Jack J. Profile

JELAJAHI

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$20 USD / jam

los angeles,

united states

$20 USD / jam

Saat ini 12:48 PM di sini

Bergabung Juli 13, 2018

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Jack J.

@jjia0704

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$20 USD / jam

los angeles,

united states

$20 USD / jam

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Tingkat Rekrut Ulang

Data Entry Specialist, Web Search and Typing

I am a US-based data entry specialist with over 10 years of experience working in startups to Fortune 500 corporations in both traditional and tech industries. I intrinsically know how to deliver quality results in a short amount of time. My goal is to provide the most accurate work, on time, every time. If you're looking for a US based native English speaker with excellent communication, listening, and computer skills to do your data entry and search projects I'm the perfect candidate. Technical Skills: Expert in Excel, Google Sheets, SQL, Salesforce, CRM (Salesforce, Insightly, Pipedrive, Hubspot) Microsoft Office, e-commerce operations Languages: Native English, native Chinese Mandarin, and intermediate Spanish

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Pengalaman

Imaginato

Okt 2016 - Feb 2019 (2 tahun, 4 bulan)

Operations - manage company wide P&L. Coordinate and drive new processes across all departments. Improve and implement new client experience including customer journey, brand touchpoints, and client feedback system. Client survey scores jumped from 3/5 to 4/5 in 3 months. Design and optimize internal systems including department KPIs, OKR, and revenue forecast system. Increased employee retention by 15%.

Cheetah Mobile

Agu 2014 - Okt 2016 (2 tahun, 2 bulan)

Sales Operations - built and managed sales operations team. Leveraged external consultants and collaborated across country and departments to build and streamline new Salesforce CRM system. Slashed the waiting period for sales contract approvals by half and enabled instant sales and revenue and pipeline reporting to stakeholders.

Rocket Internet

Jan 2011 - Agu 2013 (2 tahun, 7 bulan)

Business intelligence - worked closely with BI team to integrate website analytics, user data, and CRM giving full visibility into user behavior and increasing user growth and retention. Supply growth – led supply growth efforts of more than 10,000 hosts and over 40,000 properties across 86 cities in the first year. Operations – boosted property upload rate by 35% through improved QC process while increasing client satisfaction. Design and implement company wide KPRs and OKRs.