Melchor D.

Global Network Solutions we provide contact center solutions that enable our clients to acquire and manage customers more effectively. Global Network Solutions has grown to become one of the largest contact center outsourcers in the US market. The company was ranked in the teleservices industry, the youngest company ever to achieve this status. It has also won recognition as one of the fastest-growing teleservices agencies in the United States while maintaining its reputation as a quality-driven, client-focused outsourcing partner. Global Network Solutions began operations in Manila in order to provide a cost-effective contact center model for our English language clients around the world. The Philippines has developed into a natural hub for U.S contact center support with the use of English as the second national language, the primary language of business, and the extensive U.S. influence on the culture of the country. Some of the key benefits that attracted Global Network Solutions to the Philippines and make it a great market for offshore contact center support include: Available, highly-motivated and well educated workforce A well developed country, with a stable political and economic situation Ease of access for traveling visitors (no travel visa required) Reliable and highly redundant telephone infrastructure Reduced operating costs The Global Network Solutions centers are state-of-the-art design, taking advantage of the most reliable technologies, business continuity redundancies, and space utilization approaches. Global Network Solutions operation in the Philippines leverages our global expertise in state-of-the-art contact center technology (including VoIP, site interconnectivity, CRM tools, etc.) and our global best-practice approach to Human Resources, training, project implementation, and performance management. We pay a great deal of attention not only to training our Customer Service Professionals (CSPs) in general contact center skills and client product knowledge, but also in areas such as accent neutralization and regional cultural knowledge. Global Network Solutions is also a Call Center Provider which provide outsource needs to different clients. We provide training, hardware, software, and direct campaigns to different clients. We also Provide Call Center Leads Philippines Leads O.F.W Leads Filipino Leads U.S.A Leads U.K Leads A.U Leads world wide Leads also available B2B or B2C