Hello,
I'm a trilingual Virtual Assistant (Italian, French and English). I'm an Italian native speaker, I have a comparable mother-tongue level in French and an advanced level in English (C1).
I have a several years experience as Assistant and customer-service support in French and in Italian companies.
I like this activity very much and I was in charge of French, Italian and international customers to support them before and after sale : answering to their requests of information, finding the better solution to their needs, processing purchase orders, handling complaints and refunds, etc..
I have already worked as Virtual Assistant for several months, supporting an Engineer's Office in administrative tasks and an industrial company in promoting their products.
I enjoy customers relations, helping them by providing the best support service makes me very satisfied.
I'm interested in your offer and I would like to know more about your activity and about the job.
Feel free to contact me.
Thank you.
Emanuela