For over 22 years I've been helping people just like you run their websites. I ran a web hosting company from 2001-2017, providing shared hosting, virtual private servers (VPS), dedicated servers, colocation, IP transit, email and internet infrastructure services to thousands of customers.
I have cleaned up hacked WordPress websites, recovered hacked servers, fixed broken websites, diagnosed website performance issues, migrated websites, solved downtime issues, setup complex load balancing, high-availability and high-traffic websites and more.
While I no longer provide hosting services, I do provide consulting, freelance work and non-hosting services. I will work directly with your web developers and hosting providers on your behalf.
I know how to get stuff done. I can translate the tech-speak of your hosting provider and web developer into plain English for you.
You don't have to know what's wrong. Simply say "Avi, my website is down" and I'll take it from there!