Shrikar B.

i) Problem Solving ; Compliance Audit to verify if organizational norms are followed. ii) Stock Audit and improving functioning of the stores and related operations. iii) Studying Customer complaints and finding ways to minimize them. iv) Improving customer satisfaction in Sales and Marketing function. v) Improving effectiveness and efficiency of Administration Department. vi) Training employees in soft skills, quality related aspects and improving employee satisfaction. vii) Ensuring compliance to various product and quality standards like IS and ISO 9001. viii) Automation of various office functions and de-duplication of work. I am experienced in VBA and MS Excel. Using VBA to check correctness of data at various locations ( like Website, ERP, Excel and legacy database) ix) Implementation of ERP in the organization. x) Conducting internal audits and external audits as per ISO 9001, ISO 14001.