Katrisse N.

I've been working for 5 years now, I specialized in Customer Service and Appointment Setting. Well-experienced in handling international clients, closing leads, and customer support. My experiences have strengthened my capabilities in interpersonal communication and decision-making. I've learned to speak with people with high empathy and quality service. I am an efficient worker with excellent written and verbal communication skills, am tech-savvy, organized, and able to do tasks to meet deadlines. Skilled/Experienced: 1. Customer support (phone, email & chat) 2. Microsoft Apps 3. Google Suite 4. Avaya 5. Softphones 6. Social media management 7. Zendesk 8. Web research 9. Slack 10. Appointment Setting 11. Lead Generation 12. MojoDialer 13. Hubspot 14. [login to view URL] 15. Asana 16. ProspectBoss 17. Social media outreach 18. Cold Calling 19. Ad-hoc Tasks