I have over 10 years of experience in the Business Process Outsource Industry and I am Six Sigma certified. I am also Work Kaizen-trained via Convergys with Microsoft, Cigna Healthcare, and [login to view URL] as my clients.
I can handle projects that range from customer service, technical support, data management + analytics; up to jobs related to content writing, creative writing, technical writing, marketing writing, social media write-ups, translations, and report writing or editing. I have extensive experience in Employee Discipline structure, Company Rules and Regulations writing, and Government Relations communication.
I was an executive in a local company (SVM-CSM Trading Corporation) up until January 2019 where I handled business administration and development reporting directly to the General Manager and CEO. Currently, I am on a per-project basis by the same company to handle their written communication for internal and external affairs such as government/legal communication.