Desktop Support

Diberikan Dipasang 6 tahun yang lalu Dibayar saat pengiriman
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We have a need for a freelancer who is able to be deployed on an adhoc basis to various sites in Singapore. Remuneration is very competitive with market.

Below are the job responsibilities:

• Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, Blackberrys, and LAN cable drops

• Swap‐Out and, troubleshoot software issues; Reimaging computers/hard drives

• IMACD function including installation and decommission

• Backing up and restoring user data where requested

• Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts

• Assist on Incident and Problem Management activities

• Taking ownership of issues through to resolution on all appropriate requests

• Categorize and prioritize end user support requests (Incidents) and Service Requests by utilizing ticketing system to track tickets and provide up‐to‐date status and information

• Move equipment associated with escalated help desk Incidents and Service Requests

• Performing asset inventory activities where requested as well as manage the disposal of the asset to a 3rd party contractor

• Provide support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site. Incremental labour and incidental travel expenses shall be funded by Client (e.g. meals, travel, and lodging) in accordance with the Agreement

• Adhere to ticket response and resolution SLA’s as agreed upon.

• Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues

Dukungan Pelanggan Dukungan Destop

ID Proyek: #16264263

Tentang proyek

2 proposal Proyek online Aktif 6 tahun yang lalu

2 freelancer rata-rata menawar $439 untuk pekerjaan ini

Mehrsons94

Hi Sir/Madam, Before i delve into the core, i would like to thank you for reviewing my profile. We are Experienced as 3D architectural designing, Proposal Preparing,Customer Support, Data Entry Specialist, Produc Lebih banyak

$277 SGD dalam 10 hari
(0 Ulasan)
0.0
cameraguy14

A proposal has not yet been provided

$600 SGD dalam 6 hari
(0 Ulasan)
0.0