Hi,
My name is Leyden and I have worked with several industries, from wine products, industrial tools, financial support, telco, to Software management, and I have set up Zendesk from the ground up for these companies.
I would like to be able to help you to fully utilize Zendesk for your business.
Let me know if you have specific requests and I am sure I can take care of it.
Cheers,
Leyden