Help create a SaaS MVP: Customer Support Product for Small/Medium Ecommerce Businesses

Product in a nutshell: an MVP for a new ecommerce customer support system, targeting SMB's.

MVP Features

-A ‘support inbox’: captures all email sent to the user’s help email address, and allows them to respond and view the customer’s order data/history from a single page.

-A 'feedback inbox': captures all responses from an automatically triggered email request for customer experience feedback ‘x’ number of days after an order has been shipped.

-Widget/snippet that users can place on their Shopify homepage/other page with all approved feedback.

Two user-types: Store Owners, Customer Support/Admin. Will give more details on this to the selected developer, please ask and I will reply in a private message. Important details here.

I’d like to build the MVP for Shopify, but the product has to be designed in such a way that we can build out other integrations for other major ecommerce platforms (WooCommerce, Bigcommerce, Magento, etc.), as well as an API for users who’d like to develop custom solutions. Note: This is not a part of this project’s scope. Only looking to validate the idea with Shopify at this point.

Looking to build on Ruby/Rails/postgresDB/Heroku, SASS/HTML5/JS, because that's what I'm familiar with, but I’m not strongly opinionated here. If you have a good argument for using other tech, I’m willing to listen.

What you can expect from me: Clear communication, prompt pay, potential on-going work.

What I expect from you: you communicate clearly, meet deadlines (I’d like to wrap this project up in < 2 weeks), and have high standards writing quality, readable code. You do not need to be great front-end designer (I will hire a visual designer), but you should be able to create a very basic HTML/CSS temporary front-end.



Keahlian: HTML5, Javascript, LESS/Sass/SCSS, PostgreSQL, Ruby on Rails

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Tentang Pemberi kerja:
( 10 ulasan ) Hamilton, Canada

ID Proyek: #9135936

16 freelancer menawar dengan rata-rata $13/jam untuk pekerjaan ini


Hello Julia, Good Morning! As per your job post I understand that we have to develop a system which will fetch all the emails from user email associated with Shopify store, show those details on a single page a Lebih banyak

$13 CAD / jam
(91 Ulasan)

Hi, Skype :- jailalawat I am Javascript, ROR and Capybara/Cucumber/Rspec developer, having more than 4+years of experience in web development with expert in javascript, web designing, social API integration, Heroku, Lebih banyak

$12 CAD / jam
(55 Ulasan)

Hi i am a magentoguy ( [login to view URL] ) I will Help create a SaaS MVP: Customer Support Product for Small/Medium Ecommerce Businesses Reply soon to start work right now......... Thanks Krunal

$12 CAD / jam
(28 Ulasan)

Hello Sir I have 7 years of experience in Ruby On Rails , Angular js , Node js , Ember js, Mean , Express and wanted to handle this project for you. I have expertise in following technologies. - Rails - Rails Lebih banyak

$11 CAD / jam
(28 Ulasan)

Hi, Near 6 years rails development experiences. also i have an expirince with postgres, LAMP ,mysql,Linux, Apache, MySQL, PHP, Heroku, Github ,amazon ec2, engineyard etc project experiences. More backend devel Lebih banyak

$12 CAD / jam
(39 Ulasan)

I want to discuss this project with you further, let me know the best suitable time for you to schedule the meeting, Feel free to message me at any time, i used to be online 14 hrs in a day on this website so probably Lebih banyak

$15 CAD / jam
(5 Ulasan)

Dear Employer, I am interested in taking this project. I am a web and mobile developer having 6+ years of experience. I am ready to help you now itself. I will set reasonable time-lines and meet them. I won’t Lebih banyak

$13 CAD / jam
(8 Ulasan)

Hello Hiring Manager, Greetings of the day! I'm a Web Developer from India who is specialized in ROR,Rails4/3,Ruby2/1.9,Bootstrap,OOPS,MVC, Trello,Asana,Scraping,TDD,BDD,Unicorn,Passanger,Linux,Nginx,Apache,ER Lebih banyak

$11 CAD / jam
(17 Ulasan)

we have done 50+ website with shopify and we are capable to do custom work with shopify with UI and back end We are shopify expert and partner too and We have good design skills and will also design necessary graph Lebih banyak

$12 CAD / jam
(11 Ulasan)

Hi, We've huge working experience in rails as We have been working as web developer for 6.2 years and I've helped various business from start-ups to established companies in building web applications, fix bugs, main Lebih banyak

$11 CAD / jam
(16 Ulasan)

Hi there, Thanks for sharing your requirement. I will prefer to use to Zend or Laravel, with Angular Js in frontend and MySQL Db with Bootstrap framework. I am a multitasking developer who can handle projects with Lebih banyak

$15 CAD / jam
(3 Ulasan)

Greetings Recruiter, I can get your work done on time and precision. I have a profound experience of 4 years till date in web application development. Currently working as a Lead DevOps and Senior Software Engine Lebih banyak

$15 CAD / jam
(4 Ulasan)

A proposal has not yet been provided

$12 CAD / jam
(0 Ulasan)

Hello, my name is Shu Yoshioka. I have worked as a enterprise software developer in Japan for 2 years using Java and have studied modern web development methods and techniques such as agile, Git, TDD, RESTful APIs, Ja Lebih banyak

$12 CAD / jam
(0 Ulasan)

Hi, i'm new here in [login to view URL], I have some years in web development, also I have a zend php and JAVA certification. I'm a great developer who likes to write a clean and easy code using the newest features of lang Lebih banyak

$12 CAD / jam
(0 Ulasan)

This is Vivek, Ruby on Rails Developer and Frontend Developer. I have 5 years of experience in Ruby on Rails and Graphic Designing. I have hands on experience in Amazon Web Services like EC2 instances, S3, REl Lebih banyak

$12 CAD / jam
(0 Ulasan)