We are currently using this Portal for our Technicians:
[url removed, login to view]
Having used this on another site I noticed that it got slower and slower as the site grew. I believe that this was due to the fact that it did not use a database but text files for storage.
We have been using this for nearly 2 years with good results but woould like to see something new in php with the following features:
Instant Messenger with ability to save messages
Web Based email
Personal Menu and Favorites
Admin account with control over all accounts
There are cm's out there that are very close to what we are looking for but they all seem to be missing one or more features.