Undang Freelancer ke Proyek
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- N/APekerjaan Selesai
- N/ASesuai Anggaran
- N/ATepat Waktu
- N/ATingkat Rekrut Ulang
Sr, Web Solution SpecialistJun 2011 - Jan 2013 (1 year)
- Providing support for Hosting packages (cPanel, Plesk) - Providing support for domain names. - Troubleshooting, Resolving all Technical issues related to our software and the range of Products and services it provisions. - Interacting with clients via Web-based systems and Online forums to resolve their problems and gather feedback. - Testing & Analysis of all products & services. - Identifying any bugs/issues in the system and assisting in their resolution. .
Customer Service Executive (Technical Support)Jun 2007 - Sep 2008 (1 year)
- Troubleshooting, Resolving all queries related to customers ISP related issues. - Provide effective customer service such as handling complicated customer queries, issues, complaints, and questions. Maintaining client confidence and protecting operations by keeping information confidential. - Build rapport with customers and maintain professionalism.