Responsible, dedicated and a quick learner
Passport Details
· Passport Number: E4489846
· Date Of Issue : 20/01/2003 Date Of Expiry : 19/01/2013
