Gambar Profil FutureAp
@FutureAp
Anggota sejak February, 2016
1 Rekomendasi

FutureAp

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Hi, I have 9 years of work experience in managing Data Processing Data Entry (Financial & General) Order Management Web chat Book keeping (Income Statement, Balance Sheet etc) Email Management services. customer service Inbound Outbound Lead Generation My typing speed is 55 wpm with 100% accuracy. US E-bay, Amazon and Pretashop order processing experience. I can use Quick Book, XERO, SAP, CRM and ERP software's efficiently as per the requirement, and my work experience belongs to International firms like 1. AT&T (USA) 2. British Gas (UK) 3. Amdocs (Israel) 4. EXL Pvt Ltd (USA & INDIA) 5. Ocwen Financial Services (US) 6. Capita (UK) MyHermes & Amazon Thank You Ahtesham Hashmi
$5 USD/jam
13 ulasan
4.5
  • 100%Pekerjaan Selesai
  • 100%Sesuai Anggaran
  • 99%Tepat Waktu
  • 17%Tingkat Rekrut Ulang

Portofolio

Ulasan Terbaru

Pengalaman

Consultant

Apr 2015 - Mar 2016 (11 months)

Worked for AT&T US based Mobile and Internet service provider, I was responsible for Order Mangament of Ethernet. MIS and IPFLEX kind of services provided by the AT&T , I was handeling end to end customer life cycle from Sales team to the Billing need to co-ordinate with the several teams to complet the customers order till service activation.

Sr Associate

Jan 2015 - Mar 2015 (2 months)

Worked only for 3 months and responsible for the Web chat and Email query of the customers related to MyHermes a courier service provider of the UK.

Sr Associate

Jan 2013 - Dec 2013 (11 months)

Responsible for reassesing the Property Loan documents or Mortgage documents of US clients and giving the final details for approval on the basis of certain criterias.

Customer Support Executive

Nov 2008 - Dec 2012 (4 years)

Worked for British Gas UK Utilities Client in Several Teams lik ,Collections , Reconciliation and Debt Recovery Team. Responsible to Set the Payment system for the customer in Collections team and in Reconciliation Need to verify the payment details with the expenses ,Credit and Debt details.

Pendidikan

Bsc

2004 - 2007 (3 years)

MBA Customer Relations Management

2008 - 2010 (2 years)

Sertifikasi

PMF (Project Management Fundamentals) (2015)

RBS Projects Ltd

This certifications gives an opportunity to understand the project requirement, use the possible resources and manage stake holders to achieve the project success with minimum failure ratio.

Sertifikasi

  • US English Level 1
    83%

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