I'm Novila Nur Hasinah or call me Novi. I graduated from Universitas Airlangga Surabaya, majoring English Languange Diploma. Before I work as receptionist at PT. Surya Media (Advertising Company) now, I worked at Prodia Laboratorium as admin marketing. My main job as admin marketing is helping all marketing division to prepare materials for seminar, workshop, standing store, etc. Now, I work as receptionist, its main job are service the guests, take a phone, handle complaints from customers, etc.