Leomark V. Profile

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$3 USD / jam

makati city,

philippines

$3 USD / jam

Saat ini 10:01 PM di sini

Bergabung Agustus 16, 2011

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Leomark V.

@imarko89

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(0 ulasan)

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$3 USD / jam

makati city,

philippines

$3 USD / jam

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Tingkat Rekrut Ulang

Highly motivated, proactive & reliable team player

Exhibits strong product knowledge, exemplifies the one enterprise mindset and drives initiatives to help the team succeed -Aims to diversify skill set by developing in the areas of process improvement, people management and high impact coaching

Lihat semua Data Entry Clerks in Philippines

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Pengalaman

Thomson Rueters

Sep 2017 - Sekarang

•Supports the Risk Customer Operations to achieve high levels of customer satisfaction through targeted coaching initiatives that will improve product knowledge, soft skills and the holistic customer experience. •Serves as a business partner and support the Risk Management Team in providing quality coaching, service and product knowledge insights, and recommendations on process improvement, with an aim of maximizing the performance and effectiveness of the team.

Teletech Philippines - Makati

Mei 2012 - Sekarang

Account: Telstra Residential Billing -handles billing inquiries and settlement, complaints and service modification requests

Thomson Reuters

Apr 2014 - Sep 2017 (3 tahun, 5 bulan)

•Conducted training sessions for external and internal World-Check clients via webcast and face-to-face sessions •Served as a mentor to colleagues and assisted them in responding to queries and managing client interactions, including escalated cases •Promoted product utilization and maximization by introducing relevant applications •Drew up, reviewed and verified logical explanation for different types of data and application concerns