Francisco Leonardo B.

Experience portfolio management, IT service life cycle, Governance and IT Management COBIT and ITIL; Experience in the construction and administration of mining environments and data analysis (Pentaho, Splunk, Tableau); Experience in federated authentication environments (SimpleSAML and Shibboleth); Experience in the monitoring and execution of project and implementation (physical and logical) of LAN / WAN; Experience with technologies and services of communication and collaboration (VoIP, Videoconference and Webconference); Experience in risk analysis, survey and requirements analysis, meeting and negotiation techniques, interpersonal conflict resolution techniques, IT Master Plan and Strategic Planning; Good knowledge of operating systems, Linux and Windows; Good knowledge of Big Data, IoT, Machine Learning and Deep Learning; Good knowledge of virtualization (VMware and XenServer) and Cloud Computing; Good knowledge in SCRUM, Kanban and Design Thinking; Good knowledge of BPM / BPMN.