Simple Helpdesk Application

Selesai Dipasang Apr 25, 2009 Dibayar saat pengiriman
Selesai Dibayar saat pengiriman

I need a simple helpdesk system developed using visual studio 2008 and mysql express. The basic requirements are:

- Should support three roles, helpdesk analyst, supervisor, engineer

- Helper tables incl. branch, system component, and questions.

- Questions fields are id (indentity) question text, answer (yes/no), comment and isActive.

- Branch fields are: Branch Code (primary key, assigned), description, address, postcode, city, district, region, phone, fax, workinghours, manager name

- Compnenet fields include id (identity), name, description.

- Should support workflow New, In-progress, Assigned, On-hold, Complete

- Everytime the workflow changes a supervisor should be notified via email.

- helpdesk analyst will raise trouble reports by selecting branch, componenet and answering each isActive question. trouble ticket is in workflow new at this point

- Supervisor will assign trouble ticket to engineer, workflow will change to in-progress.

- Engineer can complete or on-hold the workflow and append notes to the resolution text box.

.NET

ID Proyek: #424326

Tentang proyek

11 proposal Proyek online Aktif Apr 25, 2009

Diberikan kepada:

XpertzDotNet

i`ll do it..

$200 USD dalam 10 hari
(25 Ulasan)
5.6

11 freelancer rata-rata menawar $149 untuk pekerjaan ini

ambar

Please check my private message.

$200 USD dalam 30 hari
(42 Ulasan)
7.2
rajtuhin1

Lets discuss details in pmb very quickly, and finish it ASAP. Thanks and Regards:TUHIN

$100 USD dalam 2 hari
(140 Ulasan)
7.1
suraArumugam

Hi, I have 4 years of experience in .NET(C#), SQL Server. Also i have well knowledge about 3-tier architectures, Web services, XML and XSD. I am working as a senior software engineer in a private concern. I am work Lebih banyak

$100 USD dalam 4 hari
(2 Ulasan)
2.4
cliquerz

I am a .net certified having 7 years of experience. I can deliver this project to you with a 100% satisfaction

$100 USD dalam 2 hari
(4 Ulasan)
2.5
inspirad

Hi, Please check PM. Thanks

$150 USD dalam 2 hari
(1 Ulasan)
1.0
Groff

Hi, georgeros. I have an experience in building HelpDesk application for telecommunication company. I have 2+ years of experience in web site building industry using PHP, ASP.NET 1.1/2.0/3.5, WWF. Thanks.

$190 USD dalam 7 hari
(0 Ulasan)
0.0
srishtiinfo

Dear sir, plz check our profile on getafreelancer site..Thanks

$60 USD dalam 4 hari
(0 Ulasan)
0.0
Ntronixs

Greetings, I was being responsible for /design/development of Service Desk for ATOS, I can reuse and smaller version of application to fit your requirement. Do contact for past work snap and speedup and quality deliv Lebih banyak

$140 USD dalam 3 hari
(0 Ulasan)
0.0