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$5 USD / jam
Bendera PHILIPPINES
tarlac city, philippines
$5 USD / jam
Saat ini 11:20 PM di sini
Bergabung Mei 20, 2017
0 Rekomendasi

Maria Vida B.

@mariavidab

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$5 USD / jam
Bendera PHILIPPINES
tarlac city, philippines
$5 USD / jam
N/A
Pekerjaan Selesai
N/A
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Tingkat Rekrut Ulang

Talented Customer Service/Virtual Assistant

Are you an employer who's seeking for a versatile Filipino freelancer who can offer a professional help in customer service? Are you tired of handling administrative tasks for your business? If your answer is yes, then we should speak. My name is Maria and you can contact me anytime on Skype at maria_adiv. For 11 successful years, I have experienced dealing with different customers who were angry, frustrated, worried and afraid. My work is focused on producing quality email and chat responses and making a significant impact to customers. I possess a strong eye for detail and can thrive independently as well as in a team [login to view URL] can also count on my administrative. I'm confident in my ability to make anything I put my mind to success. I work quickly, confidently, and efficiently because I love what I do. I'm extremely motivated and a great manager of time.

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Ulasan

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Pengalaman

Customer Service Representative

Emirates telecommunication corporation
Jun 2009 - Sep 2015 (6 tahun, 3 bulan)
Responsible for handling and improving retail sales operation inside stores overall Etisalat Product, Handsets an Accessories. • Analyzing customer needs to recommend suitable products or solutions for customers. • Responsible for customer services operations inside stores by handling customers complains and problem solving. • Maintaining stores quality in coordination of store manager according to Etisalat Quality standards.

Secretary

Real World Genreral Trading LLc
Mar 2007 - Jan 2009 (1 tahun, 10 bulan)
• Assists office staff in maintaining files and databases • Assigns jobs and duties to office staff as needed • Serves as the go-to for office inquiries and conflicts • Monitors office operations • Prepares reports, presentations, memorandums, proposals and correspondence • Schedules appointments and meetings for executives and upper level staff

Call center Agent

Cyber City Teleservices LTD.
Jun 2004 - Jan 2007 (2 tahun, 7 bulan)
• Receive inbound calls including transferred sales leads and calls from current and potential customers. • Answer questions about the product details, the company, and issues with account for the customers • Attain aggressive sales goals by making an active attempt to cross sell full range of solutions and products to meet clients’ needs. • Resolve issues promptly • Meet Quality Assurance Requirements and other key performance metrics.

Edukasi

Bachelor of Business Administration (B.B.A.), Information system management

Tarlac State University, Philippines 2000 - 2004
(4 tahun)

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