Hi there,
My name is Melri, and I’m a Customer Service Representative with almost 3 years of work experience and I have a Bachelor’s Degree in Business Administration. Over the past years, I’ve worked for a number of large customer service accounts. During that time, I learned to retain customer loyalty through utilization of post-sale techniques and cross-sold services and products. All of that will help me as a freelancer because I’ve worked on accounts that earned a reputation for exceeding sales goals and customer satisfaction.
Customer Service Representative can be a tedious task and that’s where I come in. Whether you need outbound or inbound calls and chat support, I can help. Even if you use tools and applications I’m not familiar with, my background, education, and work experience will help me quickly adapt and learn your system so we can get you results.
If that sounds like what you need, please contact me and we’ll talk.
Kind Regards,
Melri