Arlene L.

As the owner of PH Reliable VAs, I am committed to helping clients achieve their business growth objectives. Our agency specializes in providing top-notch services in Social Media Management, E-commerce, Administrative Tasks, and Customer Service Representatives. With our expertise and dedication, we ensure efficient and effective support to help businesses thrive in today's competitive landscape. Our mission: We Make Our Clients' Lives Easier. **Here's what we offer in Social Media Management: ⭐ Content Creation ⭐ Posting and Scheduling ⭐ Community Engagement ⭐ Analytics and Reporting ⭐ Trend Analysis **Here's what we offer in E-commerce: ⭐ Product Listing and Optimization ⭐ Order Processing and Fulfillment ⭐ Customer Service Management ⭐ Inventory Management ⭐ Sales and Performance Analysis **Here's what we offer in Administrative Tasks: ⭐ Email Management ⭐ Calendar Management and Scheduling ⭐ Data Entry and Management ⭐ File Organization and Documentation ⭐ Report Generation and Analysis **Here's what we provide as Customer Service Representatives: ⭐ Prompt and Professional Customer Inquiry Response via Call, Chat, or Email ⭐ Issue Resolution and Complaint Handling ⭐ Product Information and Technical Support ⭐ Accurate Record-Keeping of Customer Interactions ⭐ Collaboration with Internal Teams for Issue Resolution **The following platforms/tools are ones we have experience with: Social Media Management (SMM): ✅Hootsuite ✅Buffer ✅Sprout Social ✅Canva (for graphics) ✅Facebook Business Manager ✅Twitter Analytics ✅Instagram Insights ✅LinkedIn Page Analytics E-commerce: ✅Shopify ✅WooCommerce ✅Magento ✅Amazon Seller Central ✅eBay Seller Hub ✅Etsy Seller Dashboard Administrative Tasks: ✅Microsoft Office Suite (Word, Excel, PowerPoint) ✅Google Workspace (Docs, Sheets, Slides) ✅Trello ✅Asana ✅Slack ✅Dropbox ✅Evernote ✅QuickBooks Customer Service Representative: ✅Zendesk ✅LiveChat ✅Help Scout ✅Intercom ✅Zoho Desk MESSAGE me now and I am very much happy to HELP you.... :-)