Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Turkish language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
15 freelancers are bidding on average ₹1214 for this job
I've spent time in xdadevelopers as an end-user and can find my way around technical problems on android and can point the user in the right direction and/or report about the problem to the developer.