Anna B.

Hello my name is Anna! I am a highly motivated virtual assistant and have more than 6 years of professional experience as a wholesale and foreign trade clerk and account manager. Now I´m seeking a new professional challenge with even more creative responsibility, ready to work with customers all over the world. Key experience: - customer service - accounting (creating and sending invoices, checking incoming payments, sending reminders and credit notes and entering incoming invoices and receipts) - research - text creation - e-commerce (booking and sending orders, Processing complaints and returns, forwarding orders to shipping service providers, commenting on reviews) Computer Skills: - MS Office (Word, Exel, Powerpoint) - Indesign, Illustrator, Photoshop - Lexware - Wordpress (basic knowledge) - Social Media: Instagram, Twitter, LinkedIn - Usability and functional testing of websites and apps (bug reports) Languages: - German: native - Russian: native - Englisch: Good knowledge (word and writing)