Passionate, diligent and focused IT Specialist with 9+ years of cumulative experience as a Network Administrator / System Administrator / Desktop Support Engineer/Network Capacity Analyst/Cloud Administrator
● Technical knowledge and proficiency in system administration, network maintenance, hardware maintenance, operating systems, Linux, Windows Servers 2003, 2008, 2012 R2, Active Directory, Desktop Virtualization using Hyper-V, Xenserver Infrastructure, Citrix Infrastructure implementation and firewall implementation (Fortinet, PFsense, Opnsense) and the willingness to learn and effectively apply new technologies
● Analytical thinker, consistently resolving ongoing issues, often called upon to consult on problems that have eluded resolution by others
● Competent in problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly and completely
● Excellent client management skills with innate ability to build strong, lasting and mutually beneficial relationships
Certifications
- Microsoft Certified Solution Associate Windows Server 2012 r2 (MCSA)
- Microsoft Certified Solution Associate Windows Server 2016 (MCSA)
- Microsoft Certified Professional (MCP)
- ITILv3
- Cisco Certified Network Professional - Routing
- Amazon Certified Solutions Architect Professional
- Amazon Certified Solutions Architect Associate
Core Competencies
● Networking Administration
● System Administration
● Voice Administration
● Infrastructure Support
● Information Security
● Cloud Administrator
Citrix Administration
● Architected and implemented Microsoft, Citrix and VMware solutions, with focus on
Virtualization using VMware ESX/vSphere and Citrix products (XenApp, XenDesktop,
XenServer, NetScaler, EdgeSight, Profile Management, StoreFront, Web Interface,
Provisioning Services etc.) in medium to large customers.
● Designed and implemented the production and disaster recovery infrastructures.
● Designed, installed, configured, and troubleshot Citrix NetScaler devices in the
support of NetScaler Gateway, Clientless VPN and SSLVPN implementations.
● Application sequencing using Microsoft Application Virtualization (APP-V).
Network Administration
● Experience of Cisco LAN switches, including 1900, 2950, 2960 Switches & Cisco
2500, 2600, 1841 router catalyst switch installation requirements and guidelines
● Installation and setup of routers and switches
● Responsible for troubleshooting of networking equipment across multiple sites
● Creation and delivery of training materials and support to staff on customer sites
● Full Command on Cisco IOS Commands
● Router IOS Backup and Recovery
● Setting up Serial and Ethernet Interfaces
● Routing Protocol Configurations
● Full Command in Inter-VLAN Routing and Switching