Roxan E.

I've been working in a BPO company for almost 11 years now as a Customer Service Representative. I have been dealing with some types of customers that needs help with their issues. I proccesed order, processing returns or exhange, tracking orders and giving info on the status of the order. I pacify customers who were irrate and i build rapport to make the issue resolved. I also know how to used Microsoft Office programs. I want a long-term, stable job where I can help you with your business. Currently I'm working in a private company as an Indoor Sales Specialist for 2 months now. I do research marketing for prospective companies, answering emails and calling clients all over the world. I do provide info on what our clients need. I do believe I can be a great help in your company or business. I am willing to undergo training also.