Gambar profil dianagru80
@dianagru80
Bendera Romania Bucharest, Romania
Anggota sejak 23 Oktober 2013
1 Rekomendasi

dianagru80

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Please consider my portfolio for your projects. My academic education is based on Actuarial and Financial Mathematics domains backgrounded by excellent computer skills. From a professional point of view I am experienced in automated testing, debts collecting actions, financial reporting, migration calculations, revenue assurance, sales &marketing analyzes , Microsoft licensing, business operations, business process management and project management. All the above qualifications were developed in a highly customer service environment. As my previous employers I can count Oracle, Microsoft, Ericsson and LeasePlan Romania so far. In parallel, I have developed a passion for photography and image processing. Following this, I started to invest more and more time and energy in magazines & banners layout creation and held various project jobs as desktop publisher. I have developed the ability to communicate effectively at all levels, to organize complex situations with a view to provide an efficient service. I am accurate, logical and numerate and give special attention to details. In a few words, I am very committed, dedicated to my work, ambitious and willing to challenge new situations. I can characterize myself as a dynamic, open minded and resourceful person, who can cope well with stress and is ready to take full advantage of these features for the benefit of your project.
$10 USD/hr
1 ulasan
1.4
  • 100%Pekerjaan Diselesaikan
  • 100%Sesuai Anggaran
  • 100%Tepat Waktu
  • N/ATingkat Rekrut Ulang

Portofolio

Ulasan Terbaru

  • gambar YanB Excel cell format change $50.00 USD

    “I was very impressed with Diana's quality and speed of work. A++++ Job Diana. Will be back with more excel work.”

Pengalaman

Art Director

Apr 2012 - Jul 2012 (3 months)

Art Director and official photographer for the Bi-aAnnual classical music festival "Sergiu Celibidache"

Photographer

Jan 2012

Event photographer

Business Process Manager

Dec 2011 - Jul 2013 (1 year)

1. Acting as a Business Consultant to the Management Team or to the Process Owners 2. Defining and implementing a process governance model in which the divisions of roles and responsibilities between line management, process owners and Business Process Officer are clarified. 3. Ensuring an adoption of LEAN practices across the business to reduce variation within the processes and waste, while establishing and creating process maps to ensure consistent service delivery and client experience 4. Support

Performance And Quality Manager

Aug 2009 - Dec 2011 (2 years)

For Ericsson Managed Contracts: [login to view URL] to secure that the quality and costs of the services delivered are in accordance with the expected levels agreed through WLA and Managed Services internal performance requirements. 2. Ensuring that the delivery units are working in completely alignment with the New MSTOP processes, using the global tools (MSDP) and properly following the governance models. 3. Initiating and driving improvement plans to correct operational or financial performance deviations t

Business Operations Lead

Jan 2008 - Aug 2009 (1 year)

1. Ensuring forecasting and reporting accuracy 2. Setting reporting processes, developing periodically reports (daily, weekly, monthly, yearly) and ad-hoc reports 3. Performing business analytics, such as scorecard data, deriving actionable insight data required for growth planning 4. Participate in Rhythm of Business (ROB) calls, Monthly Business Update (MBU); monitor forecasts, unit growth and market penetration 5. Engage with business to define data capture standards at engagement points 6. Manag

EMEA License & Support Migration Team Leader

Jul 2006 - Jan 2008 (1 year)

1. Migration Process - Determine the correct migration path and existing support stream, validate fees, verify all paid invoices and perform mathematical calculation. Respond to questions and inquiries regarding completed migrations. Lend advice to sales representatives via thorough explanations of the migration process and calculation. Assist the sales team by suggesting alternative migration paths an scenarios that would be most beneficial to their customer 2. Customer Service to be delivered to the sale

Desktop Publisher

Mar 2006

- Quality checking of the magazine, brochures and other print pieces to ensure all artwork is print ready. - Using and setting up pre-flight software and running and checking colour proofs. - Assisting with image checking, repro checks, and preparing print pieces for supply to printers. - Proof read documents for typographical errors and inconsistencies in layout.

Desktop Publisher

Nov 2005 - Aug 2011 (5 years)

- Quality checking of the magazine, brochures and other print pieces to ensure all artwork is print ready. - Using and setting up pre-flight software and running and checking colour proofs. - Assisting with image checking, repro checks, and preparing print pieces for supply to printers. - Proof read documents for typographical errors and inconsistencies in layout. - Updating the website of the magazine.

Pendidikan

Bachelor - Actuarial Mathematics

1999 - 2004 (5 years)

Kualifikasi

Lean Training (2012)

LeasePlan Corporation

3 days training of Lean methodology

Aris modeling (2012)

LeasePlan Corporation

3 days training of Aris application

Business Process Management Basics (2012)

LeasePlan Corporation

3 days training for BPM Basics

Six Sigma (2011)

Ericsson Academy

1 week training and exam for Six Sigma methodology

ITIL Foundation v3 (2010)

IT Academy Romania

One week training and exam for ITIL Foundation

Microsoft Certified Professional (MCP) for Licensing Solutions certification (2009)

Microsoft

Project Management (2008)

Codex Romania

One week training

Publikasi

Oblique TV Magazine

Approximate 50 channels TV Guide

National Dental Magazine

Sertifikasi

  • Numeracy 1
    90%
  • UK English 1
    80%
  • US English Level 1
    80%

Memverifikasi

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